John Hicks

If you are looking for a Honda, do yourself a favor and go see Dominique @ Criswell. We have owned MANY Honda vehicles (and have talked to TOO MANY Honda sales people). We met Dominique a year ago when l go see Dominique @ Criswell. We have owned MANY Honda vehicles (and have talked to TOO MANY Honda sales people). We met Dominique a year ago when looking at a vehicle for my wife and, while we ended up not buying a Honda, we remembered liking working with Dominique. So, recently, were on the market for a CRV Sport Touring, so we went back to see Dominique; and he was great to work with. He knows the products great, he know all the tricks to help you save some money, and he provides exceptional service. We even had an email miscommunication between us when trying to negotiate the deal and both Dominique and his Sales Manager (Jordy Ramirez) and General Sales Manager (Andre Turner) figured out a way to work with us to make the deal happen. The sales process was a little stressful because of the miscommunication, but overall very good thanks to Dominique and his team. But, more than that, Dominique has been a great resource for the extra things and his service didn't stop once the deal was closed. Dominique has helped up with little things like borrowing a bow to put on the car (it was a gift), helping to coordinate post-sale things like license plates and coordinating service. Most recently we had an unusual service request, so we reached out to Dominique for some additional information; his response was, "I don't know, but let me find out for you and I will call you back." Remember, this was a service question and, instead of asking us to call the Service Department, Dominique offered to find the answer for us, which I above and beyond. So, simply put, if you want a Honda, go see Dominique because 1) he's great to work with, 2) he knows his products and then some, 3) he knows all of the tricks, 4) he's got a good team of managers backing him, and 5) his service and support doesn't end when you drive off the lot. And all that means A LOT. More

Report | Print

I just bought a Honda Accord EX-L Hybrid with the hard to find BSI and color that I wanted. I thought might have to wait 2 or 3 months and they got it in a few day. The price was lower than other quotes I ha find BSI and color that I wanted. I thought might have to wait 2 or 3 months and they got it in a few day. The price was lower than other quotes I had by several thousand dollars and the trade in value of my old car was also higher. I recommend them. More

Report | Print

I want to thank John Hicks for helping my wife and I purchase our new car and appreciate how he made the process much smoother.Hands down the best we appreciate the help. If you are looking to buy a new purchase our new car and appreciate how he made the process much smoother.Hands down the best we appreciate the help. If you are looking to buy a new car John Hicks is your guy! More

Report | Print

Criswell Honda and John Hicks were superstars when my wife and i decided to purchase our new 2023 Honda Pilot. They had the color she wanted and the service was outstanding. We live in VA but would gladl wife and i decided to purchase our new 2023 Honda Pilot. They had the color she wanted and the service was outstanding. We live in VA but would gladly drive back to MD to deal with this Honda dealership and John... thanks !! Adam & Michelle More

Report | Print

Staff was very friendly and helpful during the whole process. Quick turnarounds and kept me informed. process. Quick turnarounds and kept me informed. More

Report | Print

The whole process of buying a car is a bit stressful, but Dominique explained everything so well and each step in the process was clear. Dominique explained everything so well and each step in the process was clear. More

Report | Print

No xx and no bait and switch. Salesperson John Hicks was great. Didn’t try up selling extended warranty and adding not needed. No pressure. great. Didn’t try up selling extended warranty and adding not needed. No pressure. More

Report | Print

Sales Consultant John Hicks was well-informed regarding our New purchased 2021 Honda CR-V EX-L John was honest and friendly. We would definitely mention John names to family members & friends. our New purchased 2021 Honda CR-V EX-L John was honest and friendly. We would definitely mention John names to family members & friends. More

Report | Print

Pleasant experience all around purchasing our 2021 Ridgeline RTL “unicorn”. 4 stars for MSRP’ish price only because of the nationwide inventory shortages. To John and Jeremiah and all those behind th Ridgeline RTL “unicorn”. 4 stars for MSRP’ish price only because of the nationwide inventory shortages. To John and Jeremiah and all those behind the scenes a genuine Thank You for taking great care of us :-) More

Report | Print

Criswell Honda provided a price over the phone and they honored the price when we arrived at the dealer. The entire sales and financial department were prepared and easy to work with. They did and excellen honored the price when we arrived at the dealer. The entire sales and financial department were prepared and easy to work with. They did and excellent job. I would recommend Criswell Honda if anyone is interested in a new Honda. More

Report | Print