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John Ferrigno

Overview Reviews (556) Inventory (144)

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John Ferrigno

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John Ferrigno

Service Advisor

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.7

556 Reviews

Overview Reviews (556) Inventory (144)

Dealership Experience

24 yrs, 6 mos

Industry Experience

32 yrs, 9 mos

Languages Spoken

English

4.7

556 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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556 Reviews of John Ferrigno

October 31, 2024

Dealership Rating

Employee Rating

Reliable. Professional. Efficient. Friendly. Accessible. Respectful. Convenient. Affordable. Proactive. Educational. Honest. Confident. Casual. Concerned. Impr Professional. Efficient. Friendly. Accessible. Respectful. Convenient. Affordable. Proactive. Educational. Honest. Confident. Casual. Concerned. Impressive More

by Susan Long

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2024 -

Andrew Toyota responded

Hi Susan, Thank you for the amazing feedback! We’re thrilled to hear that our team at Andrew Toyota embodies these qualities for you. Your satisfaction is what drives us, and it’s an honor to be your trusted choice. We look forward to continuing to provide this level of service every time you visit!

Nov 01, 2024 -

Andrew Toyota responded

Hi Susan, thank you for such an incredible review! It’s our goal to make every experience as seamless and enjoyable as possible, and your kind words reassure us that we’re on the right track. We’re grateful for the opportunity to serve you and look forward to continuing to exceed your expectations!

October 28, 2024

Dealership Rating

Employee Rating

The dealership places a premium on customer service. Thank you very much. I'm pleased. Thank you very much. I'm pleased. More

by DARLYNNTERRY1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 29, 2024 -

Andrew Toyota responded

Thank you, Darlynn! We're thrilled to hear that you had a positive experience and appreciate our commitment to customer service. We value your feedback and look forward to serving you again at Andrew Toyota!

October 23, 2024

Dealership Rating

Employee Rating

I appreciate the friendliness and quality of the service and keeping me updated on what needs to be done on my car. and keeping me updated on what needs to be done on my car. More

by KATHYCALLAHAN3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic , Lee

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Oct 24, 2024 -

Andrew Toyota responded

Hi, Thank you, Kathy! We're thrilled to hear you appreciated the friendliness and quality of our service. Keeping you informed is important to us, and we look forward to assisting you again!

October 23, 2024

Dealership Rating

Employee Rating

I enjoyed my service but along the line I think the technician tampered with my tyre check light came on. Overall I enjoyed my time with Andrew Toyota technician tampered with my tyre check light came on. Overall I enjoyed my time with Andrew Toyota More

by TEEJAYMONSOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Endisch, Mike Schmidt

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Oct 24, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're glad to hear you enjoyed your service at Andrew Toyota. We're sorry to hear about the tire check light issue and appreciate you bringing it to our attention. Please feel free to reach out if you need further assistance!

October 07, 2024

Dealership Rating

Employee Rating

The Staff at Andrew Toyota were very helpful in attending to the problems with my old Tundra truck and with the purchase of my new Tundra truck. to the problems with my old Tundra truck and with the purchase of my new Tundra truck. More

by bob.elsinger

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: A Few Of Our Toyota Certified Techs, Joe Burbach , Tammy Ash

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Oct 08, 2024 -

Andrew Toyota responded

Thank you, Bob! We’re glad to hear that our staff was helpful with both your old and new Tundra trucks. We appreciate your trust in Andrew Toyota and look forward to serving you again!

October 03, 2024

Dealership Rating

Employee Rating

Good service department. Easy scheduling. All services covered the first two years. Friendly service agents Easy scheduling. All services covered the first two years. Friendly service agents More

by MLEITSCHUH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, Stacy Hernandez, LINA SCHMOLDT

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Oct 04, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear that you had a positive experience with our service department and that our team was friendly and helpful. We appreciate your support!

September 28, 2024

Dealership Rating

Employee Rating

John ferigno the service writer is phenomenal treats you like family honest and gets you in and out of there in a timely manner like family honest and gets you in and out of there in a timely manner More

by MCGURNEAUK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Zeljko Blagic, John Endisch

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Sep 29, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're thrilled to hear that John Ferigno provided you with phenomenal service at Andrew Toyota. We appreciate your feedback and look forward to seeing you again!

September 12, 2024

Dealership Rating

Employee Rating

Excellent and courteous service and when needed to correct something done wrong done right away correct something done wrong done right away More

by abrower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 13, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear you received excellent and courteous service, and that any issues were promptly corrected. We appreciate your support!

September 06, 2024

Dealership Rating

Employee Rating

Best service department to deal with in the Milwaukee area! Easy to deal with and quick responses. area! Easy to deal with and quick responses. More

by BIGBOYSRN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Willett, Allen Good, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT

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Sep 07, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear you find our service department the best in the Milwaukee area. We appreciate your kind words and look forward to assisting you again!

September 02, 2024

Dealership Rating

Employee Rating

5 star service every time. Very informative and helpful. Also understanding to my needs and budget. Highly recommend. Very informative and helpful. Also understanding to my needs and budget. Highly recommend. More

by Gina Dandrow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stacy Hernandez

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Sep 03, 2024 -

Andrew Toyota responded

Thank you, Gina! We’re thrilled to hear that you consistently receive 5-star service from us. It’s great to know that our team is both informative and attentive to your needs and budget. We appreciate your recommendation and look forward to serving you again!

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