John Marshall | Page 29

dealership is aces number one friendly, helpful , l would not go anywhere else and would highly recommend this dealership. John explained all the paper work l was signing and l h friendly, helpful , l would not go anywhere else and would highly recommend this dealership. John explained all the paper work l was signing and l had no problem understanding. More

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Great service appreciated Over the past several years my family and I leased three Hondas from Atlantic (2 CRVs and 1 Accord). John Marshall in all cases was our sales represen Over the past several years my family and I leased three Hondas from Atlantic (2 CRVs and 1 Accord). John Marshall in all cases was our sales representative. During the past month, as my lease expired, I acquired the Accord. John was again the sales representative. In every situation, John was in total charge of transactions, providing clear suggestions and directions so that everything moved smoothly and quickly. John's personality makes him a pleasure to work with. Atlantic is well represented by John Marshall. Gene Gallo More

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John Marshall -friendly, efficient, and positive!!! John was very helpful and knew exactly what I needed and wanted. WIth the help of Brianna, we were able to utilize the time very efficiently. Thanks John was very helpful and knew exactly what I needed and wanted. WIth the help of Brianna, we were able to utilize the time very efficiently. Thanks!!! More

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Another Excellent Transaction (#5) with Atlantic Honda Just leased by 5th Honda from Atlantic Honda (2016 Pilot EXL with Nav) . These guys have their act together. I had been dealing with Yves Oliver on Just leased by 5th Honda from Atlantic Honda (2016 Pilot EXL with Nav) . These guys have their act together. I had been dealing with Yves Oliver on my 1st 4 transactions, but when I walked in to the showroom and met Yves, he told me he has been promoted (not surprised). Yves walked me over to John Marshall's desk and said "he will take care of you". Our course I had my reservations because Yves was such an excellent person and rep. John Marshall exceeded my expectations! John, like Yves, was professional, respectful of my time, knowledgeable, and just a pleasure to deal with. I ask a lot of questions and John answered every one of them either on the phone or via email. When we did the paperwork, Yves checked in and made sure all was good, and it was. Dave Shapiro who did my paperwork was spot on. He was so fast and accurate and explained every document I signed. This is a well run organization from the top down. Every detail of the process has been thought of and there is never a surprise. They make car buying an enjoyable experience that I look forward to every 3 years. This year I purchased my son his first CRV and he got to meet some of the Atlantic team! These guys are awesome! More

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Friendly and customer centric Salesperson, John Marshall was very friendly and knowledgeable. He did not apply pressure or apply sales gimmicks which enabled him to gain our trust Salesperson, John Marshall was very friendly and knowledgeable. He did not apply pressure or apply sales gimmicks which enabled him to gain our trust. He seemed most interested in meeting our needs as a customer. More

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2016 Honda CR-V John was excellent! He listened to everything I had to say and met all of my expectations. He wasn't pushy in the slightest, was extremely knowledgeab John was excellent! He listened to everything I had to say and met all of my expectations. He wasn't pushy in the slightest, was extremely knowledgeable, and most importantly he was extremely kind. I would (and will be) recommending my friends and family to see John for a new car! More

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Don't buy a Honda anywhere else I've bought a lot of cars in my lifetime. I have to say this is the very best dealership I've ever had the pleasure of working with. I was greeted I've bought a lot of cars in my lifetime. I have to say this is the very best dealership I've ever had the pleasure of working with. I was greeted with a great big smile from every employee I made eye contact with upon entering the dealership. The atmosphere here makes it very clear these guys and gals aren't just coworkers, they're a work family, it made the shopping experience better for me. After approaching the podium, sales manager Rob Kiernan immediately made sure I was partnered up with a rock star product expert, John Marshall. John was very informative and relatable, making sure I got all the information I wanted (I ask a LOT of questions) and he did it all with a fantastic attitude. I could tell he was very knowledgeable, genuinely happy to help me and enjoys what he does. Again, this is important to me because I don't buy anything unless I feel good about the purchase. After John helped me pick out a car, sales manager Brianna Ray helped me decide the best way to make the purchase happen. Again, the multitude of questions I asked were all answered directly, no sales jargon, no frustration, and with a wonderful attitude! We decided that I was going to be trading in my old car. Initially I had no intention of doing this because I had an idea in my head that a car dealership's job is to lowball you as much as possible in order to make more money on the trade-in. Then she gave me the appraisal number and I couldn't say no. They gave me an awesome deal on my old car. In the final stretch it was Yves Olivier who made everything come together. My credit score is great on Credit Karma but it doesn't show me Experian, which is what most dealerships use. There are some erroneous collections from old properties on my Experian report that I didn't even know were there. Yves went to bat for me and got me an exception to make the deal happen, also going above and beyond to show me the discrepancies on the report so I can go get that fixed now too. The daunting mountain of paperwork I had to sign was made much less scary by his calm, cool, friendly demeanor. He explained every single page to me to my complete satisfaction. I left with no questions unanswered, very comfortable and very happy. After everything was done, the GM of the dealership, Ricky Alessi, came over and personally thanked me for my business and shook my hand with a big smile. Hands down the best car buying experience I've ever had. DON'T BUY A HONDA FROM ANYONE ELSE - THIS TEAM ROCKS AND I LOVE MY NEW 2016 ACCORD! Sincerely, Salvatore T Culoso More

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Car salesman (and women) of Long Island, take notes. Reasons why I bought my car from Atlantic Honda and you should too: John was the only (!!!) salesmen that informed me I qualified for two rebates Reasons why I bought my car from Atlantic Honda and you should too: John was the only (!!!) salesmen that informed me I qualified for two rebates which saved me $1,000 on my purchase. No other dealer informed me of these rebates when I inquired about purchasing a vehicle. That's one of the main reasons I bought the car from Atlantic Honda. John is an excellent communicator. He got answers to my questions in a split second, even after I bought the car when I had even more questions. John answered my calls when he was and wasn't at work and never seemed bothered or annoyed (note: I did the latter unknowingly). He is nice, friendly, honest guy, and is not pushy. There wasn't any fluff whenever we talked both on the phone or in person. He was very informative, knew I wanted to buy a car and I know he wanted to sell one. He didn't insist I test drive the brand new car after I informed him I had driven it before so there wasn't a need. Just wanted to save both his time and mine. A previous dealer insisted that I test drive the car even after I told them I already had because it "made me look like a more serious buyer". Going to Atlantic Honda and buying the car from them shows how serious I was :D I normally do not write reviews, but John really deserves this one. He has the patience of a saint for dealing with me. If I know someone who is interested in purchasing a Honda I know that I can recommend John and not regret that decision one bit. More

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Excellent Experience My husband and I had an appointment to discuss leasing a new vehicle yesterday. I have to say that from the moment we stepped into the showroom, we w My husband and I had an appointment to discuss leasing a new vehicle yesterday. I have to say that from the moment we stepped into the showroom, we were greeted and treated graciously. Our sale person, whose name is John Marshall, was experienced, knowledgeable, friendly, and listened very carefully to what we wanted. He, along with everyone we came into contact with, made this very simple. They even washed my Honda Accord while we waited! More

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Amazing service with a smile! We recently purchased a 2016 Honda Pilot. John Marshall provided us with excellent service from beginning to end. Buying a car is never a small deci We recently purchased a 2016 Honda Pilot. John Marshall provided us with excellent service from beginning to end. Buying a car is never a small decision and can be overwhelming. Thank you John Marshall and Atlantic Honda for exceptional service. More

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