John Deuso
John Deuso at Southern Dodge Chrysler Jeep Ram FIAT
Refer Me

John Deuso

Service and Parts Director

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

Contact Me
3.8
18 Reviews
3.8

18 Reviews

Write a Review

18 Reviews of John Deuso

January 14, 2025

Dealership Rating
Employee Rating

I truly felt like a valued customer during my visit. Such a friendly/efficient group of people More

by EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to More

by triarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 11, 2024

Dealership Rating
Employee Rating

I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list More

by D. Mc.
Recommend Dealer
No

December 04, 2024

Dealership Rating
Employee Rating

Poor service. My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection stic More

by asterling621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Katie Vanostrand

October 31, 2024

Dealership Rating
Employee Rating

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 24, 2024

Dealership Rating
Employee Rating

The worst communication with the customers. Southern kept our Jeep over a month and it was next to impossible to get updates. On more than one occasion we got conflicting reports. Usually we wo More

by cdayzed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Shaw, Tim Winter

September 16, 2024

Dealership Rating
Employee Rating

Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family More

by Nolanveal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B More

by Jjohnsonj2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 04, 2024

Dealership Rating
Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 26, 2024

Dealership Rating
Employee Rating

Long time customer with this dealership, All aspects of this service has met my expectations and compare to all my many interactions with this Dealership More

by d.h.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

Apr 26, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1

Dealership Inventory (390 Vehicles)

new 2024 Dodge Durango car, priced at $57,051
2024 Dodge Durango
new
DB Black Crystal Clearcoat exterior
Automatic
All-wheel Drive
new 2023 Dodge Charger car, priced at $51,548
2023 Dodge Charger
new
Octane Red Pearlcoat exterior
Automatic
Rear-wheel Drive
used 2023 Audi SQ5 car, priced at $47,983
2023 Audi SQ5
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Ram 1500 car, priced at $39,904
2022 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2023 Dodge Charger car, priced at $36,704
2023 Dodge Charger
new
Pitch Black Clearcoat exterior
Automatic
Rear-wheel Drive
used 2023 Honda Accord Hybrid car, priced at $21,938
2023 Honda Accord Hybrid
used
Platinum White Pearl exterior
CVT
Front-wheel Drive