John Ostroviak

I was expecting to leave in a loaner but they fixed my truck same day! truck same day! More

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It's a good dealership it's never done me nothing wrong always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died always took care of me when I came in to do my truck get my truck fixed I'll stay with them till the day I died More

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Do NOT buy a vehicle or have any vehicle repairs from Belzer. I purchased a F250 from Belzers almost 2 years ago. The purchase included an extended warranty which seemed like a good idea given how much t Belzer. I purchased a F250 from Belzers almost 2 years ago. The purchase included an extended warranty which seemed like a good idea given how much truck repairs can be. In an 8 month span, the truck was brought in for "warranty" work a minimum of 3 times. The 1st repair they could not duplicate the issue (wrench light on, erratic shifting). They cleared the code and charged $95. The 2nd repair, multiple warning lights on and truck would go into limp mode. Paid $2156.00 to have new some maintenance and warranty work done. Fast forward 4 weeks later and the warning light is back on and truck goes into limp mode....again. Had to have the truck towed to Belzer. Paid another $310 for them to do nothing. However, Belzer finally agreed with me that there is an issue with main computer component. Was hopeful the truck would finally get fixed. Just a few days shy of a month, Belzer still has my truck, waiting for the component. They advised it would take an additional 4 to 6 MONTHS for the part!. I am self employed and being without a truck for that period of time is not an option. Out of frustration I traded the truck and bought a new (used) truck from Belzer. I found a truck I wanted at the Lakeville location and was told that's a different location and we don't trade trucks between locations. As far as I'm concerned they are all one company. After further talks, I was allowed to buy the Lakeville truck. Isn't that nice of them. I should have let 30 days go by and allow the lemon law to kick in. Just wait, it gets better. Belzer presented me with a loan from Credit Union Loan Source (CULS) . A few weeks later, I received notification from CULS and Belzer that they were not honoring the loan as the age of the truck and the term of the loan exceeded 11 years. The contract has the year of the truck and the term on it so it is beyond frustrating that they are not honoring the loan! I can't cancel the loan, why can they cancel...that seems criminal. I am in the process of obtaining a loan through my own bank and Belzer hasn't notified CULS that we canceled the GAP insurance (3 weeks ago) and the extended warranty (6 weeks ago). Why isn't Belzer notifying the credit union of the cancellations!? We are trying to get a payoff minus the cancellation of GAP and extended warranty but it's still on the loan. It's that convenient for Belzer and CULS! It's a good thing I have the signed cancellation forms. Belzer's doesn't stand behind their work and have deceptive selling and repair practices. I will be filing complaints with the Federal Trade Commission, the Better Business Bureau, and the MN attorney general. Please listen to my cautionary tale and do NOT step foot into any Belzer location. This has cost me thousands of dollars to replace a computer component that Ford does not have. To close, one star was given because zero stars is not an option. More

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100% satisfied with the excellent care and attention I receive every time I bring my car in for service! The staff is top notch with their knowledge, recommendations and professional attitude- the value t receive every time I bring my car in for service! The staff is top notch with their knowledge, recommendations and professional attitude- the value they add is worth the trip! I’m deeply appreciative. More

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Just leased a 2021 Ford F-150 with help from David Schoettler and his team. I ask a lot of questions and he was very patient and helpful. The truck had just come in on the transport later in the prev Schoettler and his team. I ask a lot of questions and he was very patient and helpful. The truck had just come in on the transport later in the previous evening, but he and his team were able to get it processed and i was in it the next day. I love my truck and was very happy with David as my Sales Representative. I would recommend him to anyone. More

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John Majchrzak was great to work with and very knowledgeable in his work. My family and I were in good hands. Thanks again John much appreciated! knowledgeable in his work. My family and I were in good hands. Thanks again John much appreciated! More

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Friendly and Knowledgeable I would highly recommend this dealership. Grant was professional, knew about the vehicle I wanted and was well prepared, along with providing excellen I would highly recommend this dealership. Grant was professional, knew about the vehicle I wanted and was well prepared, along with providing excellent customer service. They had knowledgeable people in all departments to make for a detailed, yet efficient purchase. I will be returning for future car purchasing needs! More

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New car We had a great experience at Belcher and it was due in large part to our salesman michael Voss. We would Definitely come back again We had a great experience at Belcher and it was due in large part to our salesman michael Voss. We would Definitely come back again More

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Awesome Team Fantastic group to work with, from Amanda who is friendly and so helpful when you walk in the door...to Braden F., my sales guy, who did a fantastic Fantastic group to work with, from Amanda who is friendly and so helpful when you walk in the door...to Braden F., my sales guy, who did a fantastic job finding the vehicle with that matched my needs/wants and stayed in my budget, to Tim and Brian in Finance who made sure I got what I needed and was in and out in the time crunch I was under. Definitely will go back for future business with this dealership. Thanks everyone for a great experience. I am happy with my new vehicle~! More

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