John Pitassi

I had an intermittent problem with my navigation on my 2021 Explorer. One of those fixes that is not easy to troubleshoot since the error messages were sporadic. Mike and John in Service were excellent. 2021 Explorer. One of those fixes that is not easy to troubleshoot since the error messages were sporadic. Mike and John in Service were excellent. They made sure the issue got resolved to my satisfaction and provide a nice loaner vehicle while my car was being repaired. Great customer service. Would highly recommend them. J. Izzo/Ansonia More

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New to the area and was looking for a reputable place. Experience was phenomenal, from the GM introducing himself and helping me, right down to the guys in service knowing their stuff and having me back o Experience was phenomenal, from the GM introducing himself and helping me, right down to the guys in service knowing their stuff and having me back on the road in hours. Grabbed a quick water and coffee as I toured the place in my downtown, good vibes all around. Staff greeted me, but was super causal, not that typical car dealer hocus-pocus, just that wholesome family owned feel. Appreciate their attention to detail, 10 out of 10 would recommend. More

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My wife and I needed our vehicle serviced. The service department was prompt and very professional. We obtained a loaner until our truck was ready for pick up. Very satisfied with the servic The service department was prompt and very professional. We obtained a loaner until our truck was ready for pick up. Very satisfied with the service. We will definitely go to Stevens Ford for our son's first vehicle purchase. More

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Sales and service have gained a lifetime customer. They are honest and demonstrated 100% competence. They are honest and demonstrated 100% competence. More

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