302 Reviews
Write a ReviewDealership Experience
14 yrs, 7 mos
Industry Experience
29 yrs, 3 mos
Languages Spoken
English
302 Reviews of John Loving
May 08, 2019
Recent purchase I recently went in to purchase a new Lexus. I had looked online to request features that I wanted. However, another model was pushed into us and sol I recently went in to purchase a new Lexus. I had looked online to request features that I wanted. However, another model was pushed into us and sold as a better option. Now looking through features of the car, several options that I originally wanted are not available on the car that was pushed unto me. I am of the opinion that the dealership was just trying to get rid of a load of inventory to unsuspecting consumers. I regret not sticking with my original option. This is disappointing considering that this is a >40k investment. I will NOT be returning to this dealership for my future Lexus purchases ( this is my second Lexus). Buyers beware- stick with your original well researched plan! More
May 02, 2019
NX purchase It was a very pleasant experience. The sales staff were very knowledgeable and friendly . Most questions answered . Would recommend West Side Lexus It was a very pleasant experience. The sales staff were very knowledgeable and friendly . Most questions answered . Would recommend West Side Lexus to family and friends looking to buy a good quality luxury vehicle. Overall pleasant experience. More
Other Employees Tagged: Joshua
April 26, 2019
Excellent experience from start to finish. John Loving and the team keep me as a loyal customer from San Antonio. I drive in, swap out cars, and am back in SA for dinner. The service, inventory John Loving and the team keep me as a loyal customer from San Antonio. I drive in, swap out cars, and am back in SA for dinner. The service, inventory and price cannot be beaten, and is the reason I drive to Houston instead of staying locally. Thanks team! More
April 25, 2019
Purchased new car They were extremely professional; very friendly and great to work with; they had great product knowledge and answered all of my questions. I would h They were extremely professional; very friendly and great to work with; they had great product knowledge and answered all of my questions. I would highly recommend the dealership & the gentlemen that helped me! More
Other Employees Tagged: Ty Stanberry , Eva - technical support
April 24, 2019
Best experience ever John Loving is probably hands down best sales person I have encountered in years ! As a former Banker and currently an Airline Pilot, I can say he is John Loving is probably hands down best sales person I have encountered in years ! As a former Banker and currently an Airline Pilot, I can say he is professional, polite, have integrity and will not rush you through process. He was very patient with all my questions and went over the paperwork very well. I will be back again with family and friends anytime there is a need of vehicle and one thing for sure ! He makes Lexus looks very good !! More
April 19, 2019
Great Service We just bought a new RX 350 from Westside Lexus. John Loving helped us find the exact vehicle we wanted. John and Steve were friendly and helpful thro We just bought a new RX 350 from Westside Lexus. John Loving helped us find the exact vehicle we wanted. John and Steve were friendly and helpful throughout the transaction. I felt the price was fair and would recommend them. More
Other Employees Tagged: Steve Machann
April 14, 2019
Best Customer Service Mr. Loving is a hard working salesman. He worked hard with getting what I really wanted. He went out of his way to make it work out for me and mad Mr. Loving is a hard working salesman. He worked hard with getting what I really wanted. He went out of his way to make it work out for me and made me a happy person. He then introduced me to Alex who showed me everything about my car. He knows the ins and outs of this car and a very good teacher. I love my car and the experience that I received at Westside Lexus with my salesman Mr. Loving and my finance man Christian. One team one dream. More
Other Employees Tagged: Christian Davidson , Alex Winnicki
March 02, 2019
Excellent experience. John Loving was very helpful in helping me select the best car to meet my needs. He was very knowledgeable personable and a very good people person. John Loving was very helpful in helping me select the best car to meet my needs. He was very knowledgeable personable and a very good people person. Christian was excellent as well. He made the ordeal of dealing with paperwork much easier. More
Other Employees Tagged: Christian Davidson
February 26, 2019
The service was excellent The communication with the staff was very smoothly. John Loving was very efficient and effective. The entire process was very fast. I got all the info The communication with the staff was very smoothly. John Loving was very efficient and effective. The entire process was very fast. I got all the information I needed. More
February 25, 2019
UX 200 Overall, it was a good experience dealing with John and Ty on the test drive and purchase of the vehicle. It is a little testy on the internet side. Overall, it was a good experience dealing with John and Ty on the test drive and purchase of the vehicle. It is a little testy on the internet side. More
Other Employees Tagged: Ty Stanberry

