John Carlen
Certified Technician
Crews Subaru of Charleston
8261 Rivers Ave
North Charleston, SC 29406
22 Reviews
Write a Review22 Reviews of John Carlen
December 27, 2024
Knowledgeable and friendly staff. Customer waiting area well appointed and pleasant. Wait time was very close to what was expected. Customer waiting area well appointed and pleasant. Wait time was very close to what was expected. More
Other Employees Tagged: Pete Berkos, Alisha Gatlin
December 12, 2024
It is convenient and easy to deal with, not far from home Clean and roomy. Clean and roomy. More
Other Employees Tagged: Pete Berkos, Alisha Gatlin
December 06, 2024
Very welcoming staff and congenial waiting room with coffee and snacks. Car was ready before the expected time and was returned washed. Always a plus on my book. No complaint whatsoever ! coffee and snacks. Car was ready before the expected time and was returned washed. Always a plus on my book. No complaint whatsoever ! More
Other Employees Tagged: Pete Berkos, Alisha Gatlin
December 03, 2024
Great experience in service! I was going in to get my windshield glass fixed and got recommended to do the 30,000 mile service instead of waiting a few months! I got an oil chang I was going in to get my windshield glass fixed and got recommended to do the 30,000 mile service instead of waiting a few months! I got an oil change, tire rotation, & inspection on engine, transmission, and brakes. Quick, easy & saved me a trip back for service! I will be back to Crews Subaru! More
Other Employees Tagged: Pete Berkos, Alisha Gatlin
September 04, 2024
Always a great experience there! Friendly, respectful, professional. I have never experienced anything like this at any other dealership. Friendly, respectful, professional. I have never experienced anything like this at any other dealership. More
Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish
June 22, 2024
Great service. Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove b Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove box, a service rep found it and got it back to me. Thank you! My husband picked up my car after service, he stated he felt like the owner himself bought our car out to him. This is obviously a very busy facility, but you can count on feeling personally well taken care of. Great job Crew! More
Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish
June 04, 2024
Up until my most recent servicing all had been well. However the last time there seemed to be some confusion as to my problem and the staff. This was unfortunate as now I am not sure I would send any However the last time there seemed to be some confusion as to my problem and the staff. This was unfortunate as now I am not sure I would send any one to Crews for vehicle service. We are quite pleased with our Forester; More
August 17, 2023
I took my 2019 Subaru Outback which I absolutely adore to get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best b get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best bet to take our Subaru to Crews Subaru. In total about the entire dealership with Jason Parish, service manager and a whole host of extremely friendly, cordial and caring team members that form an amazing congruency, the likes I and my husband have never seen before. Not to mention the most comfortable waiting room with complimentary coffee, bottled water, all sorts of snacks and a bevy of a beverage selections (quasi pun included) obviously from hot to cold. This is our 7th Subaru and my husband now drives a 2009 Forester that still runs like a jewel. Quite simply, the safest and most reliable automobile that my husband and I have ever and always enjoyed, Subaru. Go to your nearest dealership and test drive one for fun or when you get that itching urge that it's time to buy a Subaru. Smooth ride like riding on air. It's indeed amazing and our little family is grateful for the Crews Subaru family. We hope you all will be too. More
Other Employees Tagged: Pam Baker, Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish
June 06, 2023
Fair and customer focused. I will continue to use Crews in the future for my new car and service needs. I will continue to use Crews in the future for my new car and service needs. More
Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish
March 18, 2023
I have purchased 3 Outbacks through this dealership and have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have always been treated with respect, friendliness, and professionalism. Steve Turko went out of his way to ensure my wife and I had a really great experience in purchasing our new Outback. I would also like to say that I have never seen more courteous sales or service department anywhere. More
Other Employees Tagged: Josh Stringer, Pete Berkos, Jerry Peters, Alisha Gatlin , Krissy Duncan, Jason Parish, Steve Turko ( 5 Stars for Steve)