John "Casey" Martin

Magic Mike is without a doubt the best car salesman I have ever dealt with. He is so knowledgeable about the products they sell. He was extremely helpful answering all my questions. Even when it took sev have ever dealt with. He is so knowledgeable about the products they sell. He was extremely helpful answering all my questions. Even when it took several days for me to make the final decision he was never pushy and worked very hard to get the deal I wanted. He makes a personal connection with his clients which in my experience is rare. The sales manager was also very helpful and was able to get the deal finalized. And to top it off Steve the finance guy was absolutely a perfect person to deal with. This was our third vehicle purchased from here and without a doubt this experience was the best. So if you are looking for a Jeep get in touch with Magic Mike as we call him and I am sure you will be taken care of More

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John was very helpful and knowledgeable. John was able to help me find the perfect new Jeep Wrangler. I highly recommend looking him up if you are going to the dealership. John was able to help me find the perfect new Jeep Wrangler. I highly recommend looking him up if you are going to the dealership. More

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I recently purchased a used Grand Cherokee, and both Nick and Casey went the extra mile to get the deal done. However, it was after the deal was completed that the poor service became apparent. During the and Casey went the extra mile to get the deal done. However, it was after the deal was completed that the poor service became apparent. During the test drive, I showed Nick that the vehicle was pulling hard to the left, and that it was wandering all over the road. When we got back to the dealership, he supposedly took the vehicle back to the service department to have the alignment redone. I told him that I could just bring it back, since the service department was getting ready to close. He insisted that it be done at that time, and within 10 minutes the Jeep was brought back around. Being in the auto repair business for 40 years, I told him that there was no way possible it could have been done that quickly, but he insisted that it was. After the purchase, it still had the same exact issue driving home. I returned a few days later, and Nick took me to the service department and introduced me to Jim Loveland. I explained the situation, and was told that I had to make an appointment, and they were 3 weeks out. I agreed to the time, but was then informed that would be a charge for the alignment, even though I purchased the $3000 extended warranty, and complained about the problem(that was supposedly corrected) before I took ownership. I explained that the Jeep was certified pre owned, and asked if the alignment was part of the inspection process, and he responded no. I made the comment that since I had to wait 3 weeks and pay for it anyway, that I may as well take it to my regular repair facility. He stated that it was fine with him, I can do whatever I want. I was also told by Nick during the test drive that the vehicle got 4 new tires and brakes all the way around as part of the certification process. When I showed Nick that the brakes were not new, he did not even apologize. He said that he can only tell me what he was told? The first day I met Nick and Casey, they seemed like pretty stand up men. They actually said that they enjoy working here because the dealership stands behind their products, and do whatever it takes to take care of the customer. Even though Nick knew that I was not happy when I left the dealership, there was no follow up call made to me to rectify the problem. Before I made the purchase, he called me 3 times a day to make sure I was still interested, so he has my number. I feel that they do stand behind their products, until the dealership gets their check. As a side note, I did take the vehicle to my repair shop, and the RR toe angle was off 1.5 degrees, and the front total toe was out .5 degrees. Even though I did have to pay for something that should have been covered for free, I least I know it is done correctly, and Jeep rides beautifully. More

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Loved how he explained all the features of each vehicle we were interested in and how patient he was with us. Loved everything about him and will be referring some people his way!! Great service! we were interested in and how patient he was with us. Loved everything about him and will be referring some people his way!! Great service! More

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Greatest experience in dealing with Myrtle Beach Chrysler/Jeep since I have been a Jeep customer. The entire team, from service, sales, finance and general management, were awesome to work with. Chrysler/Jeep since I have been a Jeep customer. The entire team, from service, sales, finance and general management, were awesome to work with. Keep and maybe even clone these guys -- Ed Lake (Sales), Casey (GM) and Tycen (Finance), true rock stars. Thank you! More

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If you’re looking for a jeep, go here to buy ask for Jeremy or Kane. They will get you in exactly what you’re looking for. They take their time. Very nice guys. Jeremy or Kane. They will get you in exactly what you’re looking for. They take their time. Very nice guys. More

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I appreciate the excellent customer service and did not feel as though there was any pressure selling. Tyson Lautanen handled my financing professionally, with excellence. He was merry pleasant as well. I feel as though there was any pressure selling. Tyson Lautanen handled my financing professionally, with excellence. He was merry pleasant as well. I really liked my salesman, Trey Gibson. He knows his Jeeps! Also, personable and professional, but not sales. More

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Very pleasant buying experience! My Sales Associate, Mike Ebert made buying a new Jeep Wagoneer the most relaxing and low pressure experience I’ve ever had buying a vehicle. He was My Sales Associate, Mike Ebert made buying a new Jeep Wagoneer the most relaxing and low pressure experience I’ve ever had buying a vehicle. He was very knowledgeable, kind, polite and especially patient! My last three vehicles were Suburbans, so I was at first apprehensive about making the switch to Jeep. Mike took the time to talk to me and show me why I might like a Wagoneer. At no time did I ever feel pressured into a deal. I felt like I was talking to a friend with a sincere intent to help me pick the right vehicle, and not just trying to make a sale. When it came time to make a decision, his manager Casey stepped in to help me figure out some pricing options. He was also very helpful and patient while I was making my final decision. I was dreading the search for a new vehicle, but Mike and Casey went above and beyond to help me feel comfortable with my choices. I will definitely refer my friends and family to Mike Ebert and this great dealership! I love my new Jeep Wagoneer! Thank you! More

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I have never had such an easy experience buying a car. Michael took his time to help me without looking at my stolen identity situation and saying no. He made it fun for my son, and has earned a customer Michael took his time to help me without looking at my stolen identity situation and saying no. He made it fun for my son, and has earned a customer for life. More

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Everyone was very pleasant and helpful when I decided to trade my leased jeep.I was able to deal in one day. Thank you to all of you at the dealership. trade my leased jeep.I was able to deal in one day. Thank you to all of you at the dealership. More

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