John Deuso

Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More

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I've contacted dealership and Mr. Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicl Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicle has been in shop for over 30 days. Please help me understand More

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Great experience team was excellent nice and quick. The sales department there is awesome and the service department. Tina did amazing The sales department there is awesome and the service department. Tina did amazing More

by JSIMMONS993 Verified Customer Verified Customer

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I truly felt like a valued customer during my visit. Such a friendly/efficient group of people Such a friendly/efficient group of people More

by EG Verified Customer Verified Customer

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Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More

by triarri Verified Customer Verified Customer

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I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list. So they texted me a survey. Not the smartest move. More

by D. Mc. Verified Customer Verified Customer

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Poor service. My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection stic My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection sticker and they couldn’t do anything to help me. She told me she doesn’t know what to tell me. More

by asterling621 Verified Customer Verified Customer

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Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177 Verified Customer Verified Customer

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The worst communication with the customers. Southern kept our Jeep over a month and it was next to impossible to get updates. On more than one occasion we got conflicting reports. Usually we wo Southern kept our Jeep over a month and it was next to impossible to get updates. On more than one occasion we got conflicting reports. Usually we would just get no response More

by cdayzed Verified Customer Verified Customer

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Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family courteous, fast service no long wait time, I recommend this dealership to all my friends and family More

by Nolanveal Verified Customer Verified Customer

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