John DeFrancesco
John DeFrancesco at Southpoint Honda
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John DeFrancesco

Service Advisor

Southpoint Honda

951 Southpoint Autopark Blvd
Durham, NC 27713

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of John DeFrancesco

February 11, 2025

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Employee Rating

We bought our 5th car at Southpoint and have had a great experience each time. Joe in the service department always greets me with a smile and provides a great service experience. Thank you to Walter for More

by rob c
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Sturdivant sales 4 star

October 08, 2024

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Employee Rating

Very professional Very qualified personal dealship very attractive layout. Very competent personnel. Good vibes In the business years ago More

by jtlundquist
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Recommend Dealer
Yes

September 13, 2024

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Everything was just great. The people are so knowledgeable and very helpful. A good experienced. More

by kjnelson41
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Purchase Time
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Recommend Dealer
Yes

September 11, 2024

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Southpoint has always treated us well. We've acquired 3 vehicles from them. Keith Hutchinson has always looked out for us. The service center is top shelf. More

by louispinault
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Keith Hutchins

August 12, 2024

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Mr Francesco is A💯. The best service advisor. Very kind and friendly. Always and I do mean always have a smile. Makes you feel confident that you’ll get the best service More

by Dot
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2024

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Great customer service Mr Walter was awesome very helpful and knowledgeable and very quick with getting things done More

by sophiarebeccanoah
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Trade-in Experience
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Recommend Dealer
Yes

October 20, 2023

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Awesome experience with Keith. Extremely knowledgeable and helpful the whole process. Could not have asked for an easier experience and will not go anywhere else for a car moving f More

by colinsextonn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Hutchins , I believe a man named John and a woman I can't remember the name of extremely helpful as well who signed all my closing paperwork with me.

September 16, 2023

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J Minyety was wonderful and all the staff I dealt with were friendly, polite, efficient and I was able to accomplish my goals. More

by PARAMITAPATH
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J Minuety

August 04, 2023

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Employee Rating

The staff are friendly and helpful and want U to be a happy satisfied customer More

by feliciadavis_diva
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Purchase Time
Recommend Dealer
Yes

July 30, 2023

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Employee Rating

My service advisor didn’t communicate to me well at all. He didn’t inform me of the issues on my vehicle, he didn’t provide an estimate of completion, he didn’t follow up with me, and didn’t explain any war More

by Pius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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