John DeFrancesco
John DeFrancesco at Southpoint Honda

John DeFrancesco

Service Advisor

Southpoint Honda

951 Southpoint Autopark Blvd
Durham, NC 27713

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of John DeFrancesco

September 30, 2025

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Employee Rating

I was supper happy about the way they treated me and explained everything about the car’s features and they even offer me something to drink More

by marvinaguilarroa504
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darcy Frields

August 23, 2025

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Employee Rating

I got a recall repair (fuel pump replacement)done on my vehicle Honda clarity at this dealer they fixed it up wrongly and my car broke down in the middle of the road with fuel gushing out of the tank. I ha More

by sivakumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 25, 2025

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Our dealer was amazing! Very kind and knowledgeable about the cars. He was very flexible with our time. More

by Sarah.Maghraoui
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Haidariya, Darcy Frields, Eric Sandy , Abdullah

June 11, 2025

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Employee Rating

I appreciated Vincent taking the time to show me the cars featured and controls. I also appreciated the flexibility to complete the transaction over 2 days. More

by GRAVESJS81
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Haidariya, Sam Silva , Vincent

February 11, 2025

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Employee Rating

We bought our 5th car at Southpoint and have had a great experience each time. Joe in the service department always greets me with a smile and provides a great service experience. Thank you to Walter for More

by rob c
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Sturdivant sales 4 star

October 08, 2024

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Employee Rating

Very professional Very qualified personal dealship very attractive layout. Very competent personnel. Good vibes In the business years ago More

by jtlundquist
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Purchase Time
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Recommend Dealer
Yes

September 13, 2024

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Everything was just great. The people are so knowledgeable and very helpful. A good experienced. More

by kjnelson41
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

September 11, 2024

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Employee Rating

Southpoint has always treated us well. We've acquired 3 vehicles from them. Keith Hutchinson has always looked out for us. The service center is top shelf. More

by louispinault
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Hutchins

August 12, 2024

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Employee Rating

Mr Francesco is A💯. The best service advisor. Very kind and friendly. Always and I do mean always have a smile. Makes you feel confident that you’ll get the best service More

by Dot
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2024

Dealership Rating
Employee Rating

Great customer service Mr Walter was awesome very helpful and knowledgeable and very quick with getting things done More

by sophiarebeccanoah
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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