John Kaiser
John Kaiser at Larson Ford
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John Kaiser

Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0
61 Reviews
5.0

61 Reviews

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61 Reviews of John Kaiser

April 05, 2025

Dealership Rating
Employee Rating

The service experience at Larson Ford is exceptional. Service is completed in timeframe was promised. Always very well done. The entire crew there are always friendly and eager to please the client. More

by mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 07, 2025

Larson Ford responded

Mike, we're delighted to hear that you had an exceptional service experience with our team at Larson Ford. Thank you for the kind words and support!

April 01, 2025

Dealership Rating
Employee Rating

Dealing with Larson Ford is always a pleasure! My service writer, John Kaiser, keeps me well informed and advised throughout the entire repair process. I’ve also had the pleasure of working with o More

by Rlivingston1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Larson Ford responded

Thank you for the glowing review! We're delighted to hear that John and our Larson Ford team consistently provide a smooth, stress-free experience. We appreciate your recommendation and look forward to serving you again in the future!

March 24, 2025

Dealership Rating
Employee Rating

My atypical problem took time to find. John & all the service guys were great & professional. They kept my cool. Success! More

by Jfopp216
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Larson Ford responded

We're delighted to hear that John and the service team at Larson Ford were able to assist with your unique issue. It's great knowing they provided professional support throughout the process. Thanks for sharing your experience!

March 11, 2025

Dealership Rating
Employee Rating

Larson Ford has the most courteous, professional and knowledgeable team. They were a pleasure working with. Bobby was awesome to work with as well as finance and service visits. More

by Niecy123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

Larson Ford responded

We're delighted to hear that Bobby and the rest of our Larson Ford team made your experience enjoyable. Thank you for sharing such positive feedback!

March 04, 2025

Dealership Rating
Employee Rating

They can’t do more for you in sales and service, wonderful to work, great people!!!! More

by Dominickjmazzasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Mar 04, 2025

Larson Ford responded

Thank you for reviewing Larson Ford! It was so kind of you to share your experience, Dominick!

February 27, 2025

Dealership Rating
Employee Rating

Service was on time completed the work as quickly as possible he was excellent to speak with gave some excellent advice about the service at larson More

by Coga21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Larson Ford responded

We're delighted to hear that you had a positive experience with our team at Larson Ford! It's great to know the service was timely and informative. Thank you for choosing us, and we look forward to assisting you in the future!

February 27, 2025

Dealership Rating
Employee Rating

Professional helpful easy to schedule an appointment. No wait for service rep. In and out very fast More

by tim.1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer

Feb 28, 2025

Larson Ford responded

We are so happy that our Larson Ford team earned your five stars. Thanks for choosing us to service your vehicle.

February 19, 2025

Dealership Rating
Employee Rating

Great dealership and sales and service department. Thy are knowledgeable and extremely helpful .. thank yiu More

by donnasilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Larson Ford responded

Thank you for the kind words about our team at Larson Ford! We're delighted to hear that our sales and service departments provided knowledgeable and helpful assistance. We appreciate your support!

February 05, 2025

Dealership Rating
Employee Rating

Everyone was helpful and efficient . A great experience going to Larsen ford the best one I've had after years of purchasing/ leasing from other dealers More

by herrlisa9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

Feb 05, 2025

Larson Ford responded

We're delighted to hear that your experience at Larson Ford was the best you've had! Thank you for stopping by to share your glowing review with us!

January 14, 2025

Dealership Rating
Employee Rating

Great service and communication with me. New pickup service and delivery makes it easier to get my vehicle in for service More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Larson Ford responded

We're delighted to hear that our new pickup and delivery service made things easier for you at Larson Ford. Thanks for sharing your positive experience with us!

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