John Franco
John Franco at Vernon Auto Group
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John Franco

Delivery/ Accessories Coordinator

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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rated
29 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

40 yrs, 9 mos

Specialties & Trainings

GM Certified

not yet
rated

29 Reviews

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29 Reviews of John Franco

October 31, 2024

Dealership Rating
Employee Rating

The salesman and finace staff did amazing. The detail job on the truck was one of the worst ive ever seen. More

by rockintservices
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Vernon Auto Group responded

Hello, Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at (940) 552-2555 at your earliest convenience.

February 29, 2024

Dealership Rating
Employee Rating

Excellent service. Fast, accommodating, and professional. Made me feel very comfortable with the deal despite my neediness. Enjoying my new ride! More

by Khirian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Brints, Shauna Kitchens, Eli Vincent , Bryan Hope, Taylor Summers

Nov 01, 2024

Vernon Auto Group responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 29, 2023

Dealership Rating
Employee Rating

Derek was great to work with. He got us in the car and out the door in miraculous timing. Derek and the rest of the dealership were super accommodating and friendly and I would re More

by Mrskaterichardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Wilson , Amber Mejia

Oct 06, 2023

Vernon Auto Group responded

Thank you for your review! We loved getting to visit with you in the brief time you were here! We wish you the very best!

February 25, 2023

Dealership Rating
Employee Rating

The salesman was great! They had the pickup ready when we got there, and the financing went quickly. They were very friendly and understood our time was valuable. More

by Lonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Hernandez, Kay Lynn Rodriquez, Rodney Moore , Bryan Hope, Shawon Parker

Mar 09, 2023

Vernon Auto Group responded

Thank you for sharing with us on your experience. We appreciate your business and hope you enjoy your truck!

September 08, 2022

Dealership Rating
Employee Rating

Vernon Auto Group is easiest place you can purchase a vehicle. My salesman Rodney Moore was great, they did everything over the phone brought the paperwork to me with vehicle. Thank you Kaylynn. More

by Lm.Moore1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Vernon Auto Group responded

Thank you for your kind words, we enjoyed working with you and hope you enjoy your vehicle!

August 10, 2022

Dealership Rating
Employee Rating

It was good working with Rodney through text and email. The delivery feature was also nice. More

by kevin.birocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Hernandez, Rodney Moore

Aug 23, 2022

Vernon Auto Group responded

We enjoyed working with you as well, and hope you enjoy the vehicle! Thank you again for your business with us!

February 19, 2022

Dealership Rating
Employee Rating

Rodney Moore, Kyle Echols & Chris Dunson are awesome to deal with. I’ve bought a 21 Ford Bronco and a 22 GMC AT4 from them and will be getting my next vehicle here as well More

by Corey Rex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunson, Kay Lynn Rodriquez, Rodney Moore , Madison Templeton, Kyle Echols - Ford Manager

Feb 28, 2022

Vernon Auto Group responded

Thank you for sharing your great response with us, we always enjoy working with you and hope you enjoy the new Bronco!

February 04, 2022

Dealership Rating
Employee Rating

Rude, a terrible amount of miscommunication, no clear answer to problems, women who have attitudes when I wanted answers. Rodney Moore, John Franco and I believe a man named Chris were the only redeeming More

by Carlyf
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Megan Hernandez, Rodney Moore , Sara Raines

January 29, 2022

Dealership Rating
Employee Rating

Vernon auto group has helped me with 2 vehicles and I had really great help with getting them. They worked really well with me. Would definitely recommend. More

by amealinda10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Moore

Jan 31, 2022

Vernon Auto Group responded

Thank you for sharing with us, we enjoyed working with you!

December 30, 2021

Dealership Rating
Employee Rating

Excellent experience!!! I found the vehicle on the internet and gave them a call. I worked with Alex and Steve who were awesome to deal with. They worked through everything for me and kept in touch More

by Gavin Seiler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Ybarra , Alex Ranjel

Dec 31, 2021

Vernon Auto Group responded

Thank you for sharing your experience with us, we greatly appreciate your business with and hope you enjoy your vehicle!

1

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