John Cafferata
John Cafferata at John Eagle Honda of Dallas
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John Cafferata

Parts Counter

John Eagle Honda of Dallas

5311 Lemmon Ave
Dallas, TX 75209

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4.2
10 Reviews
4.2

10 Reviews

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10 Reviews of John Cafferata

October 01, 2024

Dealership Rating
Employee Rating

Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

John Eagle Honda of Dallas responded

David, we're delighted to hear that everything was great during your visit to John Eagle Honda of Dallas! Thanks for the feedback!

August 11, 2024

Dealership Rating
Employee Rating

Staff was great! Very nice and helpful. The space where the dealership too tight. The waiting area was not very welcoming. The area is kind of in a weird spot and sma More

by Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

John Eagle Honda of Dallas responded

Thank you, Carpenter, for the feedback! We're glad to hear our staff was helpful at John Eagle Honda of Dallas. We'll take your comments about the space and waiting area into consideration as we strive to improve.

January 05, 2024

Dealership Rating
Employee Rating

Excellent service Very helpful employees very kind helped me with all my needs would recommend too all my family and friends thank you so much for all your help More

by leelee0036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Vargas

Jan 08, 2024

John Eagle Honda of Dallas responded

Thank you so much for leaving such kind words about our team! It's a pleasure to provide top-notch service to our valued customers. We appreciate you trusting John Eagle Honda of Dallas with your business and for leaving such a glowing recommendation!

January 01, 2024

Dealership Rating
Employee Rating

The best service person ever. Sooo in to taking care of us. And with kind esx More

by Henry Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

John Eagle Honda of Dallas responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

Jan 01, 2024

Henry Baker responded

Excellent service

May 21, 2023

Dealership Rating
Employee Rating

Was very pleased. Service was very good. The young man was very good. Great job. More

by Estromilerm71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores, Vartan Mikhitarov, Josue Saucedo , Rich Corbell, JP Kinman

May 22, 2023

John Eagle Honda of Dallas responded

We value great customer service here at John Eagle Honda of Dallas, and we're happy to hear we hit the mark for you. Thanks for choosing our dealership and for taking the time to share your experience. We look forward to having you back in our store again soon.

December 10, 2022

Dealership Rating
Employee Rating

Great service manager took time explain my issue. Another service advisor Richard tall guy went above tried to help More

by berrykeith45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Yates, Victor Flores , Juan Rodriguez, Reception

Dec 12, 2022

John Eagle Honda of Dallas responded

Hi Berry, Thank you for your 5-star review. We appreciate your positive feedback and hope to serve you again at John Eagle Honda of Dallas.

November 15, 2022

Dealership Rating
Employee Rating

This dealership is my one stop shop for all things parts and maintenance. The service reps and mechanics are very thorough and have always done a fantastic job! I won't take my vehicles anywhere else! '13 A More

by kjcooper316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Yates, Joel Vargas, Austin Nault , Rich Corbell, Fernando Marquez, Juan Rodriguez, Edgar Juarez in the service department

Nov 15, 2022

John Eagle Honda of Dallas responded

Hello, We are very pleased to hear you received great service from our team. Thank you for choosing John Eagle Honda of Dallas!

July 23, 2022

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Employee Rating

John Eagle Honda Of Dallas has provided excellent service. Mark Shipman is a total professional who is persistent on getting you in the vehicle you are looking for- not one he’s pushing you to get. More

by keptdk90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

John Eagle Honda of Dallas responded

Hello there, Congrats on your new car! We are so thrilled that Mark was able to help you find the perfect vehicle. Thank you for choosing John Eagle Honda of Dallas, we look forward to seeing you at your next visit!

May 23, 2022

Dealership Rating
Employee Rating

Great service nice people. I suggest to call land make an appointment. They are always busy More

by lisaclairesparrow
Recommend Dealer
Yes

Other Employees Tagged: Juan Rodriguez

May 25, 2022

John Eagle Honda of Dallas responded

Thank you, Lisa! We appreciate your five-star review.

April 24, 2022

Dealership Rating
Employee Rating

They provide excellent customer service and they are very professional in handling the customer. Delight is the service executive who helped me to get my Honda CRV. She walked through the process and explain More

by Dinesh Muninathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vartan Mikhitarov, Wes Gerhardt , JP Kinman, Delight VanDame, Kat White

May 04, 2022

John Eagle Honda of Dallas responded

Hi, Thank you for the review! Happy to provide you with excellent customer service. We can't wait to see you again down the road here at John Eagle Honda of Dallas.

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