John Loving
John Loving at Westside Lexus

John Loving | Page 28

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
302 Reviews
5.0

302 Reviews

Write a Review

Dealership Experience

14 yrs, 7 mos

Industry Experience

29 yrs, 3 mos

Languages Spoken

English English

302 Reviews of John Loving

May 08, 2019

Dealership Rating
Employee Rating

Recent purchase I recently went in to purchase a new Lexus. I had looked online to request features that I wanted. However, another model was pushed into us and sol More

by YEMI_ODUFUYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 09, 2019

Westside Lexus responded

Hello Ola and Yemi, I am very shocked and disappointed by your post. We have been communicating regularly since your purchase with nothing but praises from you. The entire time I worked with you (2 years) I had been very conscious of your needs and did my absolute best to present options that would benefit you and your family. I am sorry you now regret your decision. John Loving

May 02, 2019

Dealership Rating
Employee Rating

NX purchase It was a very pleasant experience. The sales staff were very knowledgeable and friendly . Most questions answered . Would recommend West Side Lexus More

by YEMI_ODUFUYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua

May 06, 2019

Westside Lexus responded

Thanks for the kind words! We are so glad it was an overall pleasant experience-- please let us know if there is anything else we can do to assist you!

April 26, 2019

Dealership Rating
Employee Rating

Excellent experience from start to finish. John Loving and the team keep me as a loyal customer from San Antonio. I drive in, swap out cars, and am back in SA for dinner. The service, inventory More

by toliva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Westside Lexus responded

Wow! That's some real customer loyalty! Thanks so much for the time you take to come to Westside Lexus-- we're glad you know you're part of the family!

April 25, 2019

Dealership Rating
Employee Rating

Purchased new car They were extremely professional; very friendly and great to work with; they had great product knowledge and answered all of my questions. I would h More

by tim
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry , Eva - technical support

Apr 29, 2019

Westside Lexus responded

We are so pleased that John was able to get you in to the perfect vehicle, and provided great customer service! Congratulations on your new vehicle, and thank you for your review.

April 24, 2019

Dealership Rating
Employee Rating

Best experience ever John Loving is probably hands down best sales person I have encountered in years ! As a former Banker and currently an Airline Pilot, I can say he is More

by prayankjain85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2019

Westside Lexus responded

Hi prayankjain85! We are so pleased that you had the opportunity to work with John, we agree that he is fantastic. We do try our best to make every part of the buying process as quick and painless as possible! We hope to see you again and thank you for your referrals.

April 19, 2019

Dealership Rating
Employee Rating

Great Service We just bought a new RX 350 from Westside Lexus. John Loving helped us find the exact vehicle we wanted. John and Steve were friendly and helpful thro More

by Gdshockey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

April 14, 2019

Dealership Rating
Employee Rating

Best Customer Service Mr. Loving is a hard working salesman. He worked hard with getting what I really wanted. He went out of his way to make it work out for me and mad More

by yvonne76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson , Alex Winnicki

March 02, 2019

Dealership Rating
Employee Rating

Excellent experience. John Loving was very helpful in helping me select the best car to meet my needs. He was very knowledgeable personable and a very good people person. More

by GRAMMAMELBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson

February 26, 2019

Dealership Rating
Employee Rating

The service was excellent The communication with the staff was very smoothly. John Loving was very efficient and effective. The entire process was very fast. I got all the info More

by Lchen12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 25, 2019

Dealership Rating
Employee Rating

UX 200 Overall, it was a good experience dealing with John and Ty on the test drive and purchase of the vehicle. It is a little testy on the internet side. More

by djdarilek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry

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