John Frentsos

Good Team. Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons fro Corporate. Careful. Sold me 10 G wagons, but staff changes too quick. Don’t know how to be loyal to a buyer that buys the most. Only buy G wagons from u. You guys ain’t the best. Wish u understood me quicker. But I’m staying loyal. More

by LEOLAPIN Verified Customer Verified Customer

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Why the 15 word requirement? I’m happy just leaving the star ratings. So now you are getting unless words. I’m happy just leaving the star ratings. So now you are getting unless words. More

by JAPPDX Verified Customer Verified Customer

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Great sales staff and John F. was super patient & professional. Appreciated the responsiveness and candor. was super patient & professional. Appreciated the responsiveness and candor. More

by LBUTTERFIELD Verified Customer Verified Customer

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Folks are quite responsive and professional John went over and beyond in helping deliver the car ! over and beyond in helping deliver the car ! More

by EQEOwner Verified Customer Verified Customer

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Their service was fast and efficient. They fixed a warranty issue and updated me several times during the service work. Thank you They fixed a warranty issue and updated me several times during the service work. Thank you More

by BLAKE.PRICE Verified Customer Verified Customer

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John was extremely helpful and patient, explaining the features of the soon-to-be-released new model then helping me place my custom order. He helped me understand the newer features of the car and expres features of the soon-to-be-released new model then helping me place my custom order. He helped me understand the newer features of the car and expressed willingness to answer my questions any time. Very personable service; I cannot recommend John highly enough. Mylee gave me great explanations of the financial aspects of the purchase and helped the completion of the purchase feel comfortable. More

by DRZONE Verified Customer Verified Customer

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The transaction was smooth and efficient. Excellent service, and the sales team was extremely friendly and professional. Excellent service, and the sales team was extremely friendly and professional. More

by Amber Verified Customer Verified Customer

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My main interface with Mercedes-Benz of Portland was John Frentsos. He was my initial contact and found the vehicle that I purchased a week later. John was attentive to my desires in a vehicle, very friendly Frentsos. He was my initial contact and found the vehicle that I purchased a week later. John was attentive to my desires in a vehicle, very friendly and he even remembered my name and my brother-in-law's name the next day when we chatted by email. John took time to work with me on his day off and coordinated with his co-worker, Michael Franz, to work with me on trade-in details and set up the meeting to buy the new vehicle. Michael was always very considerate, respectful and helpful in email and phone communications. He was a real pleasure to work with as well. He had the new car charged up and ready to go when I arrived and greeted me after I parked my car outside the lobby. Due to traffic delays driving from Spokane to Portland, I arrived well after my assigned meeting time and I think we were still closing details after the normal dealership closure time. Nevertheless, Andrew Fox assembled all the documents and walked me thru the signature process. He was very organized. He explained what I was signing and answered any questions I had. He stayed to make copies of all the documents and handed them to me before I left for the evening. I did not have direct dealings with Michael Graham while in the showroom, but he was the manager that signed off on the cash proposal that included the trade-in. Additionally, he left the showroom after I did when I bought the car. I appreciate his help in the buying process. After I completed all the signatures and bought the EQS 580, John Frentsos gave me some additional training on the vehicle and we agreed to meet Saturday morning to complete more details like transferring my SiriusXM account and get more tips and training on operating the vehicle. John provided fantastic support and made it clear I could call him with follow up questions. In summary, I had a great experience. I will recommend this dealership to anybody that expresses an interest in Mercedes-Benz. More

by SatisfiedCustomer Verified Customer Verified Customer

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John Frentsos made our experience with MB a very pleasant and satisfying one. He was very accommodating, and very kind and patient with us, and continues to be, since we have to still communicate with him fo and satisfying one. He was very accommodating, and very kind and patient with us, and continues to be, since we have to still communicate with him for some questions. More

by ETMEDRANO Verified Customer Verified Customer

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Mercedes Benz is the best of Portland are the best team ever thank you 🙏 👍🥰.so much ever thank you 🙏 👍🥰.so much More

by PHANTHIPAGILMER Verified Customer Verified Customer

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