John DePalma
John DePalma at Freehold Subaru
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John DePalma

Delivery Specialist

Freehold Subaru

299 South St
Freehold, NJ 07728

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247 Reviews

Dealership Experience

7 yrs, 10 mos

Languages Spoken

English English

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rated

247 Reviews

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247 Reviews of John DePalma

January 19, 2024

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Employee Rating

My wife and I spent months debating whether to buy a new car. We talked about the kind of car we needed, looked for cars that had positive reviews and so forth. We finally narrowed it down to Subaru. We More

by mickeyess
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Yuliya Shvartsman

Jan 24, 2024

Freehold Subaru responded

Mickey, the path to your Forester sounds like a testament to perseverance! After facing discouragement elsewhere, I am happy you found Freehold Subaru, and Yuliya and John turned the tide. Your positive experience reinforces our commitment to making car buying enjoyable. Steve Boyce, GM

September 29, 2023

Dealership Rating
Employee Rating

Lester Soto was great to work with, just bought my second car from him - the third from Freehold Subaru. Great dealership and great service department. Would highly recommend them. Whole process was great an More

by Stefd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Poyner, Lester Soto

Oct 06, 2023

Freehold Subaru responded

Hi Stefd, thank you for your glowing review! Lester and the Freehold Subaru team are thrilled to have you as a loyal customer. I am delighted to hear that your experience was efficient and enjoyable. See you for your fourth Subaru! 🚗✨ Steven Boyce, GM

August 11, 2023

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Employee Rating

John DePalma is the man who can help you through your introduction to the vehicle, particularly the complex EyeSight Driver Assist system. Will spend as long as required to insure you understand the use More

by Injuneer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Freehold Subaru responded

Thank you so much for taking the time to share your positive experience with John DePalma. I am delighted to hear that he was able to assist you with your introduction to the vehicle, especially in navigating the complex EyeSight Driver Assist system. It's beautiful to know that he dedicated the time to ensure your understanding and proficiency in using the system to enhance your driving safety. Steven Boyce, GM

April 10, 2023

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Employee Rating

Sean at Freehold Subaru took excellent care of us and helped us to find our dream car. It’s beautiful and was a great value. More

by Rebecca.wodzinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Anello, Sean Brand

Apr 11, 2023

Freehold Subaru responded

Thank you for leaving such a positive review about Sean and your experience at Freehold Subaru, Rebecca! I'm delighted to hear that you found your dream car and that Sean was able to provide me with great service. I appreciate your business and look forward to serving you in the future! Steven Boyce, GM

September 12, 2021

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The sales team at Freehold Subaru is responsive to the needs of its customers. They always get back to you, answer your questions, and are very polite. Steven Boyce and Mike Moursy are always very profe More

by Abbe123
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Moursy , Steven Boyce

Sep 14, 2021

Freehold Subaru responded

Hi Abbe Thank you for your third lease from us here at Freehold Subaru. I am glad Mike and I were able to make the whole experience relaxed and without pressure. John does know the Subaru vehicles better than anyone I know. Steve Boyce, GM

July 21, 2021

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The people at subaru freehold are very nice and helpful. This is the third subaru I have bought and the buying experience of all was very professional. John was extremely patient and helpful teaching al More

by mdubil4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Ramos

Jul 23, 2021

Freehold Subaru responded

Hello mdubil4 Thank you for taking the time review your latest experience here at Freehold Subaru. Carlos does a very profession job. He knows the project better than most. John has been an asset to the dealership since he has come on board about 2 years ago. Steven Boyce, GM

July 08, 2021

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Freehold Subaru is fabulous! They know and love their cars and they want you to feel the same— minus the pushy attitude that other dealers have. Mike and John are great to work with and everyone I inter More

by Katherine S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Moursy

Jul 16, 2021

Freehold Subaru responded

Dear Katherine Thank you so much for your great review of your purchase with Mike here at Freehold Subaru. We appreciate you choosing Freehold Subaru. I am glad to hear that you found the buying experience and the encore delivery to exceed your expectations. Steve Boyce, GM

July 05, 2021

Dealership Rating
Employee Rating

Yuliya was a fab sales person. No pressure to buy on spot. John DePalma really taught me all about my Forester. Great staff Freehold Subaru. More

by vicharles
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yuliya Shvartsman

Jul 16, 2021

Freehold Subaru responded

Vicharles Thank you for taking the time to post a review about your purchase experience with Yuliya here at Freehold Subaru. I agree she is fabulous. John is a wonderful asset to the dealership and helps our customers have a deeper understanding of all the technology jam-packed in the Subaru. Steven Boyce, GM

July 01, 2021

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Employee Rating

Everything great. Sales,service,support. Outstanding. Everything great. Sales,service,support. Outstanding. Professional Sean Brand knowledgeable, cooperative, makes car buying easy and pleasurable. More

by jdura3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Freehold Subaru responded

Glad to read about the great sale experience you had with Sean and our sales team here at Freehold Subaru. John is great at explaining the features of all the Subaru features. There are times I have had to rely on him to help me with features on my Subaru. Steven Boyce, GM

January 27, 2021

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Employee Rating

Yuliya was pleasant to work with. She knew a lot about the 2021 Forester. Helpful and knowledgeable. She owns a Forester and knew the features. More

by Cyndy Kiely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Poyner, Yuliya Shvartsman

Jan 28, 2021

Freehold Subaru responded

Hi Cyndy Yuliya is a very pleasant person to work with and to purchase a Subaru from. She is quite helpful and knowledgeable. She does love the Subaru product. Thank you Steven Boyce, GM

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