43 Reviews
Write a Review43 Reviews of John Dewitt III
September 20, 2024
My daughter's 2020 Kona burns oil. This problem is common to this make/model/year. Hyundai knows it: Stamford Hyundai knows it but they both continue to give her a runaround with test This problem is common to this make/model/year. Hyundai knows it: Stamford Hyundai knows it but they both continue to give her a runaround with test after test after test. Avoid their useless no-serviced department More
Other Employees Tagged: Jaime Ortiz, Liberty Corbett , Jeannette Springer
September 04, 2024
Own a 2015 Hyundai Santa Fe sport and it got a P1326 code. Had vehicle towed to the service center because it was no longer accelerating properly. Delivered it after-hours and dropped key off. Next day code. Had vehicle towed to the service center because it was no longer accelerating properly. Delivered it after-hours and dropped key off. Next day they turn the car on and code disappears and car runs normally, this is what I was told and I believe them. However they're attempt to drive the car to recreate the code wasn't working, they kept the vehicle for 2 weeks trying to do this and it did not work. They never called to share an update, they didn't explain anything they were trying to do, they didn't listen to our concerns, and they didn't explain what happens when you experience diagnostic code P1326. Only after I did my won research did I understand what was going on. At that point I knew the error code wouldn't come back with what they were doing and the car would be okay to drive, because when that code comes on the car responds by not accelerating so you don't further damage the engine. None of that was explained to me I researched that myself. Its possible they needed the code to return in order to do the repair under warranty. But I have family I need to get to work, my wife has to get to work, and we have two children that need rides. So just holding on to the car until the code came back doesn't work for me cause I was never offered a loaner so I had to rent a car out-of-pocket. Picking up the car the service advisor was not at all friendly or apologetic and acted as if I'm the one that has an attitude problem. I will make the effort to not return to this service center. I also do not recommend it to anyone else. More
July 23, 2024
I was at this place with my Hyundai Santa fe to fix recall TRAILER TOW HITCH HARNESS INSPECTION . They didn't fix the problem. I was there for three hours. They are liars. recall TRAILER TOW HITCH HARNESS INSPECTION . They didn't fix the problem. I was there for three hours. They are liars. More
Other Employees Tagged: Jaime Ortiz , Gary Christiansen, Jay Strassberg
February 09, 2024
Excellent customer service. The entire service team are very kind and professional. Jay Strassberg, the service director is a true gem. He is fair and honest man! I've been back The entire service team are very kind and professional. Jay Strassberg, the service director is a true gem. He is fair and honest man! I've been back n forth dealing with mechanical issues. This team always delivers A + service More
Other Employees Tagged: Karisha Bennett, Bryan Guevara, Jay Strassberg
January 28, 2024
I bought a new hyundai tuscon from Stamford Hyundai. I have been waiting over 4 months because my bluetooth microphone is NOT working. I went in person 4 times to get help. No one cares to look more I have been waiting over 4 months because my bluetooth microphone is NOT working. I went in person 4 times to get help. No one cares to look more into it or to fix it. I have reached out to corporate and they are waiting on the "part." How can a dealership not fix a car for 4 months or give a rental in the meantime. This is beyond unprofessional and disheartening. I have no more words for this dealership or company. My car is STILL NOT FIXED. More
Other Employees Tagged: Karisha Bennett, Bryan Guevara, Dragan Pankerican, Jay Strassberg
August 28, 2023
Thank you for being thorough and quick. Reasonably priced and accommodating. Confirming appointment prior to date and calling back to see if I was satisfied with my service. Reasonably priced and accommodating. Confirming appointment prior to date and calling back to see if I was satisfied with my service. More
August 27, 2023
Fit me in with a low oul warning light. Grateful. i had to wait three hours but it was worth it! Grateful to have service last minute! Thank you! Grateful. i had to wait three hours but it was worth it! Grateful to have service last minute! Thank you! More
Other Employees Tagged: Richard Alarcon, Karisha Bennett, Bryan Guevara, Anthony Maldonado, Steve Marroquin, Jeffryn Olivares-Mateo, Jay Strassberg