John Dewitt III
John Dewitt III at Stamford Hyundai
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John Dewitt III

Service Advisor

Stamford Hyundai

85 Magee Avenue
Stamford, CT 06902

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of John Dewitt III

September 20, 2024

Dealership Rating
Employee Rating

My daughter's 2020 Kona burns oil. This problem is common to this make/model/year. Hyundai knows it: Stamford Hyundai knows it but they both continue to give her a runaround with test More

by eragbag
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2024

Stamford Hyundai responded

We understand the situation is frustrating, but we are obligated to follow the direction of Hyundai Motors who have sole discretion and authority over warranty coverage. Until we are able to document the issue to their satisfaction, they will not provide coverage. We recommend your daughter contact Hyundai Customer Care in order to escalate the case further.

September 04, 2024

Dealership Rating
Employee Rating

Own a 2015 Hyundai Santa Fe sport and it got a P1326 code. Had vehicle towed to the service center because it was no longer accelerating properly. Delivered it after-hours and dropped key off. Next day More

by jayp130
Service Time
Service Communication
Recommend Dealer
No
Sep 05, 2024

Stamford Hyundai responded

Unfortunately, after driving the vehicle over 100 miles, we were unable to recreate the error code message. Warranty coverage will not be approved without it--including approval for rental vehicle fees. We do have a loaner fleet, but all vehicles are currently in use. We apologize for the disappoinment.

July 23, 2024

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Employee Rating

I was at this place with my Hyundai Santa fe to fix recall TRAILER TOW HITCH HARNESS INSPECTION . They didn't fix the problem. I was there for three hours. They are liars. More

by Wojciech 95
Recommend Dealer
No

Other Employees Tagged: Jaime Ortiz , Gary Christiansen, Jay Strassberg

Jul 24, 2024

Stamford Hyundai responded

Apologies, but I was unable to locate a file under this name. Please reach out with the name under which the vehicle was serviced to customerservice@danburyauto.com so we can investigate further. Thank you

February 09, 2024

Dealership Rating
Employee Rating

Excellent customer service. The entire service team are very kind and professional. Jay Strassberg, the service director is a true gem. He is fair and honest man! I've been back More

by Vanessa maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karisha Bennett, Bryan Guevara, Jay Strassberg

Feb 14, 2024

Stamford Hyundai responded

Thank you!

January 28, 2024

Dealership Rating
Employee Rating

I bought a new hyundai tuscon from Stamford Hyundai. I have been waiting over 4 months because my bluetooth microphone is NOT working. I went in person 4 times to get help. No one cares to look more More

by saltorcasio6161
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Karisha Bennett, Bryan Guevara, Dragan Pankerican, Jay Strassberg

Jan 29, 2024

Stamford Hyundai responded

We have worked directly with Hyundai engineering to repair your vehicle's microphone. The part is on order, and we will contact you as soon as it arrives. We apologize for how long this has taken, but we were obliged to work at the direction of Hyundai who required each part to be replaced in sequence. Hyundai, as the manufacturer has sole responsibility and authority over warranty repairs for defect of parts or construction.

August 31, 2023

Dealership Rating
Employee Rating

Polite workers. Great service. Comfortable waiting room and snacks. Easy to book service on line. More

by royadm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Alarcon, Karisha Bennett, Bryan Guevara

Sep 11, 2023

Stamford Hyundai responded

Thank-you!

August 28, 2023

Dealership Rating
Employee Rating

Thank you for being thorough and quick. Reasonably priced and accommodating. Confirming appointment prior to date and calling back to see if I was satisfied with my service. More

by burodrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Stamford Hyundai responded

Thank-you!

August 27, 2023

Dealership Rating
Employee Rating

Fit me in with a low oul warning light. Grateful. i had to wait three hours but it was worth it! Grateful to have service last minute! Thank you! More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Alarcon, Karisha Bennett, Bryan Guevara, Anthony Maldonado, Steve Marroquin, Jeffryn Olivares-Mateo, Jay Strassberg

Aug 29, 2023

Stamford Hyundai responded

Thank-you!

August 23, 2023

Dealership Rating
Employee Rating

Great dealership , everyone is super friendly and got quick and easy service , left feeling wonderful More

by Biancastram94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Stamford Hyundai responded

Thank-you!

August 17, 2023

Dealership Rating
Employee Rating

This is a busy dealership with kind staff all around. Personally I love the service staff. More

by cpheinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karisha Bennett, Bryan Guevara, Anthony Maldonado, Steve Marroquin, Jeffryn Olivares-Mateo, Jay Strassberg

Aug 22, 2023

Stamford Hyundai responded

Thank-you!

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