John McGraw
John McGraw at Honda Universe
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John McGraw

Customer Relations Manager

Honda Universe

1085 Ocean Ave
Lakewood Township, NJ 08701

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4.7
405 Reviews

Hours: Mon 9-9, Tues 9-9, Wed 9-5, Thurs OFF, Fri 1-9, Sat 9-6

4.7

405 Reviews

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405 Reviews of John McGraw

September 16, 2024

Dealership Rating
Employee Rating

There very helpful with them finding you a car that you would like and find what you need for the car you want More

by ANTOINENICKEY1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neil Goldstein, Michael Bendar

Sep 16, 2024

Honda Universe responded

Thank you for your feedback! We’re glad to hear that our team was helpful in finding the car you wanted and meeting your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

September 16, 2024

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Very professional, very friendly, understanding and working with customer is amazing. Definitely will come back. More

by N.REVINOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Honda Universe responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with professional, friendly, and understanding service. We look forward to seeing you again and assisting you with anything you need. Your satisfaction is our priority!

May 04, 2024

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I purchased a new car from them and got a great deal ! ! I did check around in my area and they gave me the best price and had the model in stock. More

by pfloranj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2024

Honda Universe responded

Congratulations on your new car! We're thrilled to have provided you with a great deal and the model you were looking for. Thank you for choosing us!

April 20, 2024

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Friendly and straight shooters. Yvette went over and above our past experiences with other dealerships. Will do business with them again. More

by AWEMEGAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yvette Rivera-Coates

Apr 24, 2024

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Yvette was so helpful and we appreciate your business.

April 12, 2024

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I have and had Hondas since 1979 which I purchased from this dealer, and their previous honda store. I am very happy Universe.Honda More

by SAGEGOLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Joseph Hanily , Stephen Delpizzo

Apr 13, 2024

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experiences at our dealership!

March 30, 2024

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Employee Rating

Nick Salerno and Neil Goldstein were amazing to work with! They made the car buying process easy and quick, could not have asked for a better experience. Will definitely be recommending the dealership i More

by turner.carly13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Neil Goldstein , Brian D'Zio

Mar 31, 2024

Honda Universe responded

Thank you so much for the five-star rating! We really appreciate your feedback for Nick Salerno and Neil Goldstein.

February 24, 2024

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Very pleasant experience, nice people to work with and a fair deal. Very happy overall. More

by TCZUPPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rahsaan Jones, Nicholas Biello

Feb 25, 2024

Honda Universe responded

Thank you so much for the review! We are so glad to hear that you had such a positive experience at our dealership!

February 17, 2024

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Employee Rating

This is the first time in 20 years that I am extremely disappointed with my purchase from Honda. More

by BETTYJANNARONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 17, 2024

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

February 06, 2024

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Employee Rating

Very professional and courteous. Hard working staff. Would recommend coming to this location for car needs More

by CAroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

December 06, 2023

Dealership Rating
Employee Rating

Yvette saved me from experiencing a very difficult hardship. I called her and told her I totaled my car and needed something she assured me she would find a car with in the same payment and did she ev More

by csheehan.sheehan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Yvette was so helpful with your needs. We hope to see you again!

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