John Ostlund | Page 30

Best Car Buying Experience Ever John make this the most stress-free car buying experience I have ever had. The entire team worked to give me the vehicle I wanted with the deal that I John make this the most stress-free car buying experience I have ever had. The entire team worked to give me the vehicle I wanted with the deal that I was happy with. I never felt pressured or manipulated. I already knew I wanted a Forester and planned to shop around but they met my target price for the car as well as for my trade-in and I was happy to make the deal on the first visit. I'm really excited to own my Forester and feel that my experience with the dealer will be a good one ongoing. I will definitely recommend them to all. More

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Repeat Customer because I trust The Dean Team! Over the past 20 years my wife and I have purchased 8 automobiles from Phil Dean at the Dean Team for one reason. The service! I drove from Tucson A Over the past 20 years my wife and I have purchased 8 automobiles from Phil Dean at the Dean Team for one reason. The service! I drove from Tucson Arizona to deal with Phil because I trust him. From the Service Department and Eric to the Sales Department and John, Jason, Scott and Phil it truly is team approach with consistent service. Of course you must eventually pay for the vehicle and Rick Richards makes that as painless as possible i a very professional manner. More

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Won my Subaru Business For Life This was the most pleasant car purchase experience of my life. The team was unified in one mission, to make the car buying process painless. At no p This was the most pleasant car purchase experience of my life. The team was unified in one mission, to make the car buying process painless. At no point did I feel like I was being pressured to by additional packages or higher trim levels, which has been common place for me at other dealers. I felt great about the car, process and value driving off the lot. I'll be back. More

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Great Experience!! We just purchased our fourth pre owned car from the Dean Team. We worked with John Ostlund for the second time and he made it such a stress free proc We just purchased our fourth pre owned car from the Dean Team. We worked with John Ostlund for the second time and he made it such a stress free process! Between John and Phillip Dean, we were able to get the car we wanted at a great price. Thanks Dean Team! More

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Purchased a 2015 Forester 2.5i Premium We did a lot of research and drove 5 small SUVs.. The Forester had all the technology we wanted out of all vehicles driven. Pete and John were great We did a lot of research and drove 5 small SUVs.. The Forester had all the technology we wanted out of all vehicles driven. Pete and John were great to work with when purchasing this vehicle. We used AAA Buying Service to get a price less than MRSP and the Dean Team had the lowest price. We were very happy with the Dean Team. CindyS More

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Purchasing a 2015 Subaru Forester 2.5i Limited My experience with the Dean Team Subaru was great. Coming into the dealership I knew approximately what I was going to have to pay for a 2015 Subaru F My experience with the Dean Team Subaru was great. Coming into the dealership I knew approximately what I was going to have to pay for a 2015 Subaru Forester 2.5i Limited because of my Internet research work and the productive phone calls with John Ostlund. After test driving a Honda CR-V and a Ford Escape we arrived unannounced at the Dean Team just as John was about to leave the premises. He turned us over to Mark McNulty who rode with us on a test drive and answered all our questions and then some. To shorten the story, we made the deal with Mark and eventually we drove off the lot with our new car all cleaned up by the service guys. And because Mark had set up the hands-free Bluetooth for us, I was able to receive several calls on the way home. More

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Great experience John O. at the dean team subaru in Ballwin provided outstanding customer and made buying a new subaru easy and hassle free. I love my new subaru! John O. at the dean team subaru in Ballwin provided outstanding customer and made buying a new subaru easy and hassle free. I love my new subaru! More

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Excellent service The overall service was very good. John Ostlund was helpful, timely and answered all of my questions and concerns during the purchase of my Subaru O The overall service was very good. John Ostlund was helpful, timely and answered all of my questions and concerns during the purchase of my Subaru Outback. More

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Awesome Purchasing experience John Ostlund , was very nice and professional,, very patient and was cordial at all times. He was very knowledgable and we were never rushed or pres John Ostlund , was very nice and professional,, very patient and was cordial at all times. He was very knowledgable and we were never rushed or pressured and John guided as well in decision making. We bought a Subaru Impressa, loved the color and the make. And would definitely recommend John Ostlund to our friends. Thank you Vijaya More

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No hassles, customer centric dealership. Awesome experience. My wife and I picked up our new 2015 Subaru outback yesterday.Our sales person John Ostlund was extremely careful and patient fielding all of our que My wife and I picked up our new 2015 Subaru outback yesterday.Our sales person John Ostlund was extremely careful and patient fielding all of our questions about the vehicles operation. He was that way when we 1st walked into Dick Dean dealership two and a half months ago not quite sure what we were looking for. He reviewed each model with all the available options and we did several test rides. We finally opted for the outback and then reviewed each available option and only chose those that were within our budget. John never pressured us into anything. Also we had reviewed on line what our trade in would be worth and Dick Dean was spot on with the offer. There was never any haggling or gamesmanship. Totally awesome experience all the way around. More

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