John Cherry
John Cherry at Phillips Chrysler Jeep Dodge Ram
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John Cherry

General Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.6
100 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

4.6

100 Reviews

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100 Reviews of John Cherry

November 03, 2024

Dealership Rating
Employee Rating

Charge me for warranty work. Did work without my approval. This. Dealership sucks and I'll never Go there again. More

by MONTANACOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

October 25, 2024

Dealership Rating
Employee Rating

Had a great experience as always! We have purchased several vehicles from them and couldn’t be happier with how smooth things are run More

by mike@h5builders.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Phillips Chrysler Jeep Dodge Ram responded

Mike, Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 23, 2024

Dealership Rating
Employee Rating

Excellent sales staff and service department. My family and I have purchased several vehicles from this dealership,and would recommend it. I am getting ready to purchase another vehicle and it w More

by 1sda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2024

Dealership Rating
Employee Rating

This is a great dealership to buy your Dodge Chrysler Jeep vehicle. They are always fair and treat you with respect. The sales staff is very knowledgeable of all of their vehicles as I put them to the te More

by KARIWORLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2024

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Employee Rating

I have purchased several vehicles from Chrysler Jeep dodge ram and they always treat me like the most important guest when I come in for service More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2024

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Employee Rating

It took awhile to find the problem with my Navigation in my Ram. But they didn’t give up and finally found the problem More

by Walt49
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott in the service department

Oct 04, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, Walt, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 30, 2024

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I always feel like VIP when I come in. Everyone is very helpful and I feel my time is valuable. Great job everyone keep up the good work. More

by Amwoodall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Sonny Wallace

Sep 30, 2024

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

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Employee Rating

Sold me a truck and torc converter went out and trans mission still making jumps. Poor service got the run around till the 3 of 3 went out. Then wanted me to pay for taking it to gmc which I was told to More

by dustinmcduffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Dustin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

September 29, 2024

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Employee Rating

A wonderful, easy to work with group of customer-friendly people. A rarity these days! More

by Charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Phillips Chrysler Jeep Dodge Ram responded

Charlie, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

Sep 29, 2024

Charlie responded

And a special thanks to Ken Wright, our awesome salesman. In our 40+ years of car buying, he is rated #1! Knowledgeable, able to answer all our questions, and trained us on every option our car offers. Many thanks, Ken!

September 19, 2024

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Employee Rating

Great service great people all attentive and friendly couldn’t ask for a better experience than I had. More

by CENTRALFL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Novak, Henry Cherry

Sep 19, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

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