John Loss

Very friendly and great experience buying. Gave me a good deal on a wrx and made the process easy and explained everything well. Gave me a good deal on a wrx and made the process easy and explained everything well. More

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Ordered wrong parts and somehow lost a part on fedex. Was told I was going to be given a discount but never got one from the dealership. I also had multiple eta’s that kept being pushed back. I waited al Was told I was going to be given a discount but never got one from the dealership. I also had multiple eta’s that kept being pushed back. I waited almost a month and paid more than twice the amount the original price would’ve been. Not a good experience at all, they didn’t seem in a rush to help or accommodate me. More

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Great smiles and greetings. When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and a When I picked up my washed car there was a spider web on the turn signal by the steering wheel, my car was there for 4 days. John was concerned and attentive, I appreciated that. It was the Friday of memorial day weekend at 445 pm so I get it but quality of service should be all the time. I liked my first experience and will enjoy coming back in the future for all my Subaru needs. Thanks, Elizabeth Metcalf More

by EOBM Verified Customer Verified Customer

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Need rewards or points system. Could use more amenities room and amenities for waiters. Very clean! Could use more amenities room and amenities for waiters. Very clean! More

by MCUSHION Verified Customer Verified Customer

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John, did a great job! Great customer service The best service writer I have had at Bob baker Great customer service The best service writer I have had at Bob baker More

by JAY_KAWANO@HOTMAIL.COM Verified Customer Verified Customer

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Bob Baker Dealership for me is one of the best dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck dealership, and I recommended it to my Aunt and she got a 2023 Crosstreck More

by MICHAELALEX_JAVILLONAR Verified Customer Verified Customer

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Went in for regular maintenance. John loss was the advisor and was helpful, friendly and the car was finished in reasonable time (earlier than quoted). Followed up w/ question onli John loss was the advisor and was helpful, friendly and the car was finished in reasonable time (earlier than quoted). Followed up w/ question online that Tim Anderson responded to (very quickly). His response as well as further research answered my question. Happy to bring our car here. More

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Bob Baker Subaru staff are very professional, efficient, and very friendly. It was a smooth process from beginning to end. and very friendly. It was a smooth process from beginning to end. More

by SWEETBONESBREW@GMAIL.COM Verified Customer Verified Customer

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I received excellent service from both the service department ( John Loss) and the young fellow in the parts department. department ( John Loss) and the young fellow in the parts department. More

by ONA6DAY Verified Customer Verified Customer

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I mainly dealt with John Loss. He was an exceptional part of my experience. Very informative and professional in a pleasant and friendly manner. He went above and beyond for my fam He was an exceptional part of my experience. Very informative and professional in a pleasant and friendly manner. He went above and beyond for my family and I! More

by mj Verified Customer Verified Customer

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