9 Reviews
Write a Review9 Reviews of John Janiak
October 18, 2025
I think the procedures are suspect. It takes a day to diagnose the issue. Then, the part is ordered at the end of that day supposedly. Then, they check at the end of the 2nd day whether It takes a day to diagnose the issue. Then, the part is ordered at the end of that day supposedly. Then, they check at the end of the 2nd day whether the part was received. Every single time I called to check on the status I was told that person or the mechanic was at lunch🤣 I thought I needed to use Gates because of my warranty. I’m going to do some homework to see if I can use other service stations. The ones where you drop the car in the morning and pick it up after work. More
Other Employees Tagged: John Penister is an awesome salesman. No issues with the sales or financing at Gates.
October 14, 2025
John was very accommodating as I. had an issue on my way to North Carolina. It was totally unexpected as I had just got my car back the day before from another dealership. Just said th had an issue on my way to North Carolina. It was totally unexpected as I had just got my car back the day before from another dealership. Just said they would find out was going on and even had to deal with warranty coverage .Knowing I was traveling he did his very best to make sure my wait was as pleasant as possible. They worked very hard to.finish up the repairs and get me on my way which I appreciated so very much !!! More
October 13, 2025
Chris and JJ in service went out of their way to make sure my needs were met. Took almost 4 weeks to solve the problem. But solved them they did, car runs fine thanks so much Do everyone at Gates, sure my needs were met. Took almost 4 weeks to solve the problem. But solved them they did, car runs fine thanks so much Do everyone at Gates, More
Other Employees Tagged: Chris Aguilar
October 13, 2025
I really believe in a competitive business ldscape , Gates are not putting out 100 % thank you for shuttle service ! Gates are not putting out 100 % thank you for shuttle service ! More
Other Employees Tagged: Brett Stanton
October 10, 2025
My experience at Gates getting the oil changed in my car was very pleasant. It was handled with courtesy and very professional. I will go to them again! was very pleasant. It was handled with courtesy and very professional. I will go to them again! More
Other Employees Tagged: Johnny Lary, Brett Stanton, Gabrielle Handley, Mike Borowski, Hannah Knabe, Chris Bombrys, Chris Aguilar
October 09, 2025
Loved the service and people and thanks for the coffee a carwash would of been nice maybe next time carwash would of been nice maybe next time More
Other Employees Tagged: Johnny Lary, Brett Stanton, Gabrielle Handley, Mike Borowski, Hannah Knabe, Chris Bombrys, Chris Aguilar
October 08, 2025
Service was quick and easy. Did a great job as they always have for me and my vehicles. Did a great job as they always have for me and my vehicles. More
Other Employees Tagged: Drew Dixon, Terrell Morris
October 01, 2025
The have been very helpful with getting my car fixed and John has been easy to work with. John has been easy to work with. More
Other Employees Tagged: Gabrielle Handley
September 25, 2025
Consistency of service and going above and beyond to help when I need something has been a very successful pattern with GATES for my service needs. Excellent people out in the garage reception area and the p when I need something has been a very successful pattern with GATES for my service needs. Excellent people out in the garage reception area and the people actually doing the work. More
Other Employees Tagged: Gabrielle Handley , New young fellow when I picked up my Yukon early Monday a.m.

