John Ploeckelman

My son not only was sold an absolute lemon of a used car and they will Do nothing to correct it but the finance was supposed to Credit his gap And tire warranty to his loan back in December we have been w and they will Do nothing to correct it but the finance was supposed to Credit his gap And tire warranty to his loan back in December we have been waiting being told it takes up to two months still nothing and today we are told it was NEVER PROCESSED. MY son is paying on a car that he can’t drive and paying insurance also and can’t even get this credit done in a respectful Amount of time to be able to get rid of this lemon. Don’t go there. More

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I am absolutely disgusted at the service my 21 son purchasing his first used car at Wilde has been. He was sold a lemon and it has been absolutely NOTHING but trouble and the nightmare continues and n purchasing his first used car at Wilde has been. He was sold a lemon and it has been absolutely NOTHING but trouble and the nightmare continues and now the car basically isn’t worth being repaired and he will owe much more on his loan. And all They say is “it’s unfortunate”. We spent two hours waiting for a meeting today and well it never happened. We will not stop until this is made right. Taking advantage of a hard working young adult is pathetic! First it’s the oxygen sensor right after he left the lot, then 2 mos later catalytic converter and both of those times had to be taken back twice. Now it’s timing chain jumped and basically mechanic says it’ll need a new engine. HE HAS HAD THE CAR 9mos More

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Addressed all my questions to make sure I purchased the vehicle I was looking for. vehicle I was looking for. More

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It was a great experience from the beginning till the end. Ladies that answered my emails were very responsive and able to answer my initial questions quickly. Thank you Shaylynn L. and Sarah J. Then onc end. Ladies that answered my emails were very responsive and able to answer my initial questions quickly. Thank you Shaylynn L. and Sarah J. Then once I got to the dealership I dealt mainly with Bill J. who was able to show me the used car I was interested in (Mazda6) and was full of positive energy. Bill and manager John P.  were open to negotiating even a little bit more, despite already quite a good initial price so thank you both gentlemen (especially John)! Finally, I've dealt with Veljo at the finance office and he was very informative and professional. All of the staff at Wilde Toyota were great to deal with and were not pushy at any time and were not trying to get you on any hidden costs. They offered extras but gave you the final say. That's how it should be. Keep up the good work. You're doing much better than some of the places in went to before you. I will definitely keep you in mind when I'm looking for more cars in the future! After few days of ownership I think I actually found my dream car at Wilde... I highly recommend Wilde Toyota at West Allis, WI and if anyone sees a pre-owned vehicle online that they have in mind please do contact Wilde team as you may be surprised how this team can help you and are very pleasant to deal with. More

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While spending 6 hours buying and financing a truck, John informed us they do a 123 point inspection. Because it's used, we were concerned there might be issues. However John once again informed us that we n informed us they do a 123 point inspection. Because it's used, we were concerned there might be issues. However John once again informed us that we not only had to pick up the truck in 24 hours but their 123 point inspection would catch any issues. Well, once hubby drove it off the lot, I noticed the brake light was burnt-out and the fog light was burnt-out during the test drive. So add another hour of sitting waiting for the repair. John's response was, "well, it happens". I was also informed, that should have been checked during their 123 point inspection . When we finally got home, we noticed the backseat headrests and front floor mats were missing More

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I just brought a 2020 Prius from them and the service was excellent. I worked with Tommy, Chic, and John P. They were all so helpful. Would highly recommend buying a car from Wilde Toyota. excellent. I worked with Tommy, Chic, and John P. They were all so helpful. Would highly recommend buying a car from Wilde Toyota. More

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I purchased a beautiful 2018 Rav4 in May 2021. Sydney, John, Tony and Ken were all attentive and professional. Would purchase from them again, no question. John, Tony and Ken were all attentive and professional. Would purchase from them again, no question. More

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We went to several dealerships to find a vehicle for my daughter for college. After pushy salespeople, it was a relief to deal with Victoria. She took the time to figure out what my daughter’s needs were daughter for college. After pushy salespeople, it was a relief to deal with Victoria. She took the time to figure out what my daughter’s needs were and let her drive different vehicles to narrow down the search. She was honest and friendly. In the finance department, Ken was a huge help and knowledgeable again leading my daughter to the right choice. Thank you both for making this experience easy and great. More

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After spending 5 hours at the dealership trying to buy a car John Ploeckelman came over to talk about pricing and potentially knocking off $200-300 from the price but stated that “ it would only reduced the car John Ploeckelman came over to talk about pricing and potentially knocking off $200-300 from the price but stated that “ it would only reduced the monthly price by a couple buck which wouldn’t matter to me since I probably buy Starbucks every day and go shopping all the time”. That was pretty frustrating to hear because that’s not at all who I am but he made an assumption that because I’m a young woman I waste money on fancy coffee and don’t know anything about cars or pricing. I worked hard to save enough money for my first car and he rudely dismissed me and made the experience very disappointing. I hope he doesn’t judge every customer like this and I hope this review lets him know that little comments like that are not appreciated. More

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Another great experience Wilde is a great place to purchase a vehicle. The unbeatable value and positive experiences keep me coming back. Everyone involved with my purchase Wilde is a great place to purchase a vehicle. The unbeatable value and positive experiences keep me coming back. Everyone involved with my purchase were awesome and made the purchasing process a great experience. Will definitely return for my next vehicle purchase. More

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