John Mills

Was very easy to deal with, both in sales & service although still waiting on parts for 9 months! although still waiting on parts for 9 months! More

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Ed Martin has been our go to dealer for service, for 6 years. Now we are purchasing a car, with great personal care from Neal Graham! We appreciate Ed Martin, and all of their great staff! years. Now we are purchasing a car, with great personal care from Neal Graham! We appreciate Ed Martin, and all of their great staff! More

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Had a service work mishap that was responded to quickly and thoroughly. They fully understood my frustration and fully addressed the problem and thoroughly. They fully understood my frustration and fully addressed the problem More

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All of my experience with Ed Martin Toyota has been very positive! Mostly with regular maintenance visits. James Beveridge is my personal service advisor! positive! Mostly with regular maintenance visits. James Beveridge is my personal service advisor! More

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It was a very good experience. Jay was patient and informative. Would recommend ed martin Toyota to family and friends. We love John Mills in the service Department. He is professi Jay was patient and informative. Would recommend ed martin Toyota to family and friends. We love John Mills in the service Department. He is professional and kind. More

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Michael Ball made buying a car a pleasant experience! He was thorough, knowledgeable, and extremely helpful. He also made arrangements to get roof rack cross bars installed immediately. Kudos also to the He was thorough, knowledgeable, and extremely helpful. He also made arrangements to get roof rack cross bars installed immediately. Kudos also to the service department. I am leaving for Colorado this evening so getting everything done quickly was really important. I highly recommend this dealership! More

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Positive experience buying a new car with John Goodpaster, who is friendly, professional and helpful during each step of the process.This is the second new car we have purchased with John's great Goodpaster, who is friendly, professional and helpful during each step of the process.This is the second new car we have purchased with John's great help. Ask for him when you visit the dealership! He has many years of experience in his favor. More

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This service department is why people hate car dealerships. My vehicle is still under 5 year/60k mile warranty and since they couldn't verify my concern in 30 minutes they charged us $170. When we dealerships. My vehicle is still under 5 year/60k mile warranty and since they couldn't verify my concern in 30 minutes they charged us $170. When we called we tried to schedule to drop our car off on a Saturday so they could look at it during the week. They didn't want us to do that, but instead let my wife schedule a transmission concern for 7:15 in the morning...techs do not get there until 8. Around 8:30 they then tell my wife they can't duplicate the concern and it is $170....First off. I work as a Senior Master technician at a Ford dealership. In no circumstance do we ever charge a customer for a no problem found, let alone for a transmission concern that would still be under 5 years 60k factory powertrain warranty. Not only that they said there was "no codes present"....Incase the technician and service manger don't know transmission codes are rare due to the fault has to be seen twice in consecutive drive cycles. Did they clear adaptive tables for the transmission or reset KAM to see if the transmission strategy was trying to cover up and issue "which they will" Nope they blamed it on snow tires....what a joke.... If this is how ED Martin does business then I will never come back. More

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Michael was the first to greet my husband when he walked through the door. From that moment forward it was all hands on deck! My husband and I walked away happy! through the door. From that moment forward it was all hands on deck! My husband and I walked away happy! More

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Seamless purchase and great price on my trade-in today @EMT. Thank you Michael Ball and Eric Sarjeant. Great dealership experience and great service dept. Also, should out to Sam Martin in finance!! @EMT. Thank you Michael Ball and Eric Sarjeant. Great dealership experience and great service dept. Also, should out to Sam Martin in finance!! More

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