John Marr
John Marr at Skyline Ford
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John Marr

Shop Foreman

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.8
157 Reviews
4.8

157 Reviews

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157 Reviews of John Marr

December 16, 2024

Dealership Rating
Employee Rating

The service advisor was very helpful and pleasant to talk with. They explained everything about my repair and the process so that I could understand what was needed. More

by Tlloutzenhiser
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Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Skyline Ford responded

We're glad we could serve you! Thank you for choosing Skyline Ford!

November 29, 2024

Dealership Rating
Employee Rating

Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! More

by vbrite
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Recommend Dealer
Yes
Dec 03, 2024

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

November 21, 2024

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I've gotten good service with my Ford EcoSport. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. More

by Hopkinsbe29
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Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 15, 2024

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The service performed was good, quick and efficient. Would highly recommend to anyone looking for service. More

by Gavinasman100
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Recommend Dealer
Yes
Nov 16, 2024

Skyline Ford responded

We appreciate your recommendation! Thank you for choosing Skyline Ford!

November 14, 2024

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skyline service department staff are always friendly and help you with your needs way t o go guys keep up the great work More

by stacey scharff
Service Price Transparency
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Recommend Dealer
Yes
Nov 16, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 12, 2024

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Employee Rating

Mel Wangler was fantastic as a service writer and kept me in touch with everything during my lengthy process of finding a bad water leak that had been there since the truck was made! John, the service manage More

by Swissman
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Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler

Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford! You're a top shelf customer!

November 11, 2024

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Employee Rating

They were very attentive. I felt they did a very good job. Going over all the details after the job was finished More

by GERALDGOHEEN
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Recommend Dealer
Yes
Nov 16, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 06, 2024

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Employee Rating

Amazing service by the service department! Will never take my vehicle anywhere else to be serviced! More

by benjimanwade
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Recommend Dealer
Yes
Nov 16, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 05, 2024

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Employee Rating

Good service nice people close to home enjoy coming here for everything I need for my vehicle More

by timg1268
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Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 05, 2024

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Employee Rating

They will take their sweet time on repairs they dont communicate with the costumer . I had to call every couple of weeks to find out what was going on with my vehicle. More

by drseahawk98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff White, Ben Wade

Dec 04, 2024

Skyline Ford responded

We sincerely apologize for the delays and lack of communication you experienced during your vehicle repair. Keeping our customers informed should always be a priority, and it’s clear we fell short in your case. We appreciate your feedback and will work to improve our communication processes to ensure a better experience moving forward.

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