John Rohde
John Rohde at Duval Ford

John Rohde

Service Advisor

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of John Rohde

February 03, 2026

Dealership Rating
Employee Rating

Was greeted promptly when drove into the service lane. My service advisor was friendly and knowledgeable about the service I needed. They serviced my vehicle in a very timely manner. Highly recommend them More

by DC
Service Price Transparency
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Recommend Dealer
Yes

January 23, 2026

Dealership Rating
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Very fast and friendly service, will definitely bring my truck back again for my service More

by Deehines01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett

Jan 30, 2026

Duval Ford responded

Thank you DeeHines01 for putting your trust and 5 stars on the Duval Ford service team.

January 23, 2026

Dealership Rating
Employee Rating

Brian came out and was very professional and polite and explained everything he was doing and why . Great young man and would be happy to have him come back and work on our cars More

by creech628
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian

Jan 23, 2026

Duval Ford responded

Thank you creech628 for the 5 star recognition for Brian and the Duval Ford Mobile Service program.

January 18, 2026

Dealership Rating
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Brandan was courteous and efficient. The dealership is clean and comfortable. I enjoy doing business with Duval Ford. More

by meddrummer1
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Recommend Dealer
Yes
Jan 20, 2026

Duval Ford responded

Duval Ford appreciates your continued business and 5 star recognition meddrummer1.

December 01, 2025

Dealership Rating
Employee Rating

My service guy Will was very good, he explaines the services i needed and help me thru the process. i give he a A plus. thank you More

by Rhouston1924
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Clear communications is key to a great partnership with your service advisor. Thanks Rhouston1924 for sharing your 5 stars with Will and Duval Ford.

November 28, 2025

Dealership Rating
Employee Rating

The dealership is always professional. They always have quick turn around times. I can be my car in and out quickly. More

by Lacey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Duval Ford works diligently every day at great time management. Thank you Lacey for the 5 star recognition.

November 28, 2025

Dealership Rating
Employee Rating

Above and beyond for such a great deal is all I can say. I inquired about the truck around 3:00 a.m. and by 8:00 a.m. Mr.Brown had a full walk around video. So we went, we saw, we negotiated, and purchased More

by ThPranksta
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Leighton Brown

Dec 04, 2025

Duval Ford responded

That's the way it's done at Duval Ford. Thank you ThPranksta for sharing your 5 star experience with Leighton. Enjoy your Ford F-350.

November 25, 2025

Dealership Rating
Employee Rating

Excellent service. Completed in a timely fashion. All service updates are completed. Pricing was fair. More

by jmjames419
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Duval Ford responded

Duval Ford appreciates your 5 star feedback jmjames419 for our time management, customer service and fair pricing.

November 22, 2025

Dealership Rating
Employee Rating

Great service, the techs that came to my home did not waste time went straight to work and did a great job. More

by griftd52
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Recommend Dealer
Yes
Nov 24, 2025

Duval Ford responded

Thanks griftd52 for sharing your 5 star experience with the Duval Ford Mobile Service team - convenient and time saver.

November 21, 2025

Dealership Rating
Employee Rating

Considerate, helpful, always ready to answer any question. Always does right by this family. Thanks! More

by DonK
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 24, 2025

Duval Ford responded

Clear communications are key to the success of the Duval Ford Service First promise. We appreciate your 5 star comments DonK.

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