95 Reviews
Write a Review95 Reviews of John Dowden
November 30, 2024
Leo was very helpful and made me feel comfortable throughout the whole purchasing process. Thanks!! throughout the whole purchasing process. Thanks!! More
Other Employees Tagged: Leonardo Oliveira, Bryan Carney, JD Janes
November 16, 2024
Great service department. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. Kevin was very helpful and I trust his recommendations. The whole staff is very accommodating. More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez, Owen Smith, Fraebert Velasquez, Gabrielle Young
November 13, 2024
Terrible experience with sales department and their manager, Tony, who were lying about everything. They don’t care about customer’s time at all. They invited me to test drive a car that they didn’t ha manager, Tony, who were lying about everything. They don’t care about customer’s time at all. They invited me to test drive a car that they didn’t have in their inventory and when I arrived after almost an hour drive and waiting in the waiting room for 15 minutes, one of the sell personnel informed me that the car was sold just half an hour ago. They offered me another car to just sit in it to experience the feel of it! Overall very rude and liar group of people that I would never recommend them for any type of businesses. More
Other Employees Tagged: Tony Chamoun
November 04, 2024
Had to wait in line 25 minutes past my appointment time to drop car off for Toyota care. I had to wait in a line of cars while they checked in the other. While it’s not a big deal, when you have an ap to drop car off for Toyota care. I had to wait in a line of cars while they checked in the other. While it’s not a big deal, when you have an appt you should be able to drop the car at a specific time and not wait 25+ min to just be checked in More
October 18, 2024
I've been w/ this dealership for what seems forever. Clearly, I am pleased w/ the product & the service... Clearly, I am pleased w/ the product & the service... More
Other Employees Tagged: John Hansen, Alfredo Lopes, Jenan Bravo , Francis Kocou
October 14, 2024
Tried to sell me a car when they didn’t have a title for it. Every time I asked a question they would get up and leave for 10/15 minutes. Creepy “manager” guy. Lied to me for 4 days. Only good thing was I g it. Every time I asked a question they would get up and leave for 10/15 minutes. Creepy “manager” guy. Lied to me for 4 days. Only good thing was I got my money back More
September 13, 2024
This is the worse buying experience I ever head. They lied me in an eye about the car condition. Can was not serviced, and 6k miles overdue on the oil change. They even didn’t change the oil when se They lied me in an eye about the car condition. Can was not serviced, and 6k miles overdue on the oil change. They even didn’t change the oil when selling. More
Other Employees Tagged: Brandy Blount, Alex Sanchez , Marcos Vazquez
September 06, 2024
Checking in is a simple as name and reason for visit. I showed up early for the appointment and the idea was check in and go catch work meetings remote from the waiting room/cafe. I had to wait in my tru I showed up early for the appointment and the idea was check in and go catch work meetings remote from the waiting room/cafe. I had to wait in my truck for over 1/2 hour til anyone came to check me in. I was also told I couldn’t keep the engine running. A woman in the line in front of me escalated her frustration with the wait and they brought in someone other than what appeared to be the 1 check in person. I was also irritated on the quote presented. It didn’t include fees and taxes. I used this dealer simply because it’s close to work. Even if I break down in front of the dealership I will tow it to an alternate dealer. More
August 31, 2024
I bought new 2024 Tundra with good price and warmly care. After that Westboro Toyota give me some discounts for my purchasing parts.So i bought Realtruck retractable tonneaus cover from there and i did set After that Westboro Toyota give me some discounts for my purchasing parts.So i bought Realtruck retractable tonneaus cover from there and i did set up ,i get discounts for both and very friendly care. More
Other Employees Tagged: John Hansen, Alfredo Lopes, Kevin Camara, Jody Gauthier, Juan Rodriguez, Juan Melendez , Darmy Grullon, Braeden Stamoilis, Marcos Vazquez, Victor,Guan