Plantation Ford

This dealership did an excellent job. I traded my mistake in here, they were kind and welcoming, no pressure, gave a fair price for my trade, and had me out the door in a short amount of I traded my mistake in here, they were kind and welcoming, no pressure, gave a fair price for my trade, and had me out the door in a short amount of time. Kekoa, Brian, and Andres did a spectacular job. No stress and the focus was on creating a happy customer. I will return to this dealership as well as recommend to family and friends. More

I had an excellent experience at Plantation Ford, thanks to my service advisor Manny. From start to finish, Manny provided exemplary service and demonstrated a high level of professionalism, knowledge, and to my service advisor Manny. From start to finish, Manny provided exemplary service and demonstrated a high level of professionalism, knowledge, and attention to detail. He took the time to clearly explain the service needed for my Ford Lightning, kept me informed throughout the process, and made sure everything was handled efficiently and correctly. His communication was outstanding, and it was clear he genuinely cared about delivering a great customer experience. Manny went above and beyond what I expected, and his performance truly deserves recognition. If you’re looking for a service advisor who is knowledgeable, responsive, and committed to customer satisfaction, Manny is the person to ask for at Plantation Ford. More

Got it — here’s a punchier, more to-the-point version: ⭐⭐⭐⭐⭐ Excellent service at Plantation Ford. Manny was professional, responsive, and kept me updated every step of the way. The work was version: ⭐⭐⭐⭐⭐ Excellent service at Plantation Ford. Manny was professional, responsive, and kept me updated every step of the way. The work was done on time with no hassle. It’s refreshing to deal with someone who clearly cares about customer service. I’ll definitely be back and highly recommend Manny and the service department. More

Rafael at Plantation Ford went out of his way to find the perfect Bronco for me. He listed to all the components that I wanted on the Bronco and made sure everything was on it. Exceptional dealership. Nd b perfect Bronco for me. He listed to all the components that I wanted on the Bronco and made sure everything was on it. Exceptional dealership. Nd best salesman! More

If I could give ZERO stars, I would. This was my second — and absolutely last — experience at Plantation Ford. I’d rather drive out of town than deal with them again. When you arrive, This was my second — and absolutely last — experience at Plantation Ford. I’d rather drive out of town than deal with them again. When you arrive, nobody greets you. Everyone pretends to be too busy to notice customers, so you just stand there until you figure it out yourself. Horrible customer service. I brought my car in to fix the A/C thinking Ford would handle it properly. They replaced the compressor but couldn’t sync the system to the dashboard screen. The A/C now works separately from the car’s display. When I pointed it out, they said maybe it “was like that before.” Completely insulting. After insisting they review it, I left the car and got a call an hour later: “There’s nothing we can do.” My advisor even admitted the manager Colby Ferch wouldn’t return my call because “he won’t do it.” I paid nearly $2,000 for this. The car is now worth less, and the A/C still isn’t right. They also quoted $850 for a spare key — without programming! Ridiculous. This dealership overcharges, underdelivers, and takes zero responsibility. Go anywhere else. More

I leased a Ford Mustang Mach E GT. My salesman was John Ball. You can be sure whatever John tells you it will happen. Also, the dealership feels like a local down home dealer which is My salesman was John Ball. You can be sure whatever John tells you it will happen. Also, the dealership feels like a local down home dealer which is refreshing. I highly recommend Plantation Ford. By the way I live about 80 miles from Plantation Ford. More

5 Stars – Outstanding Experience! I recently purchased a new car with the help of John Ball, and I couldn’t be happier with the experience. From start to finish, it was completely ha I recently purchased a new car with the help of John Ball, and I couldn’t be happier with the experience. From start to finish, it was completely hassle-free—no pressure, no back-and-forth, just straightforward, excellent service. John was professional, knowledgeable, and genuinely made the process smooth and enjoyable. If you’re looking for a salesperson who respects your time and makes car buying easy, I highly recommend John with Plantation Ford! More

Angel in service was great! Thank you and your team for being so attentive and knowledgeable. From start to finish communication was clear. Thank you and your team for being so attentive and knowledgeable. From start to finish communication was clear. More

Great buying experience from Mike giving me a great price to Gary Turner handling the transaction. F & I Jake was wonderful also! Truly a 10 of 10 to Gary Turner handling the transaction. F & I Jake was wonderful also! Truly a 10 of 10 More

I had a service manager by the name of Angel. This guy never returned a single call. Never called me to give me an update. He lied to my face about calling me in front of his peers at the deal This guy never returned a single call. Never called me to give me an update. He lied to my face about calling me in front of his peers at the dealership. If I was not persistent, my vehicle would be there for weeks. This is by far the worst service experience I have ever had. I am sure there are good people working there and if you have to go there, stay away from the service advisor above. More