Friendly staff and service was completed in reasonable
amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system
amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system was not reset and instead of filling the oil with 15 quarts (capacity per Ford manual), the truck was filled with 13 quarts (I verified via oil dip stick and added two quarts to fill mark).
More
by rwhee11075
Service Price Transparency
Nov 11, 2024 -
Duval Ford responded
Thanks rwhee11075 for the 5 star recognition for the Duval Ford service team. Your comments have been passed along to management.
I was pleased with the final result of my latest visit to
Duval Ford. They stood behind their word to deliver superior service.
Duval Ford. They stood behind their word to deliver superior service.
More
by Rod
Service Price Transparency
Sep 17, 2024 -
Duval Ford responded
Thanks Rod for providing Duval Ford's service department with 5 stars for your superior experience.
The did what was scheduled to do.
They didn't hassle me into getting any additional services.
They didn't hassle me into getting any additional services.
More
by tcbndferg
Service Price Transparency
Jun 13, 2024 -
Duval Ford responded
Duval Ford focuses on 100% customer satisfaction every day. Thanks tcbndferg for the 5 star recognition.
Dealership Team - is very friendly and professional.
I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal.
I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal.
More
by lmagner
Service Price Transparency
Feb 01, 2024 -
Duval Ford responded
Thank you Imagner for your 5 star vote of confidence and distance traveled to make Duval Ford your dealership of choice.
Tino Lebron was a great salesman, the best post sale
customer service I have ever experienced.
customer service I have ever experienced.
More
by Atcpdex
Jan 25, 2024 -
Duval Ford responded
At Duval Ford, we strive for 100% customer satisfaction every day. We appreciate your 5 star recognition for Tino.
I have been conducting business with this dealership for
over 20 years and have always been more than satisfied with all aspects of my transactions.
over 20 years and have always been more than satisfied with all aspects of my transactions.
More
by cschull
Service Price Transparency
Dec 27, 2023 -
Duval Ford responded
Thank you cshull for recommending Duval Ford with 5 stars. We appreciate your continued business and 20 year loyalty.
Quality Service and Great Hospitality.
The dude driving the Tow Truck(Dwayne) was awesome. He is very positive and upbeat. We need more people like him in the world.
The dude driving the Tow Truck(Dwayne) was awesome. He is very positive and upbeat. We need more people like him in the world.
More
by dancoz
Service Price Transparency
The service crew at Duval Ford is pleasant and willing to
go beyond what's required to satisfy the customer.
go beyond what's required to satisfy the customer.
More
by Marilyn
Other Employees Tagged:
Steve Delusa
Nov 03, 2023 -
Duval Ford responded
We call that the Duval Difference, going above and beyond customer expectations. Thanks Marilyn for the 5 star recognition.
Great service Great people.
Your service department goes above and beyond the norm to ensure quality service.
Your service department goes above and beyond the norm to ensure quality service.
More
by JStricklandSr
Service Price Transparency
Nov 01, 2023 -
Duval Ford responded
The Duval Service First promise aims for 100% customer satisfaction. Thank you JStricklandSr for the 5 star review for Duval Ford on Cassat Avenue.
Great, professional, clean, time efficient, quality work,
I pleased with their services, and positive vibes
I pleased with their services, and positive vibes
More
by UNK
Service Price Transparency
Oct 18, 2023 -
Duval Ford responded
Duval Ford thanks you UNK for the 5 star recognition.
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
