John Lawson
John Lawson at Naples INFINITI
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John Lawson

Sales Consultant

Naples INFINITI

5880 Naples Blvd
Naples, FL 34109

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4.6
46 Reviews
4.6

46 Reviews

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46 Reviews of John Lawson

December 31, 2024

Dealership Rating
Employee Rating

Was in process of purchasing car. Offered to wire funds sold car without my knowledge and when asked said other parties interested. No honesty in used car sales More

by scotto03
Recommend Dealer
No

Other Employees Tagged: Cullen Quamina

Dec 31, 2024

Naples INFINITI responded

Mr. Mohn, We are sorry to hear your dissatisfaction with our dealership. We appreciate your interest in our inventory, it garnered a lot of interest. Regrettably, another client did finalize the purchase of the car prior to your appointment on Thursday. It is our responsibility to communicate effectively and in doing so, we should have placed more urgency upon your inquiry. As we stated by phone, we are happy to search for a similar preowned model and will communicate with you promptly if we find a comparable car.

June 23, 2024

Dealership Rating
Employee Rating

Naples Infiniti is in a class of its own when it comes to customer service. I would highly recommend purchasing your next vehicle here and working with John Lawson. He was extremely professional throughout a More

by Stephen C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Naples INFINITI responded

Thank you Stephen for your feedback and for your purchase! John is amazing and great at what he does. He is very customer focused and wants to make sure he delivers the car and the experience to all of his customers. Enjoy your new ride!

May 15, 2024

Dealership Rating
Employee Rating

We usually buy cars in Miami or Fort Myers for price and selection, so I was pleasantly surprised to find a nice car at a fair price in Naples. LUXON ESTIVERNE and JOHN LAWSON were professional and worked More

by Qualified
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luxon Estiverne , Scott Roland

May 15, 2024

Naples INFINITI responded

Thank you for your purchase and for your review! Luxon and John are true professionals. They listen to their customers and try to find the perfect vehicle based on their needs and wants. Both Luxon and John try their hardest to deliver the car and the experience to their clients. Enjoy your new ride!

November 16, 2023

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Employee Rating

Thank you so much for your excellent customer service recently. You made my car purchase seamless and went above and beyond coming in on your day off. Thank you. I love my convertible!! More

by Chomaychak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2023

Naples INFINITI responded

Thank you for your purchase and for your review. John is amazing. He is very customer focused and will go above and beyond for his customers. Enjoy your beautiful new Infiniti.

November 15, 2023

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Employee Rating

Very easy to get in, very clean, people are very helpful. My salesman was easy to work with. More

by flafirefightr779
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Latino

Nov 16, 2023

Naples INFINITI responded

Thank you for your purchase and for your feedback We try our hardest to make the car buying experience a positive one. Enjoy your new Infiniti!

September 28, 2023

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Employee Rating

I have always enjoyed coming into Naples Infiniti. Every staff member is so friendly and professional. I can’t imagine buying my cars without John Lawson! More

by Pattiburch7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Miller, Mike Lichtenthal

Sep 29, 2023

Naples INFINITI responded

Thank you Patti for your purchase and for your review! John is outstanding and we are happy that you had the opportunity to work with him. he knows how to deliver both the and the experience to his customers. Enjoy your new Infiniti!

September 15, 2023

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Employee Rating

John was amazing! He made the process of buying our QX60 so easy! He treated us like royalty! We could not recommend this dealership and john more! More

by jory74@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Barger

Sep 25, 2023

Naples INFINITI responded

Thank you for your purchase and for the 5 stars! John is awesome. He knows how to deliver both the car and the experience to his customers. Enjoy your new Infiniti

September 15, 2023

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Employee Rating

John and Infinity were outstanding to work with! !!! I was greeted with very friendly positive faces willing to help me with my service needs. They worked at helping me determine my service needs and More

by djkeever
Recommend Dealer
Yes
Sep 25, 2023

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs and for your feedback! John Lawson is outstanding and we are happy that you had the opportunity to work with him. He is very customer focused and is great at keeping his customers informed when their car is in for service. We greatly appreciate your business!

September 13, 2023

Dealership Rating
Employee Rating

John , did a masterful job with us in purchasing a used Q60 convertible. I had done my research but he made some excellent additional points that I had not considered . Through out the process , he kept More

by richardhenley62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 25, 2023

Naples INFINITI responded

Thank you Richard and Diane for your review and for your feedback. John is awesome and we are happy that you had the opportunity to work with him. He is very knowledgeable and knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!

September 13, 2023

Dealership Rating
Employee Rating

John was very helpful and made the process of returning my lease and getting into an infinity as easy as possible. Followed up after my purchase and had fast communication. Very professional dealership tha More

by miam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Hidalgo

Sep 25, 2023

Naples INFINITI responded

Thank you for your loyalty to Infiniti and for your review. Jonathan is amazing and very customer focused. He knows the process and knows how to guide his customers through. We greatly appreciate your recommendation!

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