John Nguyen

I purchased a 2023 Silverado 1500 LT and was disappointed to find that both the owner’s manual and the trailer pin harness connector were missing. I’ve repeatedly reached out to the sales rep, John Nguyen, w to find that both the owner’s manual and the trailer pin harness connector were missing. I’ve repeatedly reached out to the sales rep, John Nguyen, with no response. I even contacted the sales manager, Mike Prickett, and still received no follow-up. It’s unacceptable that after spending this much on a new vehicle, basic items are missing and customer service is completely unresponsive. It’s frustrating that a dealership would risk its reputation over $100 worth of parts and poor communication. More

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Got everything I ask for from my salesman Jon Nguyen and supervisor I would recommend Mclaughlin Chevrolet and supervisor I would recommend Mclaughlin Chevrolet More

by lindanunn732 Verified Customer Verified Customer

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An awesome experience. It's because these guys care and take care of their customers. Super pleased and will always come back. It's because these guys care and take care of their customers. Super pleased and will always come back. More

by AKATAY4 Verified Customer Verified Customer

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John was great to us. He showed us everything we wanted to see, didn’t throw any extra salesman xx in there. Plain and simple. Mike, the sales manager, was also fantastic. He showed us everything we wanted to see, didn’t throw any extra salesman xx in there. Plain and simple. Mike, the sales manager, was also fantastic. We had a newborn with us and he was very respectful of our time and getting through the process quicker than usual. More

by brosseaubeau Verified Customer Verified Customer

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My experience with the dealership was going well until I was lied to by the finance manager about gap insurance. That changed my perspective. Nothing has changed in all these years. It wasn't necessary to d was lied to by the finance manager about gap insurance. That changed my perspective. Nothing has changed in all these years. It wasn't necessary to do it. You have the making of a great dealership just to tell everybody to be honest, do not lie. You'll get more customers that way More

by sterlingwillis1026 Verified Customer Verified Customer

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Friendly people. Offered test drive before purchase (tried 3 cars). Clean and nice dealership. Love Chevy. Offered test drive before purchase (tried 3 cars). Clean and nice dealership. Love Chevy. More

by vsdlpdx Verified Customer Verified Customer

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Thanks to Alex and the crew for helping me buy my bolt. I was suffering from buyers premorse (sic) halfway through, but Alex was a great help and made the process painless and told me I’d love the car and I was suffering from buyers premorse (sic) halfway through, but Alex was a great help and made the process painless and told me I’d love the car and he was right, I do! And this was the first car I ever bought from a dealership - despite being well into grizzled coothood- and I will tell people that mcloughlin chev is a great place to buy a car… More

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Excellent experience, 4th vehicle I have purchased from Mcloughlin chevrolet, will be back again. Everyone is friendly and helpful. Mcloughlin chevrolet, will be back again. Everyone is friendly and helpful. More

by Terry Kline Verified Customer Verified Customer

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Car I wanted to see was ready to drive which I appreciated. Purchase took a bit longer than we planned but happy with the new vehicle☺️ appreciated. Purchase took a bit longer than we planned but happy with the new vehicle☺️ More

by laura.m.niles Verified Customer Verified Customer

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The dealership was Great to work with! We are very happy with our purchase, And will recommend this dealership to friends and family. We are very happy with our purchase, And will recommend this dealership to friends and family. More

by wallace306 Verified Customer Verified Customer

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