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John Kaiser

Overview Reviews (58) Inventory (413)

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John Kaiser

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John Kaiser

Service Advisor

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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5.0

58 Reviews

Overview Reviews (58) Inventory (413)

5.0

58 Reviews

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58 Reviews of John Kaiser

March 11, 2025

Dealership Rating

Employee Rating

Larson Ford has the most courteous, professional and knowledgeable team. They were a pleasure working with. Bobby was awesome to work with as well as finance and service visits. knowledgeable team. They were a pleasure working with. Bobby was awesome to work with as well as finance and service visits. More

by Niecy123

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert F. Barranger Jr., Tracy Black, Chris Mercer

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Mar 11, 2025 -

Larson Ford responded

We're delighted to hear that Bobby and the rest of our Larson Ford team made your experience enjoyable. Thank you for sharing such positive feedback!

March 04, 2025

Dealership Rating

Employee Rating

They can’t do more for you in sales and service, wonderful to work, great people!!!! wonderful to work, great people!!!! More

by Dominickjmazzasr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

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Mar 04, 2025 -

Larson Ford responded

Thank you for reviewing Larson Ford! It was so kind of you to share your experience, Dominick!

February 27, 2025

Dealership Rating

Employee Rating

Service was on time completed the work as quickly as possible he was excellent to speak with gave some excellent advice about the service at larson possible he was excellent to speak with gave some excellent advice about the service at larson More

by Coga21

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2025 -

Larson Ford responded

We're delighted to hear that you had a positive experience with our team at Larson Ford! It's great to know the service was timely and informative. Thank you for choosing us, and we look forward to assisting you in the future!

February 27, 2025

Dealership Rating

Employee Rating

Professional helpful easy to schedule an appointment. No wait for service rep. In and out very fast No wait for service rep. In and out very fast More

by tim.1959

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Mercer

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Feb 28, 2025 -

Larson Ford responded

We are so happy that our Larson Ford team earned your five stars. Thanks for choosing us to service your vehicle.

February 19, 2025

Dealership Rating

Employee Rating

Great dealership and sales and service department. Thy are knowledgeable and extremely helpful .. thank yiu Thy are knowledgeable and extremely helpful .. thank yiu More

by donnasilk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Black, Chris Mercer, Paul Tomaselli

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Feb 19, 2025 -

Larson Ford responded

Thank you for the kind words about our team at Larson Ford! We're delighted to hear that our sales and service departments provided knowledgeable and helpful assistance. We appreciate your support!

February 05, 2025

Dealership Rating

Employee Rating

Everyone was helpful and efficient . A great experience going to Larsen ford the best one I've had after years of purchasing/ leasing from other dealers A great experience going to Larsen ford the best one I've had after years of purchasing/ leasing from other dealers More

by herrlisa9

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

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Feb 05, 2025 -

Larson Ford responded

We're delighted to hear that your experience at Larson Ford was the best you've had! Thank you for stopping by to share your glowing review with us!

January 14, 2025

Dealership Rating

Employee Rating

Great service and communication with me. New pickup service and delivery makes it easier to get my vehicle in for service New pickup service and delivery makes it easier to get my vehicle in for service More

by JJ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2025 -

Larson Ford responded

We're delighted to hear that our new pickup and delivery service made things easier for you at Larson Ford. Thanks for sharing your positive experience with us!

November 26, 2024

Dealership Rating

Employee Rating

Service is always on time and courteous. I’m completely satisfied with this dealership and it’s people. I’m completely satisfied with this dealership and it’s people. More

by sserikson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Costa

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Nov 27, 2024 -

Larson Ford responded

We're delighted to hear that you're satisfied with the service at Larson Ford! Our team is committed to providing timely and courteous experiences. Thank you for your support!

November 18, 2024

Dealership Rating

Employee Rating

Great fast and friendly service each and every time. No complaints at all from this satisfied customer! No complaints at all from this satisfied customer! More

by lesthompson357

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Mercer, Dave Pirk

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Nov 18, 2024 -

Larson Ford responded

Thank you for the fantastic feedback! We're delighted to hear that you're consistently satisfied with our service at Larson Ford. Looking forward to your next visit!

November 15, 2024

Dealership Rating

Employee Rating

They've taken great care of my 2020 Explorer ST since I purchased it from same dealership in July 2019. Pre-work inspections are thorough and let me know when maintenance needs are "now" or "next visit" s purchased it from same dealership in July 2019. Pre-work inspections are thorough and let me know when maintenance needs are "now" or "next visit" so I can plan to keep my car running great as long as possible and within my budget. More

by jphurley0907

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Mercer, Dave Pirk , From Service Dept.: Steve, Chris P.

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Nov 15, 2024 -

Larson Ford responded

We're delighted to hear that our team at Larson Ford has been able to keep your 2020 Explorer ST in top shape! It's great knowing the pre-work inspections have helped you plan maintenance effectively. Thank you for trusting us with your vehicle's care!

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