John Garcia
John Garcia at Flood Ford of East Greenwich
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John Garcia

Service Advisor

Flood Ford of East Greenwich

2545 South County Trail
East Greenwich, RI 02818

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3.8
26 Reviews
3.8

26 Reviews

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26 Reviews of John Garcia

June 13, 2024

Dealership Rating
Employee Rating

Had bad experience with Flood Ford since day one purchasing my F250 and now using them for service, only because its warranties, service is terrible and they make you wait weeks for an appointment More

by Leedum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 11, 2024

Flood Ford of East Greenwich responded

Hi Leedum, Please provide your full name and date of service so we can properly address this. We want to make sure that we can turn your review around.

May 03, 2024

Dealership Rating
Employee Rating

I'd like to thank John Garcia for resolving an with a switch on my 2021 f150. Was keep well informed on the progress. I would recommend flood service center to anyone looking for ford service. John thank More

by abby360cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Granata

March 15, 2024

Dealership Rating
Employee Rating

This dealership fails to provide service, let alone good service. Made an appointment 2 months in advance. Dropped the vehicle off early, gave them a week to change a battery, and they still had not broug More

by Disappointed Again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marissa Flood, Mike Flood Jr , Initial counter help and Service Foreman

February 15, 2024

Dealership Rating
Employee Rating

John Garcia in service was extremely professional and quick with my new truck. Knowing I just bought a truck and wanted a level installed ASAP, he took me right in and got it done for me. Highly recommen More

by Olivia R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 15, 2024

Dealership Rating
Employee Rating

Very quick and easy process to trade in my old truck for a new f150. Was able to take advantage of the financing special and get a great deal! Joe was extremely quick and helpful, answering all my ques More

by Olivia R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Bessette

January 24, 2024

Dealership Rating
Employee Rating

John did an outstanding job meeting my emergency service requirements. He is a true professional who genuinely cares about his customers. He is one of the main reasons I continue to be a happy Flood custome More

by Jerry Orndorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 20, 2023

Dealership Rating
Employee Rating

First off I love the dealership as far as sales and the quick lane service. However the dealership service department is like dealing with a completely different company. I made an appointment 2 months in More

by 2 strikes with service department
Service Time
Service Communication
Recommend Dealer
No

April 07, 2022

Dealership Rating
Employee Rating

Exceeded my expectations I had a problem with my new truck and they work with me to get it resolved fast! The service department employee Austin is great very helpful resolves my issues fast thanks floo More

by Kdalton8413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michelle Fontaine

February 24, 2022

Dealership Rating
Employee Rating

Everyone was courteous and helpful, salesperson, management, service department. This is the 2nd car I purchased from Flood Ford, and I would do so again! More

by Nannief
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Sullivan, Marissa Flood

October 27, 2021

Dealership Rating
Employee Rating

My truck purchase experience at Flood Ford of E. Greenwich was really easy and simple. No pressure and I feel as though I got a good deal. All my questions were answered by my salesman John Granat More

by mj.0708
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Granata , John Zito

Oct 27, 2021

Flood Ford of East Greenwich responded

Thankyou so much! We appreciate your business and will pass along your kind words to John!

1

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