John Chapman
John Chapman at Lewisville Volkswagen
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John Chapman

Finance Manager

Lewisville Volkswagen

893 S Stemmons Fwy
Lewisville, TX 75067

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4.9
407 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

14 yrs, 1 mo

4.9

407 Reviews

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407 Reviews of John Chapman

January 03, 2025

Dealership Rating
Employee Rating

The dealership is clean and very friendly! They are knowledgeable and help make the process straight forward and relaxing. Kastriot Kaba is a phenomenal asset to this branch and truly made our More

by wito545
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kastriot Kaba

Jan 03, 2025

Lewisville Volkswagen responded

Thank you for sharing your experience with us! We're delighted to hear that Kastriot and John made your first car buying journey at Lewisville Volkswagen a memorable one. Enjoy the new ride, and we hope to see you again in the future!

December 30, 2024

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Employee Rating

They are rude, unprofessional and I would not recommend purchasing a car from this location. More

by mgaines0193
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Maloy , Cameron

Dec 31, 2024

Lewisville Volkswagen responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please feel free to reach out to me. Thank you, Hussain Jafri - General Sales Manager - 972-538-0648

December 27, 2024

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Employee Rating

I had an AMAZING experience recently at Lewisville VW when I purchased my beautiful BMW SUV. Erik and John created the perfect , "buying experience bubble." Customer service was top notch and I would pur More

by braceletblonde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Maloy, Erik Zach

Dec 27, 2024

Lewisville Volkswagen responded

We're delighted to hear about your amazing experience with Erik and John at Lewisville Volkswagen! It's fantastic that they provided a top-notch buying experience for you. Thank you for the high recommendation, and enjoy your beautiful BMW SUV!

November 21, 2024

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Employee Rating

VW Lewisville has always been great to work with for our family - from sales to finance. We've leased, purchased, and traded-in vehicles with them for several years now. Staff retention seems to be high a More

by cwatts10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Lewisville Volkswagen responded

Thank you for your continued trust in Lewisville Volkswagen! We're delighted to hear that our team has consistently provided excellent service across all departments. We appreciate your loyalty and look forward to serving you and your family for many more years!

November 20, 2024

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Employee Rating

Great experience, no nonsense approach. Appreciate the quick process and enjoyed my experience. Would do business again. More

by bryanstaffel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Maloy, Drew Gassner

Nov 21, 2024

Lewisville Volkswagen responded

We're delighted to hear that you had a great experience with us at Lewisville Volkswagen! Our team strives for efficiency and transparency, so it's wonderful to know we hit the mark. Looking forward to serving you again in the future!

November 13, 2024

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Bryan was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by Krenson6481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jibril Holman, Bryan Koestner

Nov 13, 2024

Lewisville Volkswagen responded

We're delighted to hear that Bryan provided exceptional service and kept you informed throughout your experience at Lewisville Volkswagen. Thank you for recommending him!

October 26, 2024

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Everyone was so nice and helpful! I’m so thankful and blessed 🩷 love my Teigon! More

by rainebenavides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Maloy, Lee Clowers

Oct 28, 2024

Lewisville Volkswagen responded

We really appreciate your feedback! Thank you for choosing Lewisville Volkswagen.

October 19, 2024

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Employee Rating

Excellent service. Communication was fast and thorough and was able to hammer out a good deal and lock it in swiftly. Once at the dealership the process was smooth and More

by Harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Maloy, Erik Zach , Jason Carig

Oct 21, 2024

Lewisville Volkswagen responded

Harry, we're delighted to hear that you had a smooth and pleasant experience with us at Lewisville Volkswagen. Thank you for your kind words!

October 18, 2024

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Employee Rating

Great experience! !! It 1st time I brought a car online and out of state. The process smooth a little lengthy but they help me all the way through. More

by spencerdion6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Avila

Oct 21, 2024

Lewisville Volkswagen responded

We're delighted to hear that your first online and out-of-state car purchase went smoothly with Lewisville Volkswagen! Thank you for trusting us, and we're glad our team could assist you throughout the process. Enjoy your new vehicle!

October 14, 2024

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Employee Rating

The Lewisville team went above and beyond to take care of us and meet our needs all while treating our family with respect. They were even able to not only compete with our pre-approved rate, they beat it wh More

by summertime335
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Maloy

Oct 15, 2024

Lewisville Volkswagen responded

Thank you for sharing your experience with Lewisville Volkswagen! We're delighted to hear that our team exceeded your expectations and provided a respectful, competitive service. We appreciate the recommendation and look forward to welcoming you back!

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