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John Gordon

Overview Reviews (236) Inventory (204)

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John Gordon

John Gordon | Page 18

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8

236 Reviews

Overview Reviews (236) Inventory (204)

4.8

236 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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236 Reviews of John Gordon

December 22, 2025

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Employee Rating

John is the best , best customer service ever. Took care of my vehicle needs. Bless him Took care of my vehicle needs. Bless him More

by Mariafelixgutierrez78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Dec 24, 2025 -

Pedder Nissan responded

Thank you so much for your kind words, it means a lot to us! We are so glad that we were able to provide you with the best customer service and take care of your vehicle needs. We truly appreciate your support and blessings.

December 21, 2025

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Employee Rating

The customer service was fantastic from sales to service. John Gordon has been outstanding. In the sales department was phenomenal. John Gordon has been outstanding. In the sales department was phenomenal. More

by edtbysean

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Dec 22, 2025 -

Pedder Nissan responded

Thank you for your kind words and for choosing our company! It's our pleasure to provide exceptional customer service and we're thrilled to hear that John went above and beyond. We strive to make every experience phenomenal and we hope to continue exceeding your expectations.

December 20, 2025

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Employee Rating

Came in for a tie rod recall and oil change. Fast, friendly, experienced service. Reliable Fast, friendly, experienced service. Reliable More

by Rodriguezkrisha

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Dec 22, 2025 -

Pedder Nissan responded

"Thank you for your kind review! We pride ourselves on providing fast, friendly, and experienced service for all of our customers. We're glad to hear that your visit was reliable. We appreciate your business!"

December 18, 2025

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Employee Rating

There isn’t enough words to describe what horrible service this place gives. I will travel to another city for service before U come to Pedder Nissan. service this place gives. I will travel to another city for service before U come to Pedder Nissan. More

by Corey real

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sam Nuno , Jason

Dec 21, 2025 -

Pedder Nissan responded

We are sorry to hear about your negative experience with our service. Please know that we strive to provide the best service possible and we would appreciate the opportunity to make things right. Your feedback is valuable and we will work to improve. Thank you.

December 15, 2025

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Employee Rating

John was great. . He was friendly and informative every step of the way. Great service . He was friendly and informative every step of the way. Great service More

by rosieavila59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 20, 2025 -

Pedder Nissan responded

Thank you for your kind words, ! We are thrilled to hear that John provided you with exceptional service. We pride ourselves on our friendly and informative staff, and we're so glad that John made your experience with us a great one! Thank you for choosing us for your needs.

December 15, 2025

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Employee Rating

Service was great, and informative. John made sure to keep me updated on my cars service. John made sure to keep me updated on my cars service. More

by dulce405g

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 20, 2025 -

Pedder Nissan responded

Thank you for your kind words! We are glad to hear that our service was informative and that John kept you updated on your car's service. We strive to provide excellent customer service and appreciate your feedback. See you soon! #grateful #customerservice

December 13, 2025

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Employee Rating

You guys are still as good as you've always been. And I still keep coming toward you guys And I still keep coming toward you guys More

by CROSS55JR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Dec 17, 2025 -

Pedder Nissan responded

Thank you so much for your continued support and loyalty! We strive to provide exceptional service every time and we're thrilled to hear that we've maintained our high standards for you. We look forward to welcoming you back again soon!

December 12, 2025

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Employee Rating

Eager to help me out and get my truck repaired. Everyone at the dealership is interested my satisfaction. Everyone at the dealership is interested my satisfaction. More

by mackleyjca

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

December 09, 2025

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Employee Rating

Very unhappy that I had to buy synthetic oil when I wanted regular 10-30 wanted regular 10-30 More

by monkmary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 11, 2025 -

Pedder Nissan responded

We apologize for any inconvenience, . Due to the quality and longevity of our synthetic oil, we highly recommend it for optimal performance and protection for your vehicle. We value your satisfaction and would be happy to discuss further.

December 08, 2025

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Employee Rating

Outstanding customer service It's so easy to get an appointment. Reminder/follow through is done before the appointment and consistent updates during the actual service. Great job! appointment. Reminder/follow through is done before the appointment and consistent updates during the actual service. Great job! More

by btabano

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Dec 10, 2025 -

Pedder Nissan responded

Thank you so much for your kind review! We are thrilled to hear that you enjoyed our outstanding customer service and convenient appointment process. Our team always strives to provide consistent updates and thorough follow-through. We truly appreciate your business and look forward to serving you again in the future!

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