John Pasternak

This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More

by aprilmichas Verified Customer Verified Customer

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Finished work was great. My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 ren My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 rental bill. More

by mckeever Verified Customer Verified Customer

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Bear Dalton and Kayleigh Sweet are terrific. Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership b Handled everything perfectly. They were so professional and made it fun and easy. Otto from Volvo was also helpful - nice to see the partnership between Secor brands. I scheduled first service and Eric was great. More

by CD Verified Customer Verified Customer

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They did a good job. I am very happy with what they did with my car, now it looks like new. I am very happy with what they did with my car, now it looks like new. More

by David Guirchardo Liranzo Verified Customer Verified Customer

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We received exceptional service from beginning to end. Julie Mei was gracious and helpful in setting up a complex arrangement to have both extensive body work and routine servicing done during a single v Julie Mei was gracious and helpful in setting up a complex arrangement to have both extensive body work and routine servicing done during a single visit. She is a gem!!! The body work was extremely well-done. The car looks new, despite numerous scratches, dents and other damage. The interior and exterior cleaning are superior. More

by THOMPS925 Verified Customer Verified Customer

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Overall turned good, but the communication is weak between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is ha between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is hard for them how to communicate with me. They sometimes are awkward with me. They don't know to call me, to text me or to email me. I don't blame them. But till the end, Laura is a last huge communicated helper to catch up with me thru the email and text. I admit that I am impressed that the service is a good service to repair my car well. More

by GUARDEZ Verified Customer Verified Customer

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I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More

by mzampini Verified Customer Verified Customer

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The Service Department is beyond a 10, they're a 15 ! Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbeliev Laura and John did a fantastic job keeping me updated, and the quality of the repairs were such that you can't tell there was ever damage ! Unbelievably great experience, wholeheartedly recommend Secor Collision. More

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Everyone eas professional and helpful. I received excellent customer service and my car was fixed in a timely manner. I received excellent customer service and my car was fixed in a timely manner. More

by SKPARSONS06 Verified Customer Verified Customer

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Secor is prompt, courteous and most professional. I would recommend their parts and service department. I would recommend their parts and service department. More

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