John Rohde

Technician arrived on time, was very polite and professional. He took care of my truck and saved me a lot of time with the mobile service. professional. He took care of my truck and saved me a lot of time with the mobile service. More

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Recently I was traveling from Georgia to Jacksonville! !!! Unfortunately, I had car problems and Duval Ford was awesome and worked me in to their schedule without to much of a wait! I had 2 different se !!! Unfortunately, I had car problems and Duval Ford was awesome and worked me in to their schedule without to much of a wait! I had 2 different service consultants And they were kind enough to even give me their cell phone number and keep me In formed!!! Although, I had to make other arrangements to get back home , the People there were kind enough to help me all the way till the end !!!!! A special shout out to The service manager !!! Believe RYAN was his name!! In invertingly , my phone cleared out the review (before I could respond )! Thank all of you!!! More

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Great service and good people… very comprehensive and convenient ….excellent feedback for work in the future convenient ….excellent feedback for work in the future More

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They made my service needs quick and painless. Duval Ford is the definition of quality in Jacksonville. Duval Ford is the definition of quality in Jacksonville. More

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I have bought most of my cars from Duval Ford. Unfortunately, the sales rep and his supervisor could not explain what the "extras" were. I spent SIX weeks trying to get the information. Finally we Unfortunately, the sales rep and his supervisor could not explain what the "extras" were. I spent SIX weeks trying to get the information. Finally went to another dealership to find out (and buy) the car I wanted had heated seat and moon roof.) The service there was horrible. Treated me like I had no idea how a car works. I switched and came back to Duval for service and have never regretted it. More

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Thank you for treating us teachers at Clay Hill Elem. to an oil change in January! It was so thoughtful and appreciated. to an oil change in January! It was so thoughtful and appreciated. More

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My 2019 Ford Explorer Limited has a water leak in the roof. I booked a appt. for them to evaluate thru Geico. I showed up for my service/evaluation appt; I was met and told that it was my windshield w roof. I booked a appt. for them to evaluate thru Geico. I showed up for my service/evaluation appt; I was met and told that it was my windshield without them even looking or anything. I was told that was the only place it could leak. Take it now, I remained in my car the whole five or so minutes I was there. The next morning, I got a text telling me I had missed my appt. and to reschedule..... wow... hmmmmm... This was the worst experience.......... More

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Great, friendly people and excellent service done as promised. They keep you updated on any issues and options to repair. promised. They keep you updated on any issues and options to repair. More

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The service I received was excellent. The mobile team arrived and promptly changed my oil, as well as topping off my fluids. I would highly recommend Duval Ford. The mobile team arrived and promptly changed my oil, as well as topping off my fluids. I would highly recommend Duval Ford. More

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It was great to have Duval Ford come to me for an oil change! What a time saver! change! What a time saver! More

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