37 Reviews
Write a Review37 Reviews of John Lorence
October 21, 2024
Wonderful customer service, everyone is friendly, good amenities, the Honda parts are great, it’s a good place for us. Thank you guys! amenities, the Honda parts are great, it’s a good place for us. Thank you guys! More
Other Employees Tagged: Carlos Martinez, Daniela Velazquez Martinez
October 07, 2024
I normally have excellent service in the past this time. I was there to pick my car up around noon. No one was working at the Service desk. After waiting for about five minutes, two guys showed up coming fr I was there to pick my car up around noon. No one was working at the Service desk. After waiting for about five minutes, two guys showed up coming from the garage. I thought they were mechanics. One sat down at a service desk. The other stood next to him and they were talking went on for about 5 to 10 minutes. One of them asked me if they could help me as I was sitting in a chair against the windows right in front of them. As he reviewed my paperwork, he said I see that you need windshield wipers. Guess you can do that the next time doesn’t look like rain soon. My expectation is that during the service that the service manager would have called me and asked me if I want to replace the wipers or not I would have said yes because I do not put many miles on my vehicle. I will probably be quite a while before I am in for service again. More
September 24, 2024
I took my car in for several repairs and absolutely nothing was fixed. Communication was punctual, but highly inaccurate. There was a clear breakdown between what I conveyed and what the repair team re nothing was fixed. Communication was punctual, but highly inaccurate. There was a clear breakdown between what I conveyed and what the repair team received. I am beyond frustrated! More
Other Employees Tagged: Svetlana Tara-Browne, Christian Ringgenberg , Tina Delario
August 08, 2024
It took me 2 trips to get the problems solved and to get another job completed another job completed More
Other Employees Tagged: Sonia Abukweik , Rachel Aragon, David Montenegro
June 03, 2024
I bouht a ridgeline last year from Manly and it was the first time the experience was actually enjoyable. No pressure, no tricks, no games. I felt the people respected me and are honest dealers. I have first time the experience was actually enjoyable. No pressure, no tricks, no games. I felt the people respected me and are honest dealers. I have since brought the truck in for service and found the service department is equally honest and straightforward. I would recommend Manly Honda without reservation. More
Other Employees Tagged: Sean Lumibao
May 08, 2024
Everyone has always been Professional andvery Friendly and answers any questions I have I will definitely recommend Manly Honda to others🫠 and answers any questions I have I will definitely recommend Manly Honda to others🫠 More
Other Employees Tagged: Hugo Mendez, Denise Rice
May 03, 2024
So far, always good service at Manly. Nice reception area, friendly staff. This is my 2nd car from Manly Nice reception area, friendly staff. This is my 2nd car from Manly More
Other Employees Tagged: Jose Rocha Jr, Lucia Chavez Lopez, Daniela Velazquez Martinez
March 21, 2024
Great people, always very helpful They are always very efficient and explain everything. Quick turnaround, and I thought the video of the tech working on my car was great. efficient and explain everything. Quick turnaround, and I thought the video of the tech working on my car was great. More
Other Employees Tagged: John Lorence