48 Reviews
Write a Review48 Reviews of John Castellano
September 28, 2024
I bought a Jeep Wrangler Sahara here in April and I was so nervous about the process because, I was alone. I wasn’t sure what to expect but John was very straight forward, and made everything very clear. H so nervous about the process because, I was alone. I wasn’t sure what to expect but John was very straight forward, and made everything very clear. He is also a very cool guy! I am so happy with my purchase and no issues with my new jeep! Also, Hans who does the finance part is super amazing! He was straightforward and was very clear with all the paperwork. Super nice guy! They have wonderful customer service and I would recommend anyone to go! Thank you for making my first time purchase go smooth! More
Other Employees Tagged: Hans Batista Castro
September 21, 2024
Very pleased with my purchase and everyone at the dealership. There was no pressure, which made the whole experience very different from most dealerships. I would highly recommend Novak Motors in Leb dealership. There was no pressure, which made the whole experience very different from most dealerships. I would highly recommend Novak Motors in Lebanon NJ Don’t need it now. Even the showroom was lovely! More
Other Employees Tagged: Rick Domenichetti, Hans Batista Castro
September 15, 2024
Great customer care. Very helpful and kind. Not pushy, wanting to help make customer happy. Very helpful and kind. Not pushy, wanting to help make customer happy. More
Other Employees Tagged: Steve Amodei, Rick Domenichetti, Hans Batista Castro , Anita
September 08, 2024
I just wanted to thank Franco and all the people many who are veterans at Novak motors! I love my beautiful xxxx raisin Dodge Challenger, I got such a great deal and everybody was awesome! Thank you, Frank. are veterans at Novak motors! I love my beautiful xxxx raisin Dodge Challenger, I got such a great deal and everybody was awesome! Thank you, Frank. I will never forget and I will send the rest of my family and all my friends to you. More
Other Employees Tagged: Don Lamperti, Joel Lambert, Steve Amodei, Joe Hanson, Franco Cerullo
August 30, 2024
Very friendly and knowledgeable. We was never pressured and felt at ease every step of the process. We highly recommend purchasing from Novak dealership We was never pressured and felt at ease every step of the process. We highly recommend purchasing from Novak dealership More
Other Employees Tagged: Hans Batista Castro
August 30, 2024
I have wanted to stop by this dealership every time I pass by … I’m glad I did pass by … I’m glad I did More
Other Employees Tagged: Hans Batista Castro
August 15, 2024
Hands down the best car buying experience of my life thus far! Family members referred us to Novak after having wonderful experiences with them, so when my husband saw that they had two Subaru's I had been e far! Family members referred us to Novak after having wonderful experiences with them, so when my husband saw that they had two Subaru's I had been eyeing on the lot, I had to check them out. Joel is extremely personable and knowledgeable about the industry and took the time to listen to my concerns. He took me on two dynamic test drives that made me feel so comfortable and confident in my decision. Hans in finance made the paperwork portion of the car-buying experience an all around good time! Thanks to the team at Novak, I got my dream mom-car!! More
Other Employees Tagged: Don Lamperti, Joel Lambert, Kevin Borden, Steve Amodei, Joe Hanson, Franco Cerullo, Rick Domenichetti, Hans Batista Castro, Kristin Loos
August 11, 2024
First time in my 64 years that I had a pleasant buying experience. No one tried pushing all of the extra add ons that most dealerships do. Everything was fair and upfront. experience. No one tried pushing all of the extra add ons that most dealerships do. Everything was fair and upfront. More
Other Employees Tagged: Rick Domenichetti, Hans Batista Castro
August 10, 2024
Great service! John is very friendly, and welcoming. Although I came in as a walk in, and John was already busy with a couple of customers, he accommodated me to in John is very friendly, and welcoming. Although I came in as a walk in, and John was already busy with a couple of customers, he accommodated me to into his work schedule. Answered every question and concerns I had about the vehicle. I am very satisfied with the results. I will come back to get my wife’s vehicle in the future, and will recommend it to my friends. Excellent service!!! 👍 More
Other Employees Tagged: Hans Batista Castro