John Dowden

I had visited a few other dealerships and WESTBORO TOYOTA was the first one I felt comfortable doing business at everyone listened and really made the process painless was the first one I felt comfortable doing business at everyone listened and really made the process painless More

by PAULAOGASSIAN Verified Customer Verified Customer

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Juan was great, he checked me in reviewed all the items to be performed on the car then gave me an estimate on the time it would take. The car was done on time and Juan was very pleasant to work with. to be performed on the car then gave me an estimate on the time it would take. The car was done on time and Juan was very pleasant to work with. More

by MULTIBOBWORK@GMAIL.COM Verified Customer Verified Customer

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It was quick and easy. Got a great deal going lease to lease with my RAV4. Got a great deal going lease to lease with my RAV4. More

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Please be careful. I recently bought a pre owned car from them. I looked it over to the best of ability as a lay person. Having complete faith in them. Well about a w I recently bought a pre owned car from them. I looked it over to the best of ability as a lay person. Having complete faith in them. Well about a week later I got a flat tire. Come to find out all the tires were bad I spent over 900 on new tires for a car I just bought. I reached out to my sales person looking for some sort of resolution. I really only wanted half the money back. Three weeks have gone by no response from the dealer. I'm sad because I really liked the experience of the sale. I should also say that this is the second car I have bought from the. We are a 2 car family. Sorry I will not ever go back. More

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Exceptional. Everything that I needed was met and in a timely manner as well. Ten out of ten Everything that I needed was met and in a timely manner as well. Ten out of ten More

by SALDANGELO29 Verified Customer Verified Customer

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Nice job! Repaired an issue that another dealership misdiagnosed. They save me a lot of money. Thank you!!! Repaired an issue that another dealership misdiagnosed. They save me a lot of money. Thank you!!! More

by patriotaut Verified Customer Verified Customer

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Very disappointed with the service and the management team John Dowden (GM). Ridiculous, pathetic and no leadership skills. Lack of ownership, lack of accountability. Lack of time management, no resp team John Dowden (GM). Ridiculous, pathetic and no leadership skills. Lack of ownership, lack of accountability. Lack of time management, no respect for the clients. He forgotten that he is getting the pay check because of the customer. I will reach out to the top management about the service I got. More

by ELISHAMATHUR Verified Customer Verified Customer

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Leo was very helpful and made me feel comfortable throughout the whole purchasing process. Thanks!! throughout the whole purchasing process. Thanks!! More

by EMINA.BERBIC3 Verified Customer Verified Customer

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Great service department. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. More

by NC Verified Customer Verified Customer

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Terrible experience with sales department and their manager, Tony, who were lying about everything. They don’t care about customer’s time at all. They invited me to test drive a car that they didn’t ha manager, Tony, who were lying about everything. They don’t care about customer’s time at all. They invited me to test drive a car that they didn’t have in their inventory and when I arrived after almost an hour drive and waiting in the waiting room for 15 minutes, one of the sell personnel informed me that the car was sold just half an hour ago. They offered me another car to just sit in it to experience the feel of it! Overall very rude and liar group of people that I would never recommend them for any type of businesses. More

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