John McShane

For many years, my experiences at the car service shop have been consistently positive. The team excels at keeping me informed about any issues they discover while servicing my vehicle, and their estimate have been consistently positive. The team excels at keeping me informed about any issues they discover while servicing my vehicle, and their estimated wait times are usually accurate. After the service, they provide a thorough summary of the work done and offer future repair recommendations for areas that may need attention. I fully trust this dealership's expert service team. The service shop staff is great, and I hope they are not only appreciated but rewarded for their excellent work. I always leave knowing my car was serviced honestly and professionally. Special thanks to John McShane for the friendly customer service during my recent visit. More

by avila_m23 Verified Customer Verified Customer

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This shop gets you in quick. They keep you up to date on the progress of the appointment. They keep you up to date on the progress of the appointment. More

by ksintich Verified Customer Verified Customer

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Great time great service quick turnaround friendly, precise no trying to oversell,we like going there precise no trying to oversell,we like going there More

by VALGOODLOE Verified Customer Verified Customer

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Oak Lawn Toyota is a trusted dealer with a fine service department. The service writers and mechanics are top notch department. The service writers and mechanics are top notch More

by Kjshine Verified Customer Verified Customer

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Loved service from Keith. Very respectful and informative. I feel well taken care of when I come for my car to be serviced. Very respectful and informative. I feel well taken care of when I come for my car to be serviced. More

by doryfitness Verified Customer Verified Customer

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John in Service has wonderful integrity and informed me about my repair. Great guy to about my repair. Great guy to More

by tsmith.ordinarypeople Verified Customer Verified Customer

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John has such a family oriented “bedside” communication style. He could be my uncle! He was very attentive and was spot on with timeliness and gave me a thorough explanation of the recommended service and style. He could be my uncle! He was very attentive and was spot on with timeliness and gave me a thorough explanation of the recommended service and length of process. He did not rush me to make a decision , he took time with me which I truly appreciated! He also has a wonderful smile that would make anyone comfortable. Thank you John for treating me like family😊 More

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The service Center was respectful and kind. They wanted to help the customer. They were excellent at explaining what they were doing. The work was done in a timely manner. They wanted to help the customer. They were excellent at explaining what they were doing. The work was done in a timely manner. More

by knight0 Verified Customer Verified Customer

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Courteous, professional, thorough. Explains details and features. Makes sure you're comfortable and satisfied.with your purchase Explains details and features. Makes sure you're comfortable and satisfied.with your purchase More

by Marilyn A. Szkodzinski Verified Customer Verified Customer

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