51 Reviews
Write a Review51 Reviews of John Gervais
September 30, 2024
Having always owned Ford vehicles I have a high regard for the service organization at Gervais Ford. I recently purchased a 2024 Escape and am very happy. The whole process with Mark in Sales and Larry in for the service organization at Gervais Ford. I recently purchased a 2024 Escape and am very happy. The whole process with Mark in Sales and Larry in Finance made the process less intimidating and stress free. They took care of everything for me and they represent the dealership with professional expertise and great customer service. The Gervais family operates with high integrity and it is a pleasure to be a customer. More
Other Employees Tagged: Mark Fermanian, Dean Farnum, Mike Gervais, Lou Cummings
June 27, 2024
This was the quickest, most painless process of purchasing a new car we’ve ever had! The new car arrived when they said it would. When we went to pick it up, the paperwork was ready for us to sign. purchasing a new car we’ve ever had! The new car arrived when they said it would. When we went to pick it up, the paperwork was ready for us to sign. We were in and out within 15 minutes! More
Other Employees Tagged: Kevin McCarthy
May 22, 2023
It was my first time buying a car from Gervais, but it certainly won't be my last! Everyone I dealt with, whether over the phone or in person, was professional, friendly and helpful. I've been happily tel certainly won't be my last! Everyone I dealt with, whether over the phone or in person, was professional, friendly and helpful. I've been happily telling everyone I know about this wonderful experience. More
Other Employees Tagged: Larry Graffeo
April 06, 2023
The Gervais group is always going over and above to make sure sales and service is convenient and fits my schedule. Thanks guys. sure sales and service is convenient and fits my schedule. Thanks guys. More
Other Employees Tagged: John Delaney, Mike Gervais, Kevin McCarthy
February 19, 2022
Great help picking out our new cars. Very knowledgeable on the cars and available options. Very knowledgeable on the cars and available options. More
Other Employees Tagged: John Delaney, Mike Gervais
February 02, 2022
Picked up my 2021 Bronco Wildtrak Sasquatch a week ago and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up t and couldn't be happier. This was a dealer mannequin and came very well equipped. Many dealers across the country are significantly marking this up to take advantage of the huge demand, but Gervais didn't do that. This is my 2nd vehicle from them, I had a 2018 F150 Limited and they treated me right with that as well. If you're in the area and want to deal with a Family Owned Dealership that still takes customer service seriously, go see the team at Gervais Ford in Ayer, MA. Can't wait to see the Lightnings start hitting the lot!! More
Other Employees Tagged: Dean Farnum, Kevin McCarthy, Ed Donovan , James Russell
November 02, 2021
Great dealership and great service. Needed a truck for my son and after looking at dealerships in Northern NJ, I decided to reach out to Gervais Ford to see if they could ship me a automobile. John and t my son and after looking at dealerships in Northern NJ, I decided to reach out to Gervais Ford to see if they could ship me a automobile. John and team were extremely helpful with a Ford Ranger that was delivered over the weekend. Easy transaction and very helpful team, especially considering I never went to the dealership and live out of state. Thank You. More
Other Employees Tagged: Mark Fermanian , Jimmy Russell
October 31, 2021
Great team No hassle dealership. Everything delivered as promised. Would recommend Gervais Ford to anyone looking for a new vehicle promised. Would recommend Gervais Ford to anyone looking for a new vehicle More
Other Employees Tagged: John Delaney
October 26, 2021
I can't say enough about Gervais Ford. One of the best buying experiences I have had. Other than the Ford Bronco roll-out by FoMoCo. but that had nothing to do with Gervais Ford. Everyone I dealt with the buying experiences I have had. Other than the Ford Bronco roll-out by FoMoCo. but that had nothing to do with Gervais Ford. Everyone I dealt with there at Gervais was friendly and very professional. No hidden costs or ADM's here. I will be recommending them to everyone who asks. Special thanks to John and Kevin. They where especially helpful through this hole Bronco ordering mess. I would also like to give a shout out to Mark who helped me with the delivery of my new Bronco. Thank you all at Gervais Ford. More
Other Employees Tagged: Mark Fermanian, Kevin McCarthy
September 28, 2021
Super helpful service in all revards--every vehicle is high quality, and they did everything to help me find the right one for me, personally. high quality, and they did everything to help me find the right one for me, personally. More
Other Employees Tagged: Mike Gervais