John Jack

This dealership gave me the run around regarding price and honest upfront answers. I know car buying is a game but Babylon Honda was absolutely ridiculous. All I wanted to know was the out the door price and honest upfront answers. I know car buying is a game but Babylon Honda was absolutely ridiculous. All I wanted to know was the out the door price of the car and how much the percentage rate would be if I financed. I was in that dealership 3 times for hours. The 2nd time I wanted to buy the car but I was not being told the percentage rate on the car. I was told a finance manager had to run the numbers and he wasn’t available. Meanwhile it was a Saturday at a dealership I know a finance manager was available. Come to find out when I bought the car a week later the finance manager mentioned he was in fact available the day I was there to have my questions answered. I was also told the car I wanted wasnt available and they had to order it. I had to reached out to inquire if the car came in. When I showed up to purchase I found out that the car that arrived wasn’t the car I expected. It had a trailer hitch and other bells and whistles I didnt want to pay for or need. The kicker is I did not pay for the trailer hitch but I was not happy the car I received had 140miles on it while the entire time this same car was on the Babylon Honda lot and only had 30miles on it. I honestly didn’t complain about this bc I just wanted to get the car buying over with and forget dealing with the dealership all together. The NEW Babylon Honda needs to get their act together and learn how to listen to their potential car buyers and answer them honestly. Also I was told Jules was a manager who I dealt with at some point but I just saw on this review page he is under the Sales team. I am now questioning the honesty at this dealership even more so than I did last week. I ended up dealing with Andre who did not listen and was not helpful. He kept telling me I needed to head into the dealership to have my finance questions answered yet I was there days prior and was told no finance manager was available to run my credit which as I wrote earlier he was available that day. I find it an absolute joke I cant get simple questions answered via phone. I have friends who purchase cars via email. The NEW Babylon Honda needs to get up to date in 2025. More

by jmderud Verified Customer Verified Customer

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I would highly recommend buying your Honda from this store. My salesperson was nice but the gentleman that did my finance was so professional and understood my credit situation without judgement. Mr Jac store. My salesperson was nice but the gentleman that did my finance was so professional and understood my credit situation without judgement. Mr Jack was not only nice but made my purchase experience memorable. I highly recommend him and the staff at Babylon Honda. More

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They always able to accommodate and fix my car when it neede They always help me out when I need them they're always fixing my car there was a comminuted always friendly and always have smiles and always giving They always help me out when I need them they're always fixing my car there was a comminuted always friendly and always have smiles and always giving me help out on my bill with coupons if I forget them which I really appreciate More

by LLIZ93 Verified Customer Verified Customer

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They're always nice and clean and friendly and everybody is They coming here for six years and I really appreciate all the help that I get from both dealership and centers all of the people I've met so far have They coming here for six years and I really appreciate all the help that I get from both dealership and centers all of the people I've met so far have been very friendly healthy there is another employee that helped me at the dealership with my warranty and he was wonderful patient and took the time to help me I would recommend family and friends and my family already bought cars More

by LLIZ93 Verified Customer Verified Customer

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Finally a pleasurable experience My salesperson Mike David rocks!! Friendly, courteous and professional. I've had horrible car dealer experiences in the past and this was not the case My salesperson Mike David rocks!! Friendly, courteous and professional. I've had horrible car dealer experiences in the past and this was not the case by far. From Test drive with Mike, to Omar and "signing on the dotted line" I had a smile on my face throughout. Thank you for my new beautiful car! I will certainly be recommending this dealership to everyone and anyone looking for a Honda. Thank you again to The New Babylon Honda! More

by DONALD.MCCABE Verified Customer Verified Customer

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Leased a new civic Your representative John Jack was extremely professional, knowledgeable and very easy to deal with. He gave us a very good deal and all went very well Your representative John Jack was extremely professional, knowledgeable and very easy to deal with. He gave us a very good deal and all went very well. More

by ABACAB28 Verified Customer Verified Customer

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Excellent all the way around Excellent customer service all the way around. Bought a new car for the first time and the experience was very easy and simple. Joe was very helpful a Excellent customer service all the way around. Bought a new car for the first time and the experience was very easy and simple. Joe was very helpful and made the process easy. More

by SMMARINO92 Verified Customer Verified Customer

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