Dealership Experience
7 yrs, 10 mos
Languages Spoken
English
247 Reviews
Write a Review247 Reviews of John DePalma
January 19, 2024
My wife and I spent months debating whether to buy a new car. We talked about the kind of car we needed, looked for cars that had positive reviews and so forth. We finally narrowed it down to Subaru. We car. We talked about the kind of car we needed, looked for cars that had positive reviews and so forth. We finally narrowed it down to Subaru. We contacted multiple Subaru dealers in New Jersey’s Monmouth and Ocean counties and visited several. We had a problem though. All the dealers either expressed no interest when we walked into the showroom or stated that they did not have anything before they bid us goodbye. Except for one Subaru dealer. We went to Freehold Subaru and were greeted by Yuliya Shvartsman. Yulia was very friendly, helpful, and informative. Yulia was the standout that was interested in helping us select a car. Yuliya spent her time asking us questions and explaining features to understand what we were looking for. Yuliya got a Crosstrek, Outback and Forester for us to inspect and ask questions. We finally drove the Forester and ended up negotiating a deal with Yulia. When we picked up our car we were met by John DePalma, Freehold Subaru’s Delivery Specialist. John spent a great deal of time with us reviewing the Forester’s features to make sure that we were comfortable with the car. John offered to spend additional time with us if we needed to return with additional questions. We found both Yuliya and John to be that refreshingly friendly, helpful, and informative change from every other dealer’s staff who lacked any interest or congeniality. Now we have had the opportunity to experience the Freehold Subaru service team. They did not disappoint us. Our experience at Freehold Subaru has been a positive experience all around and I recommend them wholeheartedly. More
Other Employees Tagged: Yuliya Shvartsman
September 29, 2023
Lester Soto was great to work with, just bought my second car from him - the third from Freehold Subaru. Great dealership and great service department. Would highly recommend them. Whole process was great an car from him - the third from Freehold Subaru. Great dealership and great service department. Would highly recommend them. Whole process was great and efficient and Lester couldn’t have been more helpful. More
Other Employees Tagged: David Poyner, Lester Soto
August 11, 2023
John DePalma is the man who can help you through your introduction to the vehicle, particularly the complex EyeSight Driver Assist system. Will spend as long as required to insure you understand the use introduction to the vehicle, particularly the complex EyeSight Driver Assist system. Will spend as long as required to insure you understand the use of the system, and can use it to enhance your safe driving. Problem with any part of the system - give John a call and he'll sort it out. Professional and friendly. More
April 10, 2023
Sean at Freehold Subaru took excellent care of us and helped us to find our dream car. It’s beautiful and was a great value. helped us to find our dream car. It’s beautiful and was a great value. More
Other Employees Tagged: Nick Anello, Sean Brand
September 12, 2021
The sales team at Freehold Subaru is responsive to the needs of its customers. They always get back to you, answer your questions, and are very polite. Steven Boyce and Mike Moursy are always very profe needs of its customers. They always get back to you, answer your questions, and are very polite. Steven Boyce and Mike Moursy are always very professional and make you feel relaxed. They know their vehicles and relay everything that you need to know. It is not a high pressure sales experience, which is why I have returned several times. This is the third vehicle I have leased from them, and I've sent my son here to lease a car as well. He was happy with his experience at Freehold Subaru. John DePalma was very knowledgeable about everything related to the technology of the Subaru vehicles. He patiently went over everything needed to know in a very relaxed atmosphere. I feel I learned a lot about the technology of the Outback and know I can contact him if I need further information. The team is very friendly and they know their business. I highly recommend them! More
Other Employees Tagged: Mike Moursy , Steven Boyce
July 21, 2021
The people at subaru freehold are very nice and helpful. This is the third subaru I have bought and the buying experience of all was very professional. John was extremely patient and helpful teaching al This is the third subaru I have bought and the buying experience of all was very professional. John was extremely patient and helpful teaching all the new upgrades on my new outback. More
Other Employees Tagged: Carlos Ramos
July 08, 2021
Freehold Subaru is fabulous! They know and love their cars and they want you to feel the same— minus the pushy attitude that other dealers have. Mike and John are great to work with and everyone I inter cars and they want you to feel the same— minus the pushy attitude that other dealers have. Mike and John are great to work with and everyone I interacted with at the dealership was welcoming and kind. On top of it, I absolutely love my 2021 Forester! More
Other Employees Tagged: Mike Moursy
July 05, 2021
Yuliya was a fab sales person. No pressure to buy on spot. John DePalma really taught me all about my Forester. Great staff Freehold Subaru. spot. John DePalma really taught me all about my Forester. Great staff Freehold Subaru. More
Other Employees Tagged: Yuliya Shvartsman
July 01, 2021
Everything great. Sales,service,support. Outstanding. Everything great. Sales,service,support. Outstanding. Professional Sean Brand knowledgeable, cooperative, makes car buying easy and pleasurable. Everything great. Sales,service,support. Outstanding. Professional Sean Brand knowledgeable, cooperative, makes car buying easy and pleasurable. Jihn DePalma. Very helpful educating on all aspects of car operation. Service has always been great. More
Other Employees Tagged: Dan Blank, Gregory Chrsitopher, David Poyner, Sean Brand , Mike Hogrebe
January 27, 2021
Yuliya was pleasant to work with. She knew a lot about the 2021 Forester. Helpful and knowledgeable. She owns a Forester and knew the features. the 2021 Forester. Helpful and knowledgeable. She owns a Forester and knew the features. More
Other Employees Tagged: David Poyner, Yuliya Shvartsman