John Posey

I had a scheduled appointment at 2PM on 8/4/25 Dropped my car off before noon on 8/4/25 due to a bad right front tire, and the check transmission light was on, and to have the 1st free oil change complete my car off before noon on 8/4/25 due to a bad right front tire, and the check transmission light was on, and to have the 1st free oil change completed. My car was driven 11 mile by someone at the shop, and this was done on the bad tire with a the side wall blown out. Also during this drive of 11 miles, 34 miles of gas was used, the car had 77 miles to empty when dropped off, I followed it on the App. I was told the tech probably drove it. On 8/14/25 the wrong tire was ordered. On 8/15/25 I was told the right front wheel was bent and a new wheel was ordered. The wheel should have been checked when the bad tire was removed not 10 days after the car was dropped off. I got a call on 8/19/25 the car was ready to be picked up. Communication was terrible, I ask for pictures of the bent wheel but never received, I sent a number of emails with no response. Shop didn’t even wash the car. John Posey drove my car in left it running got out and said your good to go and walk off. I wash the car and I find no wheel weights on the new right front wheel! It might be possible the new tire and wheel was perfectly balanced but I highly doubt it, and I will have it checked out at another shop. More

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C_D did a remarkable job in repairing my water system leak considering they were short of staff leak considering they were short of staff More

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I love the fact that they pick up my car. And my Srrvice Rep John Posey is fantastic And my Srrvice Rep John Posey is fantastic More

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It was great everyone with the service team is always great when I come in I have 5 cars and they are the only place that I have service them great when I come in I have 5 cars and they are the only place that I have service them More

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Problem resolved I thought I was going to have to spend a lot of money and I was involved in a troubleshooting process when I was gladly interrupted by John one of th I thought I was going to have to spend a lot of money and I was involved in a troubleshooting process when I was gladly interrupted by John one of the service writers to show me a picture of a bad tire and told me it was not going to be expensive at all....One of their mechanics TJ ... has resolved several problems on my van. I go there because I know my vehicle will be fixed right and they won’t sell me work I don’t need! and this is just one more example! More

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Sold Lemon, would not stand behind Purchased a used vehicle, transmission went out 9 days later. They refused to pay for fixing, they offered me half of what I had just purchased the ca Purchased a used vehicle, transmission went out 9 days later. They refused to pay for fixing, they offered me half of what I had just purchased the car. Unethical and untrustworthy dealership, would never recommend doing business there. More

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Neglected to do the work Brought high school son’s truck in for service and inspection. Dealer recommended full fluid through truck. Agreed to pay for work and asked for tire Brought high school son’s truck in for service and inspection. Dealer recommended full fluid through truck. Agreed to pay for work and asked for tire rotation as well as brake inspection. In less the 1,000 miles rear brake pads had to be replaced as well as rotors. Parking brake shoes are worn out as well. Lug nuts were over tightened. More

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Just bought our second car from Cable-Dahmer. Just traded in our 2016 Malibu for a 2018 Chevy Trax. We were extremely pleased with how we were treated by every staff member we encountered. They di Just traded in our 2016 Malibu for a 2018 Chevy Trax. We were extremely pleased with how we were treated by every staff member we encountered. They did everything possible to make it a pleasant buying experience. From the salesperson Christina to Andrew and Eric in Finance they were great to work with. We highly recommend working with them on your next car purchase. We give them a 10 out of 10. More

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Service Excellent service! Very informative and never pressured into something that I didn’t need at the moment. I would highly recommend this dealer and thei Excellent service! Very informative and never pressured into something that I didn’t need at the moment. I would highly recommend this dealer and their Service department to anyone! More

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motor oil boot prints / The tech left motor oil boot prints on my tan carpet and door trim. They said that my car had an open recall on it... this is after I just bought t The tech left motor oil boot prints on my tan carpet and door trim. They said that my car had an open recall on it... this is after I just bought the car from this dealership three months ago after it was supposedly inspected, serviced and certified. The car also has a power steering fluid leak that just started after being purchased three months ago. I asked the service manager if they could look for where the leak is coming from while they're under it. He said that they couldn't tell me where the leak was coming from unless I paid a 150$ diagnosis fee, but that since the car had just reached a certain mileage he thought I should replace the whole system for 1000 dollars. So, this is after I just bought the car that they say it needs this much work. But since I bought it "certified," as-is, that means that they won't help me with the repairs, much less take a minute to tell me which part is leaking, in hopes they can ream me by convincing me it's better to replace the whole system... (the high pressure hose, the return hose and the motor.) What a joke. Never buy a used car from a dealership and never go to the service department of a dealership... they're just cheating you. More

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