John Porter
John Porter at Nissan of Picayune
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John Porter

Service Advisor

Nissan of Picayune

239 Frontage Road
Picayune, MS 39466

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of John Porter

April 20, 2025

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Employee Rating

Advised a repair job would take several days when told we would need the vehicle they offered a loaner was quoted cost for repairs they were able to affect repairs the next day no reduction in cost When More

by KURT KIENITZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Apr 22, 2025

Nissan of Picayune responded

I apologize that you have some concerns with the repair on your vehicle. The dashboard did have to be removed in order to replace the part, which makes it very labor intensive. We generally like to allow ourselves a few days in order to get the part in and the repair completed, and in this instance, we were able to get it completed quicker than expected. I am glad we were able to provide you with alternate transportation while your vehicle was being repaired. If you'd like to discuss any concerns further, please call me at 601-889-5460

April 11, 2025

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The best experience ever! They went above and beyond to make everything okay. No worries and no stress! Thank you!!! ❤️ More

by mandi.smith1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Nissan of Picayune responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2025

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Employee Rating

Alex Morton and the service department consistently exhibit remarkable professionalism, evident not only during my visits but also in their interactions with other customers, showcasing empathy, an out More

by CANDY.NORTHLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Morton

Apr 11, 2025

Nissan of Picayune responded

Candy.northlake, we're happy you found our staff to be so supportive during your experience here at Nissan Of Picayune! Thank you, and have a fantastic day!

April 09, 2025

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Employee Rating

Alex always makes sure the work is done right, and lets me know of any other concerns. More

by corley.lopez.seth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Nissan of Picayune responded

Corley.lopez.seth, your wonderful feedback and rating mean a lot to us!

April 09, 2025

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Employee Rating

My brakes was making noise went to have them fixed paid $400 and they replaced the back breaks when they also did a 5 point inspection. Waste of money . More

by angelamwindham.2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2025

Nissan of Picayune responded

I apologize that you feel the brake repairs made on your vehicle were a waste of money. From my understanding, you were still having an issue after the brake job. I would like to reiterate your service advisor's request for you to bring the vehicle back in to have us recheck for the concern. Let me know when a convenient time for you would be to return, and we will address any concerns when you get here.

April 07, 2025

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Employee Rating

the service department is always the best. the are always helpful and very kind ever time i go in there More

by macienatasha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Nissan of Picayune responded

Macienatasha3, thank you for your kind words and this wonderful review!

April 07, 2025

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Employee Rating

Always very nice employees. They wash my car after changing my oil and doing check on my vehicle. Also, always answer any questions I may have More

by colleenffisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Nissan of Picayune responded

Colleenffisher, we're happy you found our staff to be so supportive during your experience here at Nissan Of Picayune! Thank you for leaving us a review!

April 04, 2025

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Employee Rating

Outstanding! ! Our tech was informative, pleasant, and timely. Car is running beautifully. Will use again. More

by beccacoco213918
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Nissan of Picayune responded

Beccacoco213918, reviews like this give us motivation and help us ensure we provide high-quality care!

April 03, 2025

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Employee Rating

I was very pleased with the hospitality from this Dealership, my Salesperson, Mr.Bernard was very helpful with answering any questions and concerns that I may have about the vehicle I was purchasing, More

by a.osborn2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Morton , Also, I'm thankful for Mr Den Mcghee at Mossy's

Apr 07, 2025

Nissan of Picayune responded

A.osborn2011, we're happy you found our staff to be so supportive during your experience here at Nissan Of Picayune! Enjoy your new vehicle!

March 30, 2025

Dealership Rating
Employee Rating

Consistently professional service on every visit. It is always a pleasure dealing with this group of individuals More

by cottinghamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabrina Foret, Alex Morton

Apr 05, 2025

Nissan of Picayune responded

Cottinghamm, thank you for your kind words and this wonderful review!

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