John Dowden

Had to wait in line 25 minutes past my appointment time to drop car off for Toyota care. I had to wait in a line of cars while they checked in the other. While it’s not a big deal, when you have an ap to drop car off for Toyota care. I had to wait in a line of cars while they checked in the other. While it’s not a big deal, when you have an appt you should be able to drop the car at a specific time and not wait 25+ min to just be checked in More

by SEAN1SMITH1 Verified Customer Verified Customer

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I've been w/ this dealership for what seems forever. Clearly, I am pleased w/ the product & the service... Clearly, I am pleased w/ the product & the service... More

by MFISHER2898 Verified Customer Verified Customer

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Short handed sales staff, other than that great experience I would do business with them again experience I would do business with them again More

by tdouglass4 Verified Customer Verified Customer

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Tried to sell me a car when they didn’t have a title for it. Every time I asked a question they would get up and leave for 10/15 minutes. Creepy “manager” guy. Lied to me for 4 days. Only good thing was I g it. Every time I asked a question they would get up and leave for 10/15 minutes. Creepy “manager” guy. Lied to me for 4 days. Only good thing was I got my money back More

by Ash Verified Customer Verified Customer

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This is the worse buying experience I ever head. They lied me in an eye about the car condition. Can was not serviced, and 6k miles overdue on the oil change. They even didn’t change the oil when se They lied me in an eye about the car condition. Can was not serviced, and 6k miles overdue on the oil change. They even didn’t change the oil when selling. More

by sergii.sorokin Verified Customer Verified Customer

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Checking in is a simple as name and reason for visit. I showed up early for the appointment and the idea was check in and go catch work meetings remote from the waiting room/cafe. I had to wait in my tru I showed up early for the appointment and the idea was check in and go catch work meetings remote from the waiting room/cafe. I had to wait in my truck for over 1/2 hour til anyone came to check me in. I was also told I couldn’t keep the engine running. A woman in the line in front of me escalated her frustration with the wait and they brought in someone other than what appeared to be the 1 check in person. I was also irritated on the quote presented. It didn’t include fees and taxes. I used this dealer simply because it’s close to work. Even if I break down in front of the dealership I will tow it to an alternate dealer. More

by HOOCH2477 Verified Customer Verified Customer

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I bought new 2024 Tundra with good price and warmly care. After that Westboro Toyota give me some discounts for my purchasing parts.So i bought Realtruck retractable tonneaus cover from there and i did set After that Westboro Toyota give me some discounts for my purchasing parts.So i bought Realtruck retractable tonneaus cover from there and i did set up ,i get discounts for both and very friendly care. More

by Lynn Verified Customer Verified Customer

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They really care about very good customer service and satisfaction. It’s a pleasure doing business with Westboro Toyota. satisfaction. It’s a pleasure doing business with Westboro Toyota. More

by Marshall Gould Verified Customer Verified Customer

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From JD, to AL in service, to Luis the auto body guru…. and the owner Rick !!! Great humans…. Thanx Rick… great team!!! and the owner Rick !!! Great humans…. Thanx Rick… great team!!! More

by JSNCOMEAU Verified Customer Verified Customer

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I reached 10 mins before my scheduled appointment and was told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that e told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that even if I leave my car for an hour, they can’t guarantee it would be service by then. On the other hand, had I reached 20-30 mins late, they would have refused to service my car completely. Best to stay away from this dealership. Wouldn’t recommend this place for any business. More

by ISHAM Verified Customer Verified Customer

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