John Mason
John Mason at Southern Team Hyundai Nissan Subaru Volkswagen
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John Mason

Collision Center Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.6
31 Reviews

Industry Experience

31 yrs, 11 mos

Specialties & Trainings

ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS

4.6

31 Reviews

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31 Reviews of John Mason

November 06, 2024

Dealership Rating
Employee Rating

Not transparent. Communication is an issue for them. Fairly rude and not very consumer friendly. The only goal really seems to sell the car. More

by cadge07_animals
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracy Meador, Luis Diaz, Morris Miller , Greg

October 31, 2024

Dealership Rating
Employee Rating

They always treat me great! Great service, in a timely manner. Highly recommended them to others! More

by BLEVINSD64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

October 27, 2024

Dealership Rating
Employee Rating

Was not happy with the quality of work had to bring it back multiple times and still do not feel satisfied with how it turned out. More

by campo4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 17, 2024

Dealership Rating
Employee Rating

Very satisfied with the work and attitude of your employees. I appreciate it very much More

by HBHUBLER1947
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

October 16, 2024

Dealership Rating
Employee Rating

Great and speedy turn around time nice and friendly workers! Couldn’t even tell I had ann accident! Overall great team and experience! More

by tenisha
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 14, 2024

Dealership Rating
Employee Rating

The collision team has be great. 2nd time using them. Both repairs are being paid by the other person's insurance. We selected the Southern Team for the 2nd repair after the results More

by Roadking2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

October 06, 2024

Dealership Rating
Employee Rating

Very Professional And Curious. The Staff Is Top Notch. The Waiting Room Is Very Clean As Is The Bathrooms. The Drinks Are Very Refreshing More

by AYERS.BLUERIDGEMOTEL675
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 30, 2024

Dealership Rating
Employee Rating

Service has always been great for me I am a 23 yr customer and have purchased 2 vehicles. I have always been treated well . More

by REANIEAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 05, 2024

Dealership Rating
Employee Rating

My car had been washed and vacuumed when I picked it up, an unexpected pleasure, thank you! More

by vickieroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harold Woody

September 05, 2024

Dealership Rating
Employee Rating

This is the second vehicle we had repaired at the collision center and we were 100% satisfied! Employees are knowledgeable and professional. I would highly recommend. More

by Hatsrus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith , Kelli

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