John Higgins

The service department girl I spoke to after a disappointing call to Honda Roadside twice !!! Then I called the dealership ( Mohawk Honda )and got to speak to Destiny...she was my savior...I was i disappointing call to Honda Roadside twice !!! Then I called the dealership ( Mohawk Honda )and got to speak to Destiny...she was my savior...I was in tears...she comforted me an got to great service people to come to where I was and take my car and one to take me home. Destiny should get recognition for being so caring and truly made this 77 yr old woman safe and comforted. More

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I have purchased three Hondas at Mohawk. Two purchases have had their challenges however Mohawk stands by their word and always puts the purchase in the best interest of the customer. Two purchases have had their challenges however Mohawk stands by their word and always puts the purchase in the best interest of the customer. More

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John Higgins made an absolutely positive impression on me. He was knowledgeable, courteous, and went out of his way to help me get my car fixed quickly. He is a very valuable asset to Mohawk Honda. me. He was knowledgeable, courteous, and went out of his way to help me get my car fixed quickly. He is a very valuable asset to Mohawk Honda. More

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Everybody at Mohawk Honda is friendly and helpful. They have a good selection of vehicles to choose from. Their team approach makes getting all the information you need to make a buying decision eas They have a good selection of vehicles to choose from. Their team approach makes getting all the information you need to make a buying decision easy. More

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Excellent customer service, in all departments of the company from sales to repair and in between. company from sales to repair and in between. More

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This dealership has excellent customer focused Service personnel. Please know Service Advisor John Higgins was awesome in all the recent encounters I had at Mohawk Honda. He offered suggestions, guidance personnel. Please know Service Advisor John Higgins was awesome in all the recent encounters I had at Mohawk Honda. He offered suggestions, guidance and direction with issues I was experiencing or that the service techs found while working on my car. I have been a supervisor and manager over 38 years in a call center environment and I know what providing customer service looks like. I would like to have John on my team. More

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This is my 2nd purchase from Mohawk Honda and first new vehicle. My sales rep Camren McKenna was outstanding to deal with. Thoughtful small touches like having new stick tape on hand to put my EZ pass i vehicle. My sales rep Camren McKenna was outstanding to deal with. Thoughtful small touches like having new stick tape on hand to put my EZ pass in the car were great. More

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I left my Pilot for service this morning. While doing the check-in paperwork, I got a telephone call that my 90-year old mother had fallen. John Higgins overheard the conversation and offered While doing the check-in paperwork, I got a telephone call that my 90-year old mother had fallen. John Higgins overheard the conversation and offered to shuttle me wherever I had to go. I didn’t think it was necessary until I received a couple more calls while I was waiting. I told John what was going on and he immediately set me up with a shuttle. Jim drove me over and later in the day, Bill brought me back. I want to commend your dealership on its customer service and thank those 3 outstanding employees. More

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I brought my car in several times for service here at Mohawk Honda and I can honestly say I have never received such good service as I did with John , he is so very helpful and one of a kind and it was Mohawk Honda and I can honestly say I have never received such good service as I did with John , he is so very helpful and one of a kind and it was more than a pleasure to work with him More

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Today I went over for an oil change. I ended up buying a truck. I would like to thank some very helpful people in this organization. First is John Higgins and Mike in the service Deptmen I ended up buying a truck. I would like to thank some very helpful people in this organization. First is John Higgins and Mike in the service Deptment , Excellent customer service. Also Camren McKenna for assisting me and Jose Cabrera for going above and beyond. Last Sondra in Finance was a huge help . Thanks to you all. More

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