John Garcia
Service Advisor
Flood Ford of East Greenwich
2545 South County Trail
East Greenwich, RI 02818
26 Reviews
Write a Review26 Reviews of John Garcia
June 13, 2024
Had bad experience with Flood Ford since day one purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment More
May 03, 2024
I'd like to thank John Garcia for resolving an with a switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thank switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thanks again for getting me in and out in a timely fashion. More
Other Employees Tagged: John Granata
March 15, 2024
This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not brought the vehicle the vehicle in to be serviced. This is the second time dealing with this service center, the first time we waited 4 months to get an in stock warranty item repaired. xxxx Poor Management stemming from the top. More
Other Employees Tagged: Marissa Flood, Mike Flood Jr , Initial counter help and Service Foreman
February 15, 2024
John Garcia in service was extremely professional and quick with my new truck. Knowing I just bought a truck and wanted a level installed ASAP, he took me right in and got it done for me. Highly recommen quick with my new truck. Knowing I just bought a truck and wanted a level installed ASAP, he took me right in and got it done for me. Highly recommend for all service needs! More
February 15, 2024
Very quick and easy process to trade in my old truck for a new f150. Was able to take advantage of the financing special and get a great deal! Joe was extremely quick and helpful, answering all my ques a new f150. Was able to take advantage of the financing special and get a great deal! Joe was extremely quick and helpful, answering all my questions and making the transaction as as possible. More
Other Employees Tagged: Joseph Bessette
January 24, 2024
John did an outstanding job meeting my emergency service requirements. He is a true professional who genuinely cares about his customers. He is one of the main reasons I continue to be a happy Flood custome requirements. He is a true professional who genuinely cares about his customers. He is one of the main reasons I continue to be a happy Flood customer. More
January 20, 2023
First off I love the dealership as far as sales and the quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in advance. Dropped my truck off the night before the appointment. They told me they were a little behind. I said ok. They had my truck for 3 days and never even looked at it to see the issue. Didn't even do the oil change. I picked the truck up because it was the Friday before Christmas and wasn't going to be without my truck through the holidays while they were closed. They said they would call me to reschedule. It has now been 3 weeks after the holidays and still no call. This is very frustrating and unprofessional on their part. More
April 07, 2022
Exceeded my expectations I had a problem with my new truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks floo truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks flood ford!! More
Other Employees Tagged: Michelle Fontaine
February 24, 2022
Everyone was courteous and helpful, salesperson, management, service department. This is the 2nd car I purchased from Flood Ford, and I would do so again! management, service department. This is the 2nd car I purchased from Flood Ford, and I would do so again! More
Other Employees Tagged: Chase Sullivan, Marissa Flood
October 27, 2021
My truck purchase experience at Flood Ford of E. Greenwich was really easy and simple. No pressure and I feel as though I got a good deal. All my questions were answered by my salesman John Granat Greenwich was really easy and simple. No pressure and I feel as though I got a good deal. All my questions were answered by my salesman John Granata and he helped me find the truck for my needs. More
Other Employees Tagged: John Granata , John Zito