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John McShane

Overview Reviews (6) Inventory (83)

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John McShane

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John McShane

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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5.0

6 Reviews

Overview Reviews (6) Inventory (83)

Dealership Experience

34 yrs, 7 mos

5.0

6 Reviews

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6 Reviews of John McShane

August 12, 2024

Dealership Rating

Employee Rating

Oak Lawn Toyota is a trusted dealer with a fine service department. The service writers and mechanics are top notch department. The service writers and mechanics are top notch More

by Kjshine

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sal Gaeta

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Aug 12, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

August 02, 2024

Dealership Rating

Employee Rating

Loved service from Keith. Very respectful and informative. I feel well taken care of when I come for my car to be serviced. Very respectful and informative. I feel well taken care of when I come for my car to be serviced. More

by doryfitness

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Stadler

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Aug 03, 2024 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Juan Vazquez, Service Manager

May 17, 2024

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Employee Rating

John in Service has wonderful integrity and informed me about my repair. Great guy to about my repair. Great guy to More

by tsmith.ordinarypeople

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 20, 2024 -

Oak Lawn Toyota responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 15, 2024

Dealership Rating

Employee Rating

John has such a family oriented “bedside” communication style. He could be my uncle! He was very attentive and was spot on with timeliness and gave me a thorough explanation of the recommended service and style. He could be my uncle! He was very attentive and was spot on with timeliness and gave me a thorough explanation of the recommended service and length of process. He did not rush me to make a decision , he took time with me which I truly appreciated! He also has a wonderful smile that would make anyone comfortable. Thank you John for treating me like family😊 More

by Holla

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Geri Olejarz , she is always so pleasant. Thank you for listening to my “stories “ 😊

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Apr 16, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words for John and Geri and for leaving us this wonderful feedback! Juan Vazquez, Service Manager

November 24, 2023

Dealership Rating

Employee Rating

The service Center was respectful and kind. They wanted to help the customer. They were excellent at explaining what they were doing. The work was done in a timely manner. They wanted to help the customer. They were excellent at explaining what they were doing. The work was done in a timely manner. More

by knight0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Frank Nash, Vickie Benson, Rob Styger, Ed Nilles, Jose Brito, Ron Tucker, Oscar Garibaldi, Marco Fernandez , Robert Spee

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Nov 24, 2023 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

November 04, 2023

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Employee Rating

Courteous, professional, thorough. Explains details and features. Makes sure you're comfortable and satisfied.with your purchase Explains details and features. Makes sure you're comfortable and satisfied.with your purchase More

by Marilyn A. Szkodzinski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Spee, Dominik Gibek, Steve Barrix, Jason Stoit, Juan Vazquez, Frank Nash, Sal Gaeta, Joseph Cassello , Mark Girlich, Lauren and Brian in Service Dept.

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Nov 05, 2023 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Marilyn, and don't hesitate to let us know if we can further assist. Juan Vazquez, Service Manager

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