John Carlen
John Carlen at Crews Subaru of Charleston
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John Carlen

Certified Technician

Crews Subaru of Charleston

8261 Rivers Ave
North Charleston, SC 29406

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of John Carlen

December 27, 2024

Dealership Rating
Employee Rating

Knowledgeable and friendly staff. Customer waiting area well appointed and pleasant. Wait time was very close to what was expected. More

by Tom
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin

December 12, 2024

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Employee Rating

It is convenient and easy to deal with, not far from home Clean and roomy. More

by justsaynotosnow
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin

Dec 12, 2024

justsaynotosnow responded

It is convenient and easy to deal with and not far from home.

December 06, 2024

Dealership Rating
Employee Rating

Very welcoming staff and congenial waiting room with coffee and snacks. Car was ready before the expected time and was returned washed. Always a plus on my book. No complaint whatsoever ! More

by Cgfverlaque
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin

December 03, 2024

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Great experience in service! I was going in to get my windshield glass fixed and got recommended to do the 30,000 mile service instead of waiting a few months! I got an oil chang More

by bridgetth
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin

September 04, 2024

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Always a great experience there! Friendly, respectful, professional. I have never experienced anything like this at any other dealership. More

by wanatelaineGhjjf
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

June 22, 2024

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Great service. Personable with specific customer service people, and integrated on line service optioning. Bonus, when I left something buried in the loaner glove b More

by kerry_strathman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

June 04, 2024

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Up until my most recent servicing all had been well. However the last time there seemed to be some confusion as to my problem and the staff. This was unfortunate as now I am not sure I would send any More

by felder142
Service Price Transparency
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Recommend Dealer
No

August 17, 2023

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I took my 2019 Subaru Outback which I absolutely adore to get one of the electrical modules that went out in the vehicle which made the tire pressure light come on and my husband and I knew it was the best b More

by MJS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pam Baker, Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

June 06, 2023

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Employee Rating

Fair and customer focused. I will continue to use Crews in the future for my new car and service needs. More

by pgregory36
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pete Berkos, Alisha Gatlin , Krissy Duncan, Jason Parish

March 18, 2023

Dealership Rating
Employee Rating

I have purchased 3 Outbacks through this dealership and have had all required maintenance on these vehicles done at this same dealership. It has been a pleasure every time walk through the doors. I have More

by jim-fortier@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Stringer, Pete Berkos, Jerry Peters, Alisha Gatlin , Krissy Duncan, Jason Parish, Steve Turko ( 5 Stars for Steve)

Mar 20, 2023

Crews Subaru of Charleston responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Crews Subaru of Charleston!

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