John Faulk

From the moment I walked in, the team made me feel welcomed and valued, with friendly, no-pressure guidance through the car-buying process. Their selection of vehicles was impressive, and they were de welcomed and valued, with friendly, no-pressure guidance through the car-buying process. Their selection of vehicles was impressive, and they were dedicated to helping me find the perfect fit at the best price. The commitment to quality and service here is truly unmatched. If you're looking for a dealership that genuinely cares, I highly recommend SONS Chevrolet Cadillac! More

Report | Print

I had a great experience purchasing a pre-owned vehicle from SONs! From the salesman to the service department, I've experienced nothing but honest hard working folks! I recommend this dealership to anyo from SONs! From the salesman to the service department, I've experienced nothing but honest hard working folks! I recommend this dealership to anyone looking at pre-owned or new vehicles. They will take care of you! More

Report | Print

I wrote a very negative review of this dealership recently. The GM has now reached out to me, offered a loaner, and is fervently working towards a solution to my problem. I think we will be able re recently. The GM has now reached out to me, offered a loaner, and is fervently working towards a solution to my problem. I think we will be able reach a solution. Impressed with his willingness to personally help me. More

Report | Print

Buyer Beware! I want to share my recent experience at SONS CHEVROLET of Columbus. I will begin by stating that I am an active duty Soldier stationed on Fort Be I want to share my recent experience at SONS CHEVROLET of Columbus. I will begin by stating that I am an active duty Soldier stationed on Fort Benning with over 20 years of time in service. Part of the reason I chose to give SONS CHEVROLET my business was because they consider themselves the 'Military Headquarters of Columbus'. I had hoped that because of this, I would be treated with respect and fairness. On 26SEP2022, I purchased a 2020 Nissan Pathfinder with 33,800 miles from SONS for $31,000. On 30NOV2022, the vehicle was making strange noises from the engine, so I attempted to drive it to Columbus Nissan HQ. I made it halfway there and lost power. I had it towed. At Nissan, they told me it would take 24-48 hours to diagnose. The following day, they called and let me know that there was no compression in Bank Two and told me I would need a new engine for $16,000. I immediately called SONS CHEVROLET and was told not to worry, the vehicle still had a Power Trains Warranty. I called Nissan and informed them. They got back to me a week later and told me the warranty had been denied. The reason? The engine was not original. In fact, it was not even a Nissan engine. All of this was new information to me. SONS CHEVROLET had certainly not mentioned to me that the two year old car I was purchasing did not have the original engine. I bought it 'As Is' and did not specifically ask if the engine was original. I just assumed that a two year old vehicle with 33,800 miles that I paid $31,000 for would have the original engine. Or at least that if it did not, the dealership would let me know this pertinent detail... As of now, my vehicle has sat at Nissan HQ for 20 days as I continue to make payments on it. My wife has been making multiple trips to Fort Benning to drop off and pick me up from work. SONS CHEVROLET has refused to provide us with a loaner as we work through this situation. After initially telling me that they will look in to it, SONS CHEVROLET has now refused to respond to emails, phone calls or direct visits. When I stopped by during my lunch hour last Friday, I was told that the person I needed to see was not available but would be sure to call me back. No calls... I do not know if it is illegal to sell a pre-owned vehicle without disclosing that it does not have the original engine. It is certainly a shady way of doing business in my opinion. I am also extremely disappointed with SONS CHEVROLET's refusal to even discuss the issue or offer any help or support whatsoever. This is how the 'Military Headquarters' dealership of Columbus treats active duty Soldiers. I would hate to see what they do for everyone else. Be careful when dealing with SONS CHEVROLET. Kevin Sweet More

Report | Print

DO NOT buy a vehicle from this dealership if you live out of state!! When they tell you that the price your paying is everything out the door, there not telling the truth!! They don’t know how to figure out of state!! When they tell you that the price your paying is everything out the door, there not telling the truth!! They don’t know how to figure out of state sales tax!!! The sales Manager Chris, and General Manager handled the situation all wrong!! To top it off they hung up on me, what professional company does that?? Especially after just getting $40, 000 cash for a purchase!!! VERY UNPROFESSIONAL!! DO NOT buy a car from Son’s Chevrolet!! More

Report | Print