John Quillin
John Quillin at Waldorf Honda
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John Quillin

Service Director

Waldorf Honda

2450 Crain Hwy
Waldorf, MD 20601

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4.5
224 Reviews

Industry Experience

39 yrs, 11 mos

4.5

224 Reviews

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224 Reviews of John Quillin

September 17, 2024

Dealership Rating
Employee Rating

I found the dealership to be friendly and trustworthy, showing experience with excellent service for me, More

by MERCYANDGOODNESSSS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Waldorf Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 08, 2024

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Employee Rating

This is where I purchased my current car. I don’t have my car serviced anywhere else. More

by BJSHERMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Waldorf Honda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

Dealership Rating
Employee Rating

Justin the service coordinator is AhMazing if it’s too much he will work for you and if it’s not right he works hard for satisfaction from Tatia Gilstrap Honda crv 2017 pilot 2004 More

by tatia.gilstrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherri Termine, Justin Jenkins

Sep 09, 2024

Waldorf Honda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2024

Dealership Rating
Employee Rating

The staffs are amazing! They’re friendly and knowledgeable. They attended to my appointment on time and I was happy with their services. Highly recommended! More

by ABANGWALLY2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Waldorf Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

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Great communication, vehicle done on time. Friendly, clean dealership. The cashiers were amazing, most thankful. More

by RRSMITH0209
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Waldorf Honda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Dealership Rating
Employee Rating

Easy to schedule and people are really nice. You have all your questions answered before the service and your car comes back clean. Good folks. More

by rlevin73
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hersh

Sep 06, 2024

Waldorf Honda responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2024

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Employee Rating

Waldorf Honda is the best when it comes to fast friendly professional service. I will continue to support them More

by MSNEED2263
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Waldorf Honda responded

Hi, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

August 25, 2024

Dealership Rating
Employee Rating

When I took my car in for service to complete an update. When my car was returned, I noticed there was curb rash on my rim on the drivers side that was not there when I took it to the shop. I called and lef More

by DVOJACKSON23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Dixson

August 15, 2024

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Did not have a good experience they failed to rotate tires when I paid for it and charged me parts that were under warranty. Contacted a not so friendly and accommodating service manager, John Quillen, More

by GS203562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Jenkins

Aug 15, 2024

Waldorf Honda responded

Hello this is John Quillin. I just wanted to apologize again for the unpleasant service experience you had with us on your last visit. Customer service is our number 1 priority. I am sorry the corrections weren't made in a more timely manner. I appreciate you and wish you a blessed weekend.

August 10, 2024

Dealership Rating
Employee Rating

Won’t buy another car there after all this been wrong with this last one More

by CARLAJEAN32544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Reese, Bernard Dixson

Aug 12, 2024

Waldorf Honda responded

Hello this is John Quillin. I am the Service Director here at Waldorf Honda. Customer service is our number 1 goal. I am sorry to hear about your unpleasant experience with us. Please call me at 240-427-1544 (my office phone number. I would like to speak with you if possible.

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