John Franco

I found this dealership on CarGuru because the truck fit my needs including the lower price point without being stripped. To my surprise, my mechanic some 245 miles from Vernon listed them as a popular choi my needs including the lower price point without being stripped. To my surprise, my mechanic some 245 miles from Vernon listed them as a popular choice amoung locals in eastern NM. They confirmed this by providing their best price up front and not sending the Salesman back and forth behind a veil to play psychological games as some dealers have done to me before. I would certainly return again to Vernon Auto. Derek Wilson was great. Very calm personable, knowlegable, willing to say I dont know , not pushy and very understanding. I would highly recommend him as your Sales Associate More

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The salesman and finace staff did amazing. The detail job on the truck was one of the worst ive ever seen. The detail job on the truck was one of the worst ive ever seen. More

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Excellent service. Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! More

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Derek was great to work with. He got us in the car and out the door in miraculous timing. Derek and the rest of the dealership were super accommodating and friendly and I would re He got us in the car and out the door in miraculous timing. Derek and the rest of the dealership were super accommodating and friendly and I would recommend them to anyone. More

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The salesman was great! They had the pickup ready when we got there, and the financing went quickly. They were very friendly and understood our time was valuable. They had the pickup ready when we got there, and the financing went quickly. They were very friendly and understood our time was valuable. More

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Vernon Auto Group is easiest place you can purchase a vehicle. My salesman Rodney Moore was great, they did everything over the phone brought the paperwork to me with vehicle. Thank you Kaylynn. vehicle. My salesman Rodney Moore was great, they did everything over the phone brought the paperwork to me with vehicle. Thank you Kaylynn. More

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It was good working with Rodney through text and email. The delivery feature was also nice. The delivery feature was also nice. More

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Rodney Moore, Kyle Echols & Chris Dunson are awesome to deal with. I’ve bought a 21 Ford Bronco and a 22 GMC AT4 from them and will be getting my next vehicle here as well deal with. I’ve bought a 21 Ford Bronco and a 22 GMC AT4 from them and will be getting my next vehicle here as well More

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Rude, a terrible amount of miscommunication, no clear answer to problems, women who have attitudes when I wanted answers. Rodney Moore, John Franco and I believe a man named Chris were the only redeeming answer to problems, women who have attitudes when I wanted answers. Rodney Moore, John Franco and I believe a man named Chris were the only redeeming qualities of this messed up dealership. The two women, a blonde haired one with glasses and another with long, dark brown hair at the dealership on Wilbarger were the most rude people I have ever met. If my husband hadn’t told me to finish out the deal, I would have personally pulled out the moment I had talked to either of them with their attitudes. The reason this place is even getting more than 1 star is because of the 3 people who actually tried to help me. I thank most of you for trying to help with the mud flaps, but not those two women. Overall, John and Rodney were understanding when it came to signing and were patient with us. I believe that many things could have gone differently and I’m sad that they didn’t, but in the end it all worked out. More

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Vernon auto group has helped me with 2 vehicles and I had really great help with getting them. They worked really well with me. Would definitely recommend. really great help with getting them. They worked really well with me. Would definitely recommend. More

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