419 Reviews of John Jelle
December 06, 2023
Worst Service department when dealing with customers. They say they'll call and never do. They say they'll call and never do. More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, Matthew Kreft
September 13, 2023
Had to take vehicle in three times. Put wrong part in. Appreciate that they got it right but took over a month to resolve and lots of extra time. Prices are high for regular service ite Put wrong part in. Appreciate that they got it right but took over a month to resolve and lots of extra time. Prices are high for regular service items so shop around. More
Other Employees Tagged: Alex Bear
September 09, 2023
I had a fantastic experience at Luther Brookdale Honda, and I must give a special shoutout to Cy Bongiovanni, my Service Advisor. Cy's exceptional knowledge and professionalism made my visit seamless and e and I must give a special shoutout to Cy Bongiovanni, my Service Advisor. Cy's exceptional knowledge and professionalism made my visit seamless and enjoyable. From the moment I walked in, I felt like a valued customer. Cy went above and beyond to explain the service process, answer my questions, and ensure my Honda was in top shape. I appreciate the excellent customer service and expertise that Cy provided. I highly recommend Luther Brookdale Honda and Cy Bongiovanni for all your automotive needs! More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, Matthew Kreft, Keith Schulte
September 09, 2023
Worst place to take your car to fix. I was there two times and both times reports were wrong I was there two times and both times reports were wrong More
Other Employees Tagged: Matthew Kreft
September 07, 2023
I purchase this car from Luther Honda Hopkins. It really a nice car. Luther Honda gave me a good service. It really a nice car. Luther Honda gave me a good service. More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, Matthew Kreft, Keith Schulte
September 05, 2023
Fake service after two times visit,how can you go back for fluid check after just a week of service? for fluid check after just a week of service? More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, Matthew Kreft, Keith Schulte
August 31, 2023
John was super helpful and knowledgeable and provided great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your servic great customer service. Didn’t make any unnecessary service recommendations. My only complaint is that if your car is being worked on and your service rep is out when your car completes, nobody takes over that communication and it’s left to you to track everything down and see where it’s at. More
Other Employees Tagged: Cy Bongiovanni, Alex Bear
August 14, 2023
The best dealership, and Carl was so nice and professional, I would recommend your dealership to everyone professional, I would recommend your dealership to everyone More
Other Employees Tagged: Ashley Parmer, Cy Bongiovanni, Pao Xiong, Chad Boyce, James Pinc, Justin Fenster, Alex Bear, Matthew Kreft, Keith Schulte , Carl was so good